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ul. Zhanibeka and Kereya Khanov, 18, 010000 Astana – Show map
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90 properties in Astana
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103 verified reviews
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Astana Hotel's staff speak: Turkish, Russian, English
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Food & Drink
Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar
Free! WiFi is available in public areas and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, Concierge Service, Laundry, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
Turkish, Russian, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 6 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Astana Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 103 reviews
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|Versal Hotel is located in Astana. Free WiFi access is available. Each room here will provide you with a TV, satellite channels and cable channels.|
Room with a very small window. Very noisy with regular parties in the restaurant without the hotelstaff doing something about it. Hotel area near construction site
Very close to a good Italian / Chinese restaurant
- Bad wi fi connection - Without 12 hours of hot water for maintanence - Very poor breakfast - Payment by cash for lack of connection
i think the price is pretty affordable and accurate.
Aircond not working, i have to open the window. Location was far from the centre..3-4km walk. breakfast was average.
The view out of the window!
Seedy place where you can book the room for the afternoon! Room not serviced until 6pm when we returned! Room set up for one person despite being booked as a double! Breakfast atmosphere was horrible with whispering going on as there was no ambience! Staff extremely rude and not good customer interaction. Had to sit in the lobby while they dealt with a complaint from a half day room guest while Miss Anyonewilldo sat opposite - clearly waiting for the next client! Terrible place and won't be there again
The room was spacious, the bed was comfortable, the breakfast somewhat eclectic, but good and plentiful.
The hotel is located in the new part of the town, with a lot of construction around it. The Euro-style bathtub with a 1/2 plastic panel instead of the the curtain was not installed properly and was not preventing the water from leaking on the floor. Also, despite of many nice-looking lighting fixtures in the room and the bathroom, both were pretty dark because a half of the bulbs were out or missing. Overall, the facilities are nice and new, but maintenance is lacking.
the hotel looks very new. Room is clean. Food is very good.
We had a room on the 4th floor, everything was ok. (new furniture / no noise / clean / ...) The staff was friendly and they spoke English.
Breakfast is rather poor, but ok for 1 or 2 nights.
The bed was comfortable and the price was fair
Minimal On a lot of fronts. Limited restaurant service. No English menus
Nice place ... Good facilities not bad at all
Everything set up for just one person ... No tea bags etc to go with the kettle but a fully stocked fridge in a mini bar stylie which was clearly designed to get to pay for things which should have been provided like bottles of water
Very decent hotel.
Everything was good.
Excellent service. We liked this hotel very much. We had very welcoming service, very polite personal. Rooms were very clean and spacious. Restaurant had good choice of dishes and calm atmosphere.
Brand new hotel right in the center of left bank. Relatively close to airport what makes it very convenient when you have early flight. Clean rooms, new furniture, welcoming staff.
Had little bit Internet problems
Everything was good
Just had Internet problems
Very good hotel. Nice people at the reception, good price/value ratio, tasty breakfasts, free wi-fi, selection of english channels. Many shopping malls nearby.
Staff is very friendly. It is not so far from the airport. Breakfast was nice.
Big room Easy accessible location
Room poorly furnished Restaurant small and half of the dishes not available. Wifi not fully operational
Very Clean modern hotel. The evening meal was quite tasty although, the main course came in three different servings, ie: meat, then vegetables then fries. Nice room with comfortable bed.
Not much around the hotel only building sites. Quite a way from the city center. very quiet, didn't see any other guests. I only used the hotel for one night so not so much a problem.
Internet didn't work in the room. Breakfast poor.
Very friendly and professional staff on reception.
very poor sound insulation, you can hear almost everything that goes on in the other rooms and the hallway
the beds are comfortable. The staff was friendly.
The wifi was hardly ever working and when it was, it was very slow. Days could go by and our room was not cleaned. When it was cleaned, we often were only given one towel for two of us. The 'restaurant' was absolutely awful. They never have half of the things on the menu and it is very overpriced for less than average food. And they don't even give you a free bottle of water every day! and for the price you pay, that is crazy.
Location was close to airport. Staff helpfull but incapable of running hotel
Rooms small, very basic not finished, smelt of cabbage, walls paper thin,wedding down stairs so had to move rooms. Hotel Taxi small car with no boot as full of speakers so had to travel to airport with suitcases on laps.
New and well appointed spacious rooms Good location and English speaking staff.
A little difficult to find as taxi drivers etc were not familiar with this new hotel
-Noisy; bar downstairs, traffic -In the room there was not even a water bottle. -Breakfast was supposed to be ready at 0700 but they started to put it in the table after 0700, so really it was ready at 0715. Otherwise no problem, but in a hurry to the airport this is an issue.
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