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29/1 D.Konaev street, 010000 Astana, Kazakhstan – Show map
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109 properties in Astana
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54 verified reviews
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Diplomat Hotel and Business Center's staff speaks: Turkish, Russian, English
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Pool Table, Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Laundry, Ironing Service, Suit Press, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
Turkish, Russian, English
From 2:00 PM
12:00 PM - 12:30 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All older children or adults are charged KZT 4000 per person per night for extra beds.
The maximum number of extra beds in a room is 1.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 54 reviews
Value for money
Show reviews from:
This 4-star hotel stands in the center of Astana, a 10-minute walk from the Avenue of the Republic. It offers air-conditioned rooms with balconies, free Wi-Fi and free parking.
Score from 282 reviews Good
Versal Hotel is located in Astana. Free WiFi access is available. Featuring a shower, private bathroom also comes with a hairdryer and bathrobes. You can enjoy city view from the room.
Score from 25 reviews Good
Featuring an indoor swimming pool, a spa, a bowling alley and a restaurant, this large hotel is centrally located in Astana. The 4-star Hotel Duman provides free private parking.
Score from 87 reviews Review score
Centrally located in Astana, this 5-star hotel features a Chinese-style façade and a revolving top-floor restaurant with excellent city views. A stylish pool and free valet parking are also offered.
Score from 74 reviews Good
The location and the size of the room
Made reservation based in part of the fitness facilities. Reservation says: "Included in room price - Bali Spa Center (Gym, swimming pool, sauna, steam room) from 06:30 a.m. to 12:00 a.m. Bali Spa is NOT in the hotel, admittedly it is walking distance but in sub zero temperatures having to go out is a considerable problem. And the hours are only 10 am - 10 pm. Business center is non-existent, printing anything is a huge hassle.
It smelled like there was a gas leak in my room. I informed the staff, but they didn't seem to care, nor did I get any kind of deduction. The hotel transfer is about 30 euro, when the going rate is about 1/3 of that. While the El Gaucho restaurant has excellent food, the service is poor, and you can't put it on your room. Also, suspiciously no wine list, even though the impression on walking in is that they have a well stocked wine selection. They offer one or two outrageously priced bottles (which one can get at the local grocery store for 1/10th the cost). The hotel and restaurant look very nice, but it is form over substance.
Proximity to work (same building). Free open WiFi. And that's it. Nothing else.
Oh boy, where to start. This place will take you for a journey into the (communist) past. Hotel is built probably in 1990s but is in need of renovation. When I was there temperature outside was -20C or so, and window in the room was letting most of that in (together with noise from nearby roundabout). Meaning - AC heating full on, all the time. I got one bar of soap that was supposed to last me whole week. There's no spare toilet paper. There's no room safe. On site restaurant (Argentinian steakhouse of sorts) is overpriced - and you can't add the bill to the room (you have to pay each time you visit). Staff barely speaks English. There's 40 channels on TV, all in Russian (dubbing).
Location, room size, bedding
Reservation manager responded one email out of three. Breakfast is like at 2 stars hotel.
The location was very good, staffs can speak good english, they have got the best Argentine (Steak) Restaurant in the Astana City, smoking room in the lobby area.
They bed was not comfortable, the pillows are tiny, and the bathroom is also small, heating not good.
Considering the price of the room I could get better value in London. The hotel was central and I booked primarily for the view of the Bayterek tower. I was in room 616 and if I stood in the corner I was just, able to see the monument. Check-in was fast and staff friendly. However on entry to the room the key card wouldn't switch on the electrics in the room. After much playing around with the fitting I managed to have light in the room, The room was tired. Wallpaper peeling off the walls. Fixtures and fittings missing in the bathroom leaving holes in the walls and sink vanity area. Breakfast was sufficient and there was a nice view from that terrace. There wasn't a room service menu in the room. Hotel is central and all the sites are walk-able. The bed was comfortable and the wifi was good. The hotel arranged an overpriced taxi transfer back to the airport.
HOTEL HAS AN IDEAL LOCATION IN THE BEAUTIFUL CITY OF ASTANA.
Free WIFI Friendly staff
Breakfast is lousy. Breakfast room is not cozy. No Minibar.
location is great for business
It was generally ok
The breakfast is not what I would prefer
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