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Newest reviews for Northern Lights Apartments

  • Steve
      United States of America
    June 20, 2014

    It's not a hotel, it's the apartments in the very centre of Astana! With the great view and the excellent service! The home-made breakfast are delivered to the apartment. Very tasteful! Thanx a lot!

    10

  • Anonymous
      Kazakhstan
    May 13, 2014

    Location

    bed, air conditioning

    6.7

  • Agilson
      United Kingdom
    February 21, 2014

    Staff, location and pick up service at the airport

    heating could be a bit stronger during the winter

    9.2

  • Alejandro
      Argentina
    February 20, 2014

    Big apartment, complete with living room, two bathrooms, and a full kitchen. Good location.

    This is not a hotel. It's an apartment with no hotel service. They don't clean the room or make the bed, there's no blackout in the windows, they cannot take credit card payments, the shower wasn't working and the bath flooded.

    5.4

  • Dustin
      United States of America
    September 15, 2013

    The apartment we stayed in was on the 31st floor and had a great view of Khan Shatyr and the areas around.

    Very disappointed I booked the single bedroom apartment over the suite because it has a balcony listed...get there and no balcony. (we have found we spend the most time at a hotel on the balcony) Then we mention this to Karina who was assiting us with the room and she said none of the apartments have balconies...and that clearly I was looking at something different and was confused (just checked again for the 1 bedroom apartment a balcony is the first amenity listed). Then it came around to payment, I booked with the credit card and then said I would use the same one, so she told us to wait while she went and got a terminal...came back about 20 minutes later with a fossil credit card terminal hooks it up in the room and the transaction fails twice. She then informs us that western cards don't often work (it worked just fine that morning when I checked out of the Sky Luxe Hotel down the street) So then we are given the option of paying in cash...ask if she has any change, shockingly no.... We got some drinks and such on the counter when we arrived, one of them being bottles of coke...guess what they weren't twist off, and there is no bottle opener, I dug a couple small holes in the counter trying to get them off. You also can't stay in this apartment in the winter as the bedroom window is broken and can't seal, my fiancée was getting chilled when it was 50F, when it is -40F and you have 30 mph winds you just may not wake up in that room.

    5.4

  • Hirokazu
      Japan
    September 9, 2013

    Very comfortable and convenient. High speed WiFi and mini-bar are free. The location is good for shopping.

    9.2

  • Vijay
      India
    August 29, 2013

    We enjoyed the facilities and this place is wonderful . There were no complaints every thing is perfect .

    10

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