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Korgalzhyn highway, 2A , 010000 Astana, Kazakhstan – Show map
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110 properties in Astana
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150 verified reviews
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Hotel Duman's staff speaks: Russian, English
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Pool Table, Ping-Pong, Bowling, Sauna, Fitness Center, Spa, Massage, Turkish/Steam Bath, Indoor Pool (all year), Karaoke
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in public areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Airport Shuttle (surcharge), 24-Hour Front Desk, Baggage Storage, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Elevator, Heating, All Spaces Non-Smoking (public and private), Designated Smoking Area
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children from 0 to 3 year stay free of charge for extra beds.
All children from 3 to 7 year are charged KZT 6000 per person per night for extra beds.
One older child or adult is charged KZT 8000 per person per night in an extra bed.
The maximum number of extra beds in a room is 2.
There is no capacity for cribs in the room.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 150 reviews
Value for money
Show reviews from:
Offering buffet restaurant, Red Village Hotel is located in Astana, a 10-minute drive from the downtown. Free Wi-Fi access is available. Rooms here will provide you with a flat-screen TV and a...
Score from 154 reviews Very good
Versal Hotel is located in Astana. Free WiFi access is available. Featuring a shower, private bathroom also comes with a hairdryer and bathrobes. You can enjoy city view from the room.
Score from 33 reviews Good
Centrally located in Astana, this 5-star hotel features a Chinese-style façade and a revolving top-floor restaurant with excellent city views. A stylish pool and free valet parking are also offered.
Score from 96 reviews Good
Offering a sauna and a fitness centre, Hilton Garden Inn Astana is located on the left bank of Ishim River in Astana. Free Wi-Fi and free parking are available.
Score from 212 reviews Excellent
April 30, 2015
April 28, 2015
no wifi in room
location and conditions in hotel
April 21, 2015
overall rundown state of hotel staff not fully up to par in terms of service
location big room sizes and comfortable layout fitness center available
April 1, 2015
Good location, Duman leisure center and a big mall next door.
March 25, 2015
Very light windowshades. I stayed there on western european time which means you sleep during the day but parts of the room had no curtains So it's very light. Internet in the room was not there.
The suite looked good and the price was right. The location of the hotel is pretty nice.
March 21, 2015
WiFi dies not work in the room. Breakfast is very modest and no choice available at peak times as the plates get deserted.
Location is quite central
March 7, 2015
Basically spent only nights there, going directly to the bed, so cannot tell much. It was clean enough and quiet enough to sleep. Unfortunately my bed was not very comfortable - there were some problems with mattress or whatever, so I was feeling wooden frame in the middle. It was not that bad to ruin my sleep, but still uncomfortable
November 2, 2014
Internet did not work the whole week I stayed there
October 9, 2014
October 9, 2014
massage service is really nice (I recommend sport massage)
August 12, 2014
Balcony had beer can on it, complimentary breakfast is strange, hotel seemed very empty, with many lights out in common areas.
Dramatic Lobby, proximity to Mega Mall and park, quiet grounds of the hotel.
August 8, 2014
There was a Heineken can on the balcony when I checked in. Balcony door was held closed with tape-- I was not sure if I was allowed to go out on it or not. Public areas dark to save electricity-- a bit discomfiting to a western traveler. Hotel seemed a bit empty.
Staff was very friendly and helpful! Great location next to nice indoor shopping mall. Room big, comfortable. Free business center, some English cable TV channels in the room.
July 13, 2014
no wi-fi in rooms, poor bathroom facilities
bowling, billiards, karaoke, 16th floor restaurant
July 10, 2014
no internet in the room, only free wifi at the bar / hall
massage service pretty nice
July 8, 2014
Swimming pool needs extra money. Wifi internetin is not available.
June 21, 2014
First of all they said that did not see my reservation through booking.com. Everything except location, was awful. Room had an incredable odor of three days worn socks. Breakfast was more then simply modest, as if it was prepared for monks.
June 21, 2014
Quality is poor at every level: Service, furniture, bed, food, coffee even toilet paper. But the worst is Wi-Fi which isn’t available in the room.Gym was ‘under maintenance’. In short, this Hotel delivers none of the things he charges.
Location and relatively cheaper rates
June 4, 2014
They charge pr towel! I mean I've travelled all over the world and as a guest I get 2 towels minimum pr room. Here I got 1 and when I asked for more they wanted to charge me a fee. I mean I've stayed at motels with better service. Bottom line fire the hotel manager
Visually the hotel is beautiful, and the breakfast is great. But that's as far as it goes. Beyond that service sucks, no internet in the rooms so you have to go to lobby. They seem to want to nickel and dime you for every little thing and they never ever answer their phones at the front desk! Then if they do they hang up on you.
May 6, 2014
Only ate breakfast, but the meal was 'basic'. The WiFi is non existent. So if you need WiFi I would suggest taking a travel router.
Travelling on business, stayed mid week, I did not have any noise problems, which other reviewers mentioned, The location was convenient for my meetings and there was plenty of space in the room to work. The free cabled internet worked well.
March 23, 2014
The roms! Cold!!!!!!! Bad!!!
March 3, 2014
The hotel was completely empty, we were the only ones there during the breakfast. For being a 20-floor hotel this is a bad fact, I believe.
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