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Dostyk Street 13 , 010016 Astana – Show map
Excellent location – rated 9.3/10! (score from 39 reviews)
Rated by guests after their stay at Belon-Lux Hotel.
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87 properties in Astana
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39 verified reviews
We speak your language
Belon-Lux Hotel's staff speak: Russian, French, English, German
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Food & Drink
Bar, Breakfast in the Room
Free! WiFi is available in all areas and is free of charge.
Free! Free public parking is available at a location nearby (reservation is not needed).
Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Laundry, Ironing Service, Business Center, Fax/Photocopying
Safe, Non-smoking Rooms, Elevator, Heating, Air Conditioning
Russian, French, English, German
From 2:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! All children under 6 years stay free of charge when using existing beds.
There is no capacity for extra beds in the room.
Pets are not allowed.
Cards accepted at this property
Belon-Lux Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that the property is located at Dostyk Street 13 (Zelyony Boulevard).
Based on 39 reviews
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no choice of breakfast, which was poor, dead mouse in bath room, and dead flies on surfaces in room.
Staff was very helpful, breakfast was ok
The room (Superior Junior Suite) was big, the arm chair was ok. Other furniture was cheap Quality and partially broken. Bed was a nightmare. Bathroom was not acceptable. Towel rack was ready to fall into the bathtub. Showerhead wall holder was loos and dangerous. Tiles around the bath tub were loos and without joint compounds. IT was impossible to sit on the toilet because the wall support was not fixed anymore. The wall tiles around the toilet were already broken and not fixed anymore on the wall. The socket in the bathroom was perilous! Bath room door frame was falling apart. All in all after my late arrival in the night I left the hotel next morning. I explained the situation to the staff in a friendly way, they accepted it and apologized and canceled my booking.
Close to the central governmental organisations
Price for Astana is ok Location is excellent, just downtown, one can walk his way to any interesting point of the city. Staff friendly and helpful. Breakfast is ok. One of the best internet connections in Kazakhstan's hotels (generally very poor connections are available)
My room had a bad smell, and due to limited amount of rooms, I had to keep it. Rooms number 4 and 7 have a window to the corridor, and lights are on all night. They should put a black-out curtain, not the ones currently in use.
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