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Newest reviews for Ekipage Hotel

  • Benjamin
      United Kingdom
    August 31, 2014

    The receptionist was fantastic, she was extremely helpful and spoke English which, but was the only one. Room wasn't thou roughly cleaned, towels were shabby with holes in and a refurbishment is well overdue. Location is convenient for the airport. Overpriced and under par.

    5

  • Chad
      United Kingdom
    August 25, 2014

    Distance from airport Quiet

    7.5

  • Anonymous
      Canada
    July 27, 2014

    Reception staff friendly and helpful

    Room old and badly maintained.. shower stained and dirty. Breakfast very basic.. Return to the airport by shuttle: 2000tenge=12$ for less than one kilometer.. rip off!!

    4.2

  • James
      United States of America
    July 1, 2014

    availability of van for airport

    no restaurant available in walking distance

    6.3

  • Elaine
      United States of America
    June 18, 2014

    I only stayed for one night. I had escorted a group of Kazakh exchange students back after a year in the us and was taking a flight to London the next morning. Arrived 3 am Sunday morning and left 7 am Monday morning. They let me check in early and only charged me for one night. It is very close to the airport (only about 1/2 km), but I wouldn't try to walk there in the dark. Room was clean, if not modern. Bathroom facilities worked fine.

    Free wi-fi signal is non-existent at the hotel, but there is a signal at the airport. So if you need to email, do it from there. Bed was totally uncomfortable once I was no longer sleep-deprived (I had been awake for nearly 45 hours by the time I arrived at the hotel - slept from 3 am until noon.) When I tried to sleep before my Monday flight, it was impossible due to the extreme firmness of the mattress. It felt as hard as a floor. English is not understood/spoken despite what listing says. I had a Russian speaker with me when I arrived, which was fortunate. I was able to get a shuttle which cost 2000 tenge to the airport. It would have been difficult to lug two bags but I guess I would have if I had not been able to make it understood I needed a taxi. Also, make sure you have cash. I was in the "Annex". I don't know if that makes a difference, but I imagine it might, and also a room in the main building might be different.

    5

  • Claire
      United States of America
    June 2, 2014

    Near airport (will need taxi if dark - get one from outside the airport), 24 hour reception, spacious single room and bathroom

    Shower leaked, bathroom was a little dirty, bed uncomfortable

    7.9

  • Anonymous
      Malaysia
    June 1, 2014

    Not a great deal, there was a friendly cat by the front door!!!

    Rude abrupt reception staff, the room was pretty rubbish and mould all over shower basin. In my opinion, you should pay for a taxi into town and not use this as an airport hotel

    3.8

  • Anonymous
      Saudi Arabia
    May 25, 2014

    Close to airport

    To me it is a bed hotel

    4.2

  • Irina
      Russia
    May 13, 2014

    Just 8 minutes walk from airport

    A bit shabby and overall not worth paying this great amount of money

    6.3

  • Anonymous
      Czech Republic
    April 26, 2014

    Close to the airport

    Poor breakfast Empty minibar Leaking water in the bathroom

    4.6

  • Michael
      Kazakhstan
    April 8, 2014

    Close to Airport Staff speak English a little bit Helpful Reception staff

    Air conditioning remote was not working Central Heater is not controllable Not Allowed to buy beer or Alcohol although it was available but locked in a fridge. Restaurant staff not existing Staff shy to serve foreigners no service, if you don't ask you will get nothing no lift in the apartment buildings no porter service

    5.4

  • Alexander
      Kazakhstan
    March 23, 2014

    Suggest you include a clear set of directions from Airport. I fond it ok but if you don't speak Russian it would be difficult, because you cannot see it from the airport. Its a 15 minute walk...out to the left hand side of the carper, past some building (actually a closed hotel) and turn left. Follow the road , past the Air Astana centre on the right, and Ekipage is at the first crossroads on the right. Opposite is a row of dilapidated garages/lock ups

    6.3

  • Anonymous
      United Kingdom
    March 18, 2014

    Location near to airport

    They lost our bookings, some rooms were difficult to find, lights not working, drains blocked, beds very hard and uncomfortable, very noisy when aircraft landed or took off

    4.2

  • Thomas
      Kazakhstan
    March 5, 2014

    It really is the location if you want to stay close to the airport (10 min walk). And well, it is great if you want to warm up memories from long gone communist days :)

    See the pics, don't expect any more then there is nothing to dislike. But if you stay in Almaty for more then 1 night, take the effort and go to town for a more comfortable place.

    5.8

  • Thomas
      United Arab Emirates
    February 15, 2014

    Airport transfer was great (up and down). They received me at the airport with the placard bearing my name and return was also prompt. Location is less than a mile from the airport. Great for transit.

    Breakfast was awful. I mean stale food. Oatmeal tasted like the smell of old fungi infected bread. I skipped the breakfast (but no other eat options around). So i was hungry until I returned to the airport. Carpets were so dirty, i was scared to step out of bed. Bath towels were like 8 years old.

    3.8

  • Juraj
      Slovakia
    October 24, 2013

    Close to the airport, OK for one overnight between flight.

    Unfriendly lady at the reception, credit cards did not work (have cash to be able to pay), breakfast from 8 am only, ordered transport from the airport not provided (return yes). Taxi and hotel transport overpriced.

    6.7

  • Tarik
      Turkey
    September 12, 2013

    It's very close to the airport. If you have extra time before your next flight. You can stay at this hotel.

    5.4

  • Anonymous
      Netherlands
    July 25, 2013

    It was the worst hotel ever, no service, very dirty. you can better stay at the airport for a few hours.

    3.8

  • Pavel
      Czech Republic
    July 24, 2013

    distance from the airport airport pick-up

    poor breakfast

    7.5

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