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Diplomat Hotel & Business Center

Konaev Str.29/1, 010000 Astana (Show map)

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Diplomat Hotel & Business Center http://www.booking.com/hotel/kz/diplomat-business-center.html

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Good, 7.3 Score from 84 reviews

Located in the center of Astana, guests at this hotel enjoy a massage service, game room and trendy nightclub. Astana International Airport is only a 10-minute drive away.

Behind a rounded, modern façade the Diplomat Hotel & Business Center offers stylish, classic-style rooms with warm colors and tall windows with panoramic views. All include cable TV, sitting area, minibar and complimentary bathrobe.

A rich, tasty buffet breakfast is served every morning in the Diplomat’s elegant dining area. A restaurant offers a selection of fine foods from the Akmola province.

Facilities at the Diplomat Hotel Astana include a drinks bar, baggage storage and concierge service. A tour desk, babysitting services and tour desk are also available.

The Baiterek Tower, Singing Fountain and Watergreen Boulevard are all within 1640 ft of the Diplomat Hotel & Business Centre. Several shopping malls are also nearby.

Hotel Rooms: 77

Availability

Unfortunately it's not possible to make reservations for this hotel at this time.

Facilities of Diplomat Hotel & Business Center

General

Restaurant, Bar, 24-Hour Front Desk, Newspapers, Non-smoking Rooms, Elevator, Heating, Designer Hotel, Baggage Storage, All Spaces Non-Smoking (Public and Private), Air Conditioning, Designated Smoking Area, Restaurant With Dining Menu, Buffet-Style Restaurant

Activities

Massage

Services

Room Service, Meeting/Banquet Facilities, Business Center, Laundry, VIP Room Facilities, Breakfast in the Room, Ironing Service, Honeymoon Suite, Currency Exchange, Fax/Photocopying, Ticket Service, On-Site ATM, Concierge Service, Shuttle Service (Surcharge), Airport Shuttle (Surcharge)

Internet

Free! Wi-Fi is available in all areas and is free of charge.

Parking

Free! Free private parking is available on site (reservation is not needed).

Policies of Diplomat Hotel & Business Center

Check in

From 14:00 hours

Check out

12:00 - 14:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.

Children and extra beds

Free! All children under 12 years stay free of charge when using existing beds.

All older children or adults are charged KZT 4000 per person per night for extra beds.

The maximum number of extra beds in a room is 1.

There is no capacity for baby beds in the room.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are not allowed.

Accepted credit cards

American Express, Visa, Euro/Mastercard, Diners Club

The hotel reserves the right to pre-authorize credit cards prior to arrival.

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Enter your dates

Total Hotel Score:

7.3

Based on 84 reviews

Guest reviews are written by our customers after their stay at Diplomat Hotel & Business Center.

See the score on a graph

Score breakdown

Clean 7.3
Comfort 7.2
Location 9.4
Facilities 6.5
Staff 7
Value for money 6.3
Clean 6.3
Comfort 7.5
Location 10
Facilities 7.5
Staff 7.5
Value for money 7.5
Clean 5.8
Comfort 7.1
Location 8.8
Facilities 5.8
Staff 7.1
Value for money 5.4
Clean 6.9
Comfort 7.2
Location 9.5
Facilities 7
Staff 6.7
Value for money 7
Clean 7.4
Comfort 7.1
Location 9.3
Facilities 6.5
Staff 6.9
Value for money 6.2
Clean 8.5
Comfort 7.5
Location 10
Facilities 7
Staff 8
Value for money 6.5

Score Filter

All reviewers 84
Families with young children 3
Mature couples 6
Groups of friends 9
Solo travelers 61
Young couples 5

Score history

Has Diplomat Hotel & Business Center always scored 7.3?

See the average scores awarded by guests over the past 12 months.

Previous page Next page Showing 1 - 25

Maxut Young couple Rudnyi, Kazakhstan March 16, 2013	Good Did you find this review helpful?	7.9
Jan-åke Solo traveler Stockholm, Sweden December 15, 2012	Location is excellent. Staff has a serviceminded attitude even though delivery sometimes lagged. The quality of the food could be improved to match international business standard. Did you find this review helpful?	8
Lorenzo Solo traveler Fiesso d'artico, Kazakhstan November 12, 2012	comfort breakfast Did you find this review helpful?	7.5
Steven Solo traveler MACEDON, Australia November 11, 2012	Clean and functional Value for money was only fair. Did you find this review helpful?	6.7
Susan Solo traveler Beyrouth, Lebanon October 21, 2012	Location Comfort Did you find this review helpful?	8.8
James Group of friends Almaty, Kazakhstan September 23, 2012	Business center was never accessible. The staff kept saying we have to find the key. They never found the key after asking them several times for access. Did you find this review helpful?	9.2
Owen Solo traveler Peterborough, United Kingdom September 16, 2012	Good location The building work going on at night from about 8pm to 23:45, no gym, no swimming pool. Did you find this review helpful?	5.8
Juan Solo traveler Regensdorf, Switzerland September 10, 2012	Friendly Staff Good location Up to date infraestructure No safe in room No fitness Did you find this review helpful?	9.6
Fabrizio Solo traveler Cento (FE), Italy September 9, 2012	Room was spacious and clean. Surely much better than average hotels in Astana. No restaurants were open at the time of my travel. Only food available from Lobby Bar was a simple choice of pizza and snacks. Service was very poor. No immediate restaurants nearby. Did you find this review helpful?	7.1
Massimo Solo traveler Gbely, Kazakhstan July 27, 2012	Location is very good, close to everything by walking I was in the lobby at 5 am to go to airport and there were no taxi service despite different call without answer, after half an hour, I went in the road and I stop by myself a car to go to the airport I ask the night before if was necessary to book in advance but the receptionist told me that in 5 minutes taxi was there in the morning 1 out of 1 people found this review helpful. Did you?	6.7
Dmitry Solo traveler Moscow, Russia June 4, 2012	The Location is nice - right in the center of business part of Astana, 3-5 min walk from Byterek. 1) Do not order the taxi on the reception! For some reason the taxi drivers where trying to cheat when we where going back to the airport (in different time - for me and for my colleague) and tired to increase the price for the taxi announced before (on the reception). 2) The breakfast is a bit poor for such a prices for the hotel. Did you find this review helpful?	6.7
John Young couple Runcorn, United Kingdom May 22, 2012	Location in the centre of Astana is fantastic as are the views of the city from the hotel Decor of hotel is very dated Considering this calls itself a business hotel the internet access is an absolute disgrace. forever signing you out making it impossible to view anything or do anything online in the room. Did you find this review helpful?	6.3
Emile Solo traveler Naarden, Netherlands May 2, 2012	Quit hotel on a good location In the description of the hotel it is mentioned that there is a nightclub. There is no nightclub. Did you find this review helpful?	7.1
Juan Solo traveler Monfalcone, Italy April 27, 2012	The location is excelent nothing in particular Did you find this review helpful?	8.5
Николай Solo traveler Чечерский пр-зд д.68, кв.17, Russia May 18, 2013	Уже не первый раз проживал в отеле. Все устраивает, в особенности место нахождения. Завтраки скудные. В период проживания не работал wifi Did you find this review helpful?	7.9
Wolfram Solo traveler Emmerich, Germany April 22, 2013	WiFi hat auf Zimmer nicht funktioniert Did you find this review helpful?	7.1
Николай Solo traveler Чечерский пр-зд д.68, кв.17, Russia April 12, 2013	Большой уютный номер. Норм wifi Вежливый персонал, достался номер с видом на главн площадь города Плохие завтраки Did you find this review helpful?	10
Olegs Solo traveler Riga, Latvia March 8, 2013	нет ложки для обуви нет бумаги для письма Did you find this review helpful?	6.7
Tomash Solo traveler Kazana, Russia February 18, 2013	Super Lage! Personal war nicht Profesionall. Nur der Superviser war fahig Ihre Arbeit zu erladigen. Did you find this review helpful?	6.7
Saken Group of friends Beijing, China February 10, 2013	Service No taxi around Did you find this review helpful?	7.9
Arman Young couple Алматы, Kazakhstan November 27, 2012	Удобное месторасположение, в самом центре города. Wi-FI в номерах есть, но нестабилен, периодически выбивался и приходилось подлкючаться к сети по новой. Также слишком высокая цена. Did you find this review helpful?	7.5
Sergey Mature couple Almaty, Kazakhstan November 24, 2012	рум-сервис, вместо того, чтобы заменить грязные полотенца, повесил их заново на вешалку. Убогое качество обслуживания Did you find this review helpful?	5.4
Adolfo Solo traveler MOSCA, Russia November 24, 2012	Disponibilita' del personale interno La connessione gratuita dell'albergo e' veramente una truffa, il segnale non viene mantenuto per oltre 3 minuti, veramente una truffa per uno che ha scelto quell'albergo.. Anche per la connessione ..... 1 out of 1 people found this review helpful. Did you?	5
Eduard Solo traveler MOSCOW, Russia November 23, 2012	зимой холодно в номерах система отопления не расчитана на местный климат Did you find this review helpful?	8
Bauyrzhan Solo traveler Almaty, Kazakhstan October 23, 2012	Location Rooms equipment Did you find this review helpful?	6.7

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.