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Score from 146 reviews Good 7.1/10

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King Hotel Astana

hotel This 4-star hotel stands in the center of Astana, a 10-minute walk from the Avenue of the Republic. It offers air-conditioned rooms with balconies, free Wi-Fi and free parking.

Most recent booking for this hotel was today at 10:17

Score from 245 reviews Good 7.2/10

Newest reviews for Jelsomino Boutique Hotel

  • Daniel
      United Arab Emirates
    August 10, 2014

    Confortable bed, good transfer services.

    Noisy room (poor sound insulation), breakfast took more than 45 minutes to be served one day (so we did not have it), room service does not speak English.

    5.4

  • Marc
      Spain
    June 30, 2014

    They charged me about 50€ for checking in just a bit earlier tan check- in time wthout previous advise!!

    6.3

  • Katarina
      Italy
    June 12, 2014

    Nice place to stay even if you have to take a taxi when you want to go to the new part of the city. Wi-fi was working perfectly. very pleasant and helpful staff

    Hot water was not working nearly all the time

    7.9

  • Mohammad
      United Arab Emirates
    June 1, 2014

    Excellent English speaking staff, very professional. value for Money. High speed free WIFI internet. good choices for breakfast.

    8.3

  • Anonymous
      United Kingdom
    February 17, 2014

    1) interior design 2) the restaurant has good wine list and menu. shisha was above average. 3) very friendly and polite staff (except one waiter)

    1) there is only one junior suite with jacuzzi in the hotel, which is twice smaller than other junior suites with showers. basically, it was a regular double room with bigger bathroom for the price of junior suite. 2) the hotel is situated on the ground and first floors of a large residential complex. we were unlucky because there were reconstruction works right above our suite, so in the morning at 8 a.m. we were awakened by the loud noise of drills (even it was on Saturday!). 3) there was no kettle, no complementary tea bags. 4) they have charged us for matches. 5) there was only one bathroom kit with toletries whereas room was booked for two. 6) also there were several cracks on the walls and wallpaper. 8) windows don't open. 9) lightening of the smaller mirror wasn't working. 10) it was very cold in the bathroom, so they put an ugly heater there. personally, it ruined the design. 11) we had to pay for orange juice and croissants as part of the "free breakfast". 12) no tv-channels on English.

    6.3

  • Anonymous
      Poland
    January 27, 2014

    Wi-fi is very poor / not working

    6.7

  • Zhanna
      Kazakhstan
    January 12, 2014

    I really liked the design and atmosphere in the hotel. I was surprised by the various choice of the meals and beverages. It is very nice place for the love couples and at the same time perfectly fit for the business meetings. The staff is very kind and ready to do everything in order satisfy the guest. Overall, it`s the great place to stay! I highly recommend it! P.S. i also have an experience in other hotels in Astana, for the same price, but the other hotels was not that good compare to Jelsomino!

    10

  • Anonymous
      Russia
    December 20, 2013

    Outstanding Tea Menu!!!

    Breakfast Phone Connection

    5.4

  • Mark
      United Kingdom
    November 12, 2013

    Room was clean and a fair size. Bathroom was good with good toletries. WiFi worked well. I had forgotton my phone charger and the staff managed first to lend me their own charger until the evening and then managed to find one I could borrow for my stay

    Breakfast was poor. A plate just arrived. No options. A bit sureal in corner of breakfast room 2 people looking like they were sleeping off the night before.

    6.3

  • Anonymous
      United Kingdom
    November 11, 2013

    - clean, good value, lounge and restaurant next door are very nice

    -night club beneath - poor sound insulation - horrible breakfast although there is a restaurant next door that belongs to the same chain

    7.9

  • Anonymous
      Kazakhstan
    October 29, 2013

    Cleanliness and service oriented staff.

    The Hotel has a policy that individuals are allowed to smoke in the breakfast room/bar area which is linked directly to the lobby and the rest of the Hotel. This runs counter to Kazakhstan's law/policy on smoking in public places. On the Saturday evening their karaoke facility banged out ridiculously loud music until four in the morning. It only stopped once we complained! The Hotel has no fitness room.

    5.8

  • Janna
      United Kingdom
    October 14, 2013

    Staff were nice and spoke a good English, rooms were cleaned well. Food ordered from the cafe next door as a room service was very good.

    It was very cold in the room, shower was occasionally switching to boiling hot water. Unbelievably bad breakfast, the worst I have had for years, no choice and no variety. Bad wi-fi connection in some rooms, had to move.

    4.6

  • Yves
      Thailand
    October 10, 2013

    Coffee shop open 24/7. The concierge will run any errands for you. The front desk staff speaks excellent English. The hotel driver is trustworthy and dependable. Laundry service same day, less than 6 hours. You can drop it off early in the afternoon and get it back the same day.

    The hotel has only a second floor but an elevator still would be practical.

    8.3

  • Ekaterina
      Russia
    September 23, 2013

    The location of the hotel is perfect - it's right in the city centre and provides access to the main sights. The hotel offers good value for money. There is not much in there but everything you need for a short business trip - comfortable rooms, restaurant and a lounge.

    8.3

  • Anonymous
      United States of America
    September 9, 2013

    The bar and coffees were quite nice. The staff is very helpful. The bed and bathrooms are well appointed and comfortable

    Was a bit noisy and smokey - smoke from downstairs bar (or entrance?) floats into hallways of first floor rooms which is unpleasant.

    8.8

  • Milvia
      Italy
    September 8, 2013

    Design of the hotel Clean and comfortable

    Most of the staff doesn't speak English Wi-fi system doesn't work TV channels: just a couple of channels in English

    7.5

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