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Zhanibeka and Kereya Khanov Str, 18, 010000 Astana, Kazakhstan – Show map
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109 properties in Astana
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118 verified reviews
They speak your language!
Royal Park Hotel & SPA's staff speaks: Turkish, Russian, English
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Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in public areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, Concierge Service, Laundry, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, VIP Room Facilities
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private), Air Conditioning, Designated Smoking Area
Turkish, Russian, English
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 119 reviews
Value for money
Show reviews from:
Centrally located in Astana’s cultural district, this hotel is a 5-minute drive from Astana Sports Palace. It offers free Wi-Fi, free parking and modern rooms with and satellite TV.
Score from 169 reviews Review score
This 4-star hotel stands in the center of Astana, a 10-minute walk from the Avenue of the Republic. It offers air-conditioned rooms with balconies, free Wi-Fi and free parking.
Score from 293 reviews Good
Offering a sauna and a fitness centre, Hilton Garden Inn Astana is located on the left bank of Ishim River in Astana. Free Wi-Fi and free parking are available.
Score from 130 reviews Very good
Centrally located in Astana, this 5-star hotel features a Chinese-style façade and a revolving top-floor restaurant with excellent city views. A stylish pool and free valet parking are also offered.
Score from 67 reviews Good
The hotel is not a four star, maximum is a 3 star. It is also your responsibility to properly evaluate the hotels level. I am really dissapointed.
Newly built. Good location.
Breakfast is too poor. Internet not good.
Not far from Nazarbayev University. Big room. Very good restaurant in this building (I recommend to book the restaurants in Astana in advance).
Very weak shower. The investor have spent a lot of money for this hotel, but builder was not excellent and the staff of hotel does not support the building.
Bed was comfortable
Staff were slow to react to requests. Hotel was isolated from city by huge construction zone which needed to be circumvented. Public Transport almost non-existent.
The hotel is new, so everything is in very good condition. The rooms are clean and spacious.
Some of the appliances did not work (TV) Breakfast was quiet poor
This hotel is rated as 4 star hotel; however, I wouldn't give it more than 1 star. My colleague and I were on the business trip in Astana last week, considering that this hotel will provide services that are described. We ended up being without hot water for several days. We were offered to be moved to another hotel (that is part of their chain, as people on the reception explained to us) without hot water. Temperature outside was quite freezing, and with lack of hot water, and air conditioner that heating function didn't work for some reason, it was quite a challenge to take cold shower. Breakfast was very poor for the 4 star hotel, with cold and previous day food. Sanitary conditions - breakfast area was full of flies, all pipes underneath of sink in the room were exposed and badly done, garbage bags were missing from garbage bins, missing shower gel and toilet paper. Rooms were not cleaned every day, and after cleaning, used things in the room were not replaced. Dirty dished were in the corridor left for few days. Wi-Fi was just a word, as we couldn't access internet 90% of our time and we were there for business. Two nights in the row people were running in the corridors and knocking on everyone's door and next day people at the reception pretended nothing happened. On the last day of our staying in this hotel, there was no electricity, so instead of having a rest, we ended up being at the reception until 2am trying to find a solution prior to leaving Astana at 4am. Staff on the reception pretended they understood English and Russian; however, every time we made a question, they would answer something else. I had a feeling I was talking to the wall and not people as I couldn't get any reasonable answer. Security - First time, cleaner opened my room without knocking on the door and left it wide open. Second time, cleaner just entered my room without knocking at 3.30 am and I hardly made her go out.
Room with a very small window. Very noisy with regular parties in the restaurant without the hotelstaff doing something about it. Hotel area near construction site
Very close to a good Italian / Chinese restaurant
- Bad wi fi connection - Without 12 hours of hot water for maintanence - Very poor breakfast - Payment by cash for lack of connection
i think the price is pretty affordable and accurate.
Aircond not working, i have to open the window. Location was far from the centre..3-4km walk. breakfast was average.
The view out of the window!
Seedy place where you can book the room for the afternoon! Room not serviced until 6pm when we returned! Room set up for one person despite being booked as a double! Breakfast atmosphere was horrible with whispering going on as there was no ambience! Staff extremely rude and not good customer interaction. Had to sit in the lobby while they dealt with a complaint from a half day room guest while Miss Anyonewilldo sat opposite - clearly waiting for the next client! Terrible place and won't be there again
The room was spacious, the bed was comfortable, the breakfast somewhat eclectic, but good and plentiful.
The hotel is located in the new part of the town, with a lot of construction around it. The Euro-style bathtub with a 1/2 plastic panel instead of the the curtain was not installed properly and was not preventing the water from leaking on the floor. Also, despite of many nice-looking lighting fixtures in the room and the bathroom, both were pretty dark because a half of the bulbs were out or missing. Overall, the facilities are nice and new, but maintenance is lacking.
the hotel looks very new. Room is clean. Food is very good.
We had a room on the 4th floor, everything was ok. (new furniture / no noise / clean / ...) The staff was friendly and they spoke English.
Breakfast is rather poor, but ok for 1 or 2 nights.
The bed was comfortable and the price was fair
Minimal On a lot of fronts. Limited restaurant service. No English menus
Nice place ... Good facilities not bad at all
Everything set up for just one person ... No tea bags etc to go with the kettle but a fully stocked fridge in a mini bar stylie which was clearly designed to get to pay for things which should have been provided like bottles of water
Very decent hotel.
Everything was good.
Excellent service. We liked this hotel very much. We had very welcoming service, very polite personal. Rooms were very clean and spacious. Restaurant had good choice of dishes and calm atmosphere.
Brand new hotel right in the center of left bank. Relatively close to airport what makes it very convenient when you have early flight. Clean rooms, new furniture, welcoming staff.
Had little bit Internet problems
Everything was good
Just had Internet problems
Very good hotel. Nice people at the reception, good price/value ratio, tasty breakfasts, free wi-fi, selection of english channels. Many shopping malls nearby.
Staff is very friendly. It is not so far from the airport. Breakfast was nice.
Big room Easy accessible location
Room poorly furnished Restaurant small and half of the dishes not available. Wifi not fully operational
Very Clean modern hotel. The evening meal was quite tasty although, the main course came in three different servings, ie: meat, then vegetables then fries. Nice room with comfortable bed.
Not much around the hotel only building sites. Quite a way from the city center. very quiet, didn't see any other guests. I only used the hotel for one night so not so much a problem.