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Zheltoksan Street 12, 050050 Almaty – Show map
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101 properties in Almaty
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72 verified reviews
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Astra Hotel's staff speaks: Russian
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Sauna, Fitness Center, Massage, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available on site (reservation is needed).
Room Service, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Tour Desk, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, Designated Smoking Area
From 12:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 7 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
All older children or adults are charged KZT 3000 per person per night for extra beds.
The maximum number of extra beds in a room is 2.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the credit cards for more info.
Based on 72 reviews
Value for money
Show reviews from:
Just a 5 minute walk from Zhibek Zholy Metro Station, this hotel in central Almaty offers a sauna, billiards room and a free gym.
Score from 166 reviews Good
A 5-minute walk to the Drama Theatre imeni M. Auezova and the State Museum of Arts, Sun City Hotel offers comfortable soundproofed rooms.
Score from 191 reviews Very good
Located 10 minutes’ drive from Almaty Train Station, this hotel in the city centre features free Wi-Fi and an indoor swimming pool. It offers air-conditioned rooms with a flat-screen TV.
Score from 41 reviews Good
Located in the heart of Almaty city, this hotel comes with a restaurant, sauna and massage service. It features a 24-hour reception and free Wi-Fi.
Score from 179 reviews Good
In general, the staff were helpful in helping me to get around the city, most of them spoke good English. The young guy called Andras was very helpful in particular, going out of his way to find me a place and directions to watch the football.
When asked to book taxis to my client, the staff tried to insist that their private cabs were cheaper (they cost 2500 and 2000 KZT on the occasions I used them) than an official company my client had arranged for me to return to the hotel (1000 and 950 KZT for the same journey). Each time after this I asked to use this official company, they laughed at me and said it would be more expensive, quoting me huge prices. I insisted on using them and they always ended up much cheaper than the private quotes the hotel gave me. Also, the hotel tried to charge me an extra 7000 KZT when I checked out, for checking in at 8 rather than 12 (wasn't told this at the time). I refused to pay however and they let it go.
Room service and food choices. Staff is very helpful and speak good english
Can feel the springs on some of their old beds
Some room hot water not giving hot water
cheap. reasonably clean, good for local standards.
front desk didn't call cab in a timely fashion for airport, left 30 min late, then tried to add 1000 tenge to the bill because of their taxi company agreement. Rooms are spartan.
Very kind personal , clean and warm rooms , very good cafe
Staff is very friendly.
The swimming pool is not big enough and area around is not clean enough.
1. Restaurant had good basic food 2. Good shower in bedroom 3. Good bathroom 4. Towels changed regularly
1. badly fitting curtains 2. High window in bedroom 3. Poor lighting in bedroom 4. No international channels on TV 5. Dirty bedspread 6. Bathroom had poor lighting 7. Dirty carpet
1. Price. 2. Internet quality.
1. Smoking smelt in the rooms; 2. Mosquitos during the nightime; 3. Noize of Kitchen exaust fan since 07.00 a.m. 4. Absence of beer in the hotel bar and more thant the half of drinks, mentioned in the restaurant menu.
Not clean room, air condition stopped working - nobody willing to check what was wrong.
Staff was often less than helpful. Took 3 e mails to arrange airport pick up. No safe in the room. Breakfast was bad. Security is nonexistent.
Good location with super market and a mall right next door, good breakfast, clean and friendly.
No bedside lamps and complimentary bottles of water in the room to start with.
Breakfast was poor. I didn't like it.
Atm not working and staff not very responsive when I informed my credit card had been kept into the machine
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