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Prospekt Abaya 63, 010000 Astana, Kazakhstan – Show map
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Sauna, Fitness Center, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room, Buffet-Style Restaurant, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is needed).
Room Service, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Private Check-in/Check-out, Laundry, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, Designated Smoking Area
From 1:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 7 years stay free of charge when using existing beds.
All older children or adults are charged KZT 10000 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 168 reviews
Value for money
Show reviews from:
This 4-star hotel stands in the center of Astana, a 10-minute walk from the Avenue of the Republic. It offers air-conditioned rooms with balconies, free Wi-Fi and free parking.
Score from 282 reviews Good
An indoor swimming pool, sauna and spacious rooms with free Wi-Fi are offered by this 4-star hotel. Quietly located in Astana, it is just a 2-minute drive from Kazakhstan Sports Palace.
Score from 33 reviews Good
This hotel is located on the left bank of Ishim River in Astana, 2 km from Bayterek Monument. Free WiFi and a 24-hour front desk are featured at Royal Park Hotel & SPA.
Score from 28 reviews Review score
Offering a sauna and a fitness centre, Hilton Garden Inn Astana is located on the left bank of Ishim River in Astana. Free Wi-Fi and free parking are available.
Score from 156 reviews Very good
Very comfortable room and great bed. Good heating. Helpful staff. Excellent shuttle service.
Bed "kitchen type" smell in the room all the time (obviously some problem with ventilation - I've been on the 2nd floor, maybe in the upper floors it is not the case).
Staff are so kind ,cooperative,never say no
the service, the friendliness of the staff and the small, relaxed surroundings
the shower - not enough water pressure. There are no draws to put your cloths and not enough coat hangers.
The reception staff tried their best but were obviously told by management what to do and had no power to make sensible decisions.
While we were there, we broke a cup with tea in it by accident in the bathroom and mopped up the tea with a bath mat. We had to pay for -damage to the property- which meant paying for the cup and the bathmat!! Quite ridiculous. The business centre was not working properly with a printer that didn't work and staff that couldn't help. The hotel is very tired looking and there was a power cut when we arrived so we had to walk up the stairs. The breakfast was terrible.
Decor Air conditioning doesn't work Booked double room got twin room Restaurant House keeping
Was at perfect location nearby to office of my client. Good Hotel from with nearby Market & all.
Air Conditioner was not working for the whole 2 days of my stay. A bit far from place of interest for Tourists. USD 90 per night was quite high.
location was close to meeting place
Receptionist is extremely helpful.
Housekeeping is dishonest so never leave valuables in your room. Left the phone in the room and it disappeared immediately. The safe didn't work so couldn't lock the phone up.
Nothing to say...
Think a hotel that air conditioner not working and think the weather is about 40 degrees... Hotel was very old. when you see the room, bath you can see it. There are another good places in Astana. Keep looking! But not this one.
The hotel is correct and staff is very kind, but not really all well trained in regard to effciency. The hotel's facilities are a bit old and not very well looked after. In comparison to the local prices the value for money is acceptable.
Room & bathroom all old and a bit smelly.
location is good for business travel
air conditioner didn't work
Not working air condition in June! The window wings stick.
The room had strong cigarette odor. Also the electrical outlet and lamp by the desk was non-funcitonal
Very nice and helpful staff, quite good location. The standard of the room was very good and getting our stay prolonged proved no hassle. The restaurant/café downstairs are also quite all right. I feel pretty sure this is the best combination of price and comfort in Astana.
breakfast and wi-fi
Staff very nice and professional
We had to change twice the room before having ours, because even if the facility is no smoking in the first two rooms you could smell cigarette smoke badly.
Staff was friendly and helpful
Most of the furniture in the room survived collapse of Soviet Union unchanged. Had an issue with internet (my Mac was unable to connect on the first day, however staff did change something in the settings and it was all right the next day)
wi-fi works well and breakfast is good.
Not professional staff. They did not give me the invoice, even if i requested it before my arrival and reminded 2 times the same day. The hotel charge the account 1 day before the arrival for all the amount: not nice!
The price does not correspond to the quality
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