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Salem on Tulebaeva Street Hotel

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Score from 48 reviews Good 7.1/10

Newest reviews for Astana Hotel

  • Custodio
    June 28, 2014

    The airport transfer did work well. Also the wi-fi was ok.

    The first day when I was going to pay the lady of the reception asked more Money then it was published saying that the lowest rate i had chosen was of a not so good room!When i said that i could change my room she said it was a mistake and that I could stay. The last day i had to do the check-out at 10 am! I think many problems are due to the fact that emplyees do not speak english or do it very little.


  • Anonymous
    June 15, 2014

    Not very friendly, clean and in need of repair. The bath water seeped into the room and my bag and its contents got wet. Not pleasant! Also English is not spoken.


  • Elizabeth
      United States of America
    May 22, 2014

    Good basic accomodation, faded glory. Elevator, nice furniture. They are remodelling 1 section and gradually making repairs.

    Leak in bathroom sink. Most staff speak little English and my Russian isn't that good.


  • Anonymous
    May 4, 2014

    High speed of the Internet Optimal price

    Impolite staff Impossible to pay by card Too poor breakfast Bad smell in the room Old furniture in the room Noise outside the window


  • Remigiusz
    April 4, 2014

    Young personel of the hotel makes a notification up. Saticfied place according distance to the center.

    Suprice, first time I need to say it was too hot in the room. Would be great to keep open windows, unfortanetly to loud cause of permament traffic outside the hotel.


  • Joseph
    April 2, 2014

    Value for money option.

    English speaking staff, difficult to communicate.


  • Murod
    March 20, 2014

    maybe location and some sort of value for money... very warm in winter

    1. noisy; 2. no cleaning 3. bathroom/toilet has holes in the wall, you could virtually hear the person out there doing a lot of natural things! 4. wifi was a nightmare, had to reset my PC stuff completely...


  • Daniel
    December 20, 2013


    they don't accept VISA, credit card payment .


  • Anonymous
    November 7, 2013


    room, cleanliness, breakfast, staff


  • Anonymous
    November 7, 2013

    the staff

    very poor condition of facilities in the room


  • Bela
    November 5, 2013


    Inflexible staff, noisy room, no chairs in the room, terrible bathroom


  • Anonymous
    November 5, 2013

    It was dirty and completely not appropriate.


  • Asher
    October 30, 2013

    Location was good.

    Bed was just terrible. Two singles pushed together to make a 'double' and the mattresses were like loose bags filled with broken springs. No screen on window to keep flies out, so within ten minutes of opening window, there were a dozen flies in the room.


  • Ulku
    September 9, 2013


    - noise insulation (too noisy Street) - Light insulation (no way to cut the lights coming from the Windows. Black outs needed)


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