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Prospekt Abaya 63, 010000 Astana, Kazakhstan – Show map
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Sauna, Fitness Center, Massage
Food & Drink
Restaurant, Bar, Breakfast in the Room, Buffet-Style Restaurant, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is needed).
Room Service, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Private Check-in/Check-out, Laundry, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator, Heating, Designated Smoking Area
From 1:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 7 years stay free of charge when using existing beds.
All older children or adults are charged KZT 10000 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
A security deposit of KZT 5000 is required upon arrival for incidental charges. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.
Based on 168 reviews
Value for money
Show reviews from:
This 4-star hotel stands in the center of Astana, a 10-minute walk from the Avenue of the Republic. It offers air-conditioned rooms with balconies, free Wi-Fi and free parking.
Score from 276 reviews Good
This hotel is located on the left bank of Ishim River in Astana, 2 km from Bayterek Monument. Free WiFi and a 24-hour front desk are featured at Royal Park Hotel & SPA.
Score from 115 reviews Review score
Offering buffet restaurant, Red Village Hotel is located in Astana, 5 km from city centre. Free Wi-Fi access is available. Rooms here will provide you with a flat-screen TV and a minibar.
Score from 51 reviews Very good
Located 10 minutes’ drive from Bayterek Monument in Astana, this hotel features free Wi-Fi and a spa centre. Rooms at Kazzhol Hotel Astana offer air conditioning and a flat-screen TV.
Score from 151 reviews Very good
the service, the friendliness of the staff and the small, relaxed surroundings
the shower - not enough water pressure. There are no draws to put your cloths and not enough coat hangers.
The reception staff tried their best but were obviously told by management what to do and had no power to make sensible decisions.
While we were there, we broke a cup with tea in it by accident in the bathroom and mopped up the tea with a bath mat. We had to pay for -damage to the property- which meant paying for the cup and the bathmat!! Quite ridiculous. The business centre was not working properly with a printer that didn't work and staff that couldn't help. The hotel is very tired looking and there was a power cut when we arrived so we had to walk up the stairs. The breakfast was terrible.
Decor Air conditioning doesn't work Booked double room got twin room Restaurant House keeping
Was at perfect location nearby to office of my client. Good Hotel from with nearby Market & all.
Air Conditioner was not working for the whole 2 days of my stay. A bit far from place of interest for Tourists. USD 90 per night was quite high.
location was close to meeting place
Receptionist is extremely helpful.
Housekeeping is dishonest so never leave valuables in your room. Left the phone in the room and it disappeared immediately. The safe didn't work so couldn't lock the phone up.
Nothing to say...
Think a hotel that air conditioner not working and think the weather is about 40 degrees... Hotel was very old. when you see the room, bath you can see it. There are another good places in Astana. Keep looking! But not this one.
The hotel is correct and staff is very kind, but not really all well trained in regard to effciency. The hotel's facilities are a bit old and not very well looked after. In comparison to the local prices the value for money is acceptable.
Room & bathroom all old and a bit smelly.
location is good for business travel
air conditioner didn't work
Not working air condition in June! The window wings stick.
The room had strong cigarette odor. Also the electrical outlet and lamp by the desk was non-funcitonal
Very nice and helpful staff, quite good location. The standard of the room was very good and getting our stay prolonged proved no hassle. The restaurant/café downstairs are also quite all right. I feel pretty sure this is the best combination of price and comfort in Astana.
breakfast and wi-fi
Staff very nice and professional
We had to change twice the room before having ours, because even if the facility is no smoking in the first two rooms you could smell cigarette smoke badly.
Staff was friendly and helpful
Most of the furniture in the room survived collapse of Soviet Union unchanged. Had an issue with internet (my Mac was unable to connect on the first day, however staff did change something in the settings and it was all right the next day)
wi-fi works well and breakfast is good.
Not professional staff. They did not give me the invoice, even if i requested it before my arrival and reminded 2 times the same day. The hotel charge the account 1 day before the arrival for all the amount: not nice!
The price does not correspond to the quality
Large room. Comfy bed. Pleasant Japanese restaurant.
Stayed here twice. First time the shower was terrible but everything else was fine. Mould around the tile grout. The shower head badly leaked from the side so it mostly sprayed the wall. The door seal was broken and the plug blocked with old hair and gunk so after 1 minute the shower tray was leaking badly onto the bathroom floor; I had to turn off the shower for a minute to let the water drain away before starting again for just 1 minute! Second stay here the shower was great and really clean (superior room rather than standard this time though). This time there was no toilet roll and no sign of a telephone number for reception (I tried the usual 9 or 0) so I had to go down to ask for a roll!
Breakfast is ok but the variety could be bigger. Worth of the money it costs.
WiFi is not very stable.
Friendly staff, even arranged a taxi airport transfer at 03.00hrs local time.
Rooms were not cleaned for two days, no clean towels delivered the first day. Discussion about costs: the female receptionist gave us compensation for arriving and leaving in the night with 1/2 price for first night, but when checking out, a male receptionist urged us to pay the full amount. Beds were very hard, matrasses very thin, even so was the pillow.
+Only, helpful receptionist Alex.
+Heating system was not working properly. +Hard to get hot water for shower. +Breakfast was poor. +No English speeking room service.
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