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Bogenbay Batyr Street 115/105, 050000 Almaty – Show map
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104 properties in Almaty
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75 verified reviews
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Grand Tien Shan Hotel's staff speak: Russian, English
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Sauna, Fitness Center, Solarium, Spa, Massage, Turkish/Steam Bath, Indoor Pool (all year), Karaoke, Nightclub/DJ
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
No parking available.
Room Service, Packed Lunches, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Shops (on site), Elevator, Heating, Designated Smoking Area
From 2:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! All children under 6 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
All older children or adults are charged KZT 9000 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Grand Tien Shan Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 75 reviews
Value for money
Show reviews from:
Situated in the centre of Almaty, this hotel is a 10-minute walk from the Abay Opera House. It has a 24-hour reception, and all rooms feature air conditioning and a seating area.
Score from 56 reviews Review score
This luxury 5-star hotel is located in central Almaty, half a mile from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool.
Score from 77 reviews Very good
Located in the heart of Almaty city, this hotel comes with a restaurant, sauna and massage service. It features a 24-hour reception and free Wi-Fi.
Score from 170 reviews Good
A short walk from Republic Square in central Almaty, this hotel offers free parking, international and local cuisine, and a 24-hour bar. All rooms are air conditioned and include a flat-screen TV.
Score from 94 reviews Good
Front desk staff are world class. Very friendly, and give the personal touch by using your name often. Their English is good if you need it. I loved the size of the hotel- it is not so big that you get forgotten as a guest. Pool and gym are very nice. Did not use the spa, but the whole gym/pool/spa area is very special. The Western-style, huge complimentary buffet breakfast was most welcome, especially after the "mystery meat" breakfasts of other KZ hotels.
Room was a bit small. Not a show-stopper for me, especially as it was so tastefully and nicely decorated.
the room was clean and spacious.
staff were a little bit slow but good.
staff was very friendly. The hotel is very close to importatnt plave in the city
In general everything was ok.
It was clean and affordable
Your staff need better training; especially when dealing with customers who are tired and do not want to argue over nickles and dimes!!!!
- attentive staff - large sauna complex
- breakfast is poor
Everything was great except for the bed. The matrass is very hard, unfortunately.
Excellent facilities, heaven of luxury!
Interior design (lobby, elevator, flowers) - just great! Personnel - friendly, nice, willing to help (but not always able to) Breakfast - great variety, nicely taken care of, good coffee! Good location - easy to reach various touristic objectives
Options for private touristic tours (we have requested to hire a car with a driver to show us around the city, but no clear option was given by the hotel; finally we arranged ourselves) Wi-Fi very poor (almost none) in the room! Bali SPA - no places reserved for the hotel guests, so while fully booked we had no chance to try it out...
staff, breakfast, position, cleanliness, nice spa, nice restaurant...generally good hotel (except wifi!!!)
terrible wifi, poor signal and speed, every 40 minutes you are kick out... for such good hotel I would expect much better wifi
Very nice hotel, good location, very nice staff
very loud if you have a room to streetside, you cannot sleep. Very bad wifi, they tried but couldnt manage to improve it. Not acceptable...
large rooms, good location
outdated furniture, lack of wall sockets, waiters at breakfast asking what you want and doing the other way around
Beautiful building, friendly staff, very good location in nice part of city
Drinking water not complimentary
It was a nice decorated hotel, with very friendly staff
Big, well equipped room. Good breakfast. Central location. Friendly staff.
It was very cold in the room, without any possibility to warm it up. Awful Internet! Just impossible to use it. Some days there were even no Internet connection.
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