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Imanova Street 26, 010000 Astana, Kazakhstan – Show map
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93 properties in Astana
Including hotels, apartments, villas and more.
72 verified reviews
They speak your language
Jelsomino Boutique Hotel's staff speaks: Russian, English
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Hot Tub, Karaoke
Food & Drink
Restaurant, Bar, Breakfast in the Room
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Private Check-in/Check-out, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Fax/Photocopying
Safe, Non-smoking Rooms, Heating, Air Conditioning, Designated Smoking Area
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged KZT 5000 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 72 reviews
Value for money
Show reviews from:
Offering a sauna and a fitness centre, Hilton Garden Inn Astana is located on the left bank of Ishim River in Astana. Free Wi-Fi and free parking are available.
Score from 79 reviews Very good
The Grand Park Esil is located in the heart of Astana on the Central Square. It features spacious rooms with a flat-screen TV, and an elegant restaurant serving international cuisine.
Score from 115 reviews Good
This 4-star hotel stands in the center of Astana, a 10-minute walk from the Avenue of the Republic. It offers air-conditioned rooms with balconies, free Wi-Fi and free parking.
Score from 254 reviews Good
Centrally located in Astana’s cultural district, this hotel is a 5-minute drive from Astana Sports Palace. It offers free Wi-Fi, free parking and modern rooms with and satellite TV.
Score from 158 reviews Review score
Comfortable, clean, good price, decent location, very helpful, competent and friendly receptionists. While the area seems to be at the very edge of a poor suburb, it feels safe. Good access by bus and taxi (use the proper taxis with signs, they charge less than the "black" taxis and are safe)
A noisy disco in the cellar. Worthless hotel restaurant. Extremely high prices- comparable to better European restaurants however with local quality. Poor service-the waiter could not speak a word of English and rather bad food (certainly bad for the money). Avoid the restaurant!
Confortable bed, good transfer services.
Noisy room (poor sound insulation), breakfast took more than 45 minutes to be served one day (so we did not have it), room service does not speak English.
They charged me about 50€ for checking in just a bit earlier tan check- in time wthout previous advise!!
Nice place to stay even if you have to take a taxi when you want to go to the new part of the city. Wi-fi was working perfectly. very pleasant and helpful staff
Hot water was not working nearly all the time
Excellent English speaking staff, very professional. value for Money. High speed free WIFI internet. good choices for breakfast.
1) interior design 2) the restaurant has good wine list and menu. shisha was above average. 3) very friendly and polite staff (except one waiter)
1) there is only one junior suite with jacuzzi in the hotel, which is twice smaller than other junior suites with showers. basically, it was a regular double room with bigger bathroom for the price of junior suite. 2) the hotel is situated on the ground and first floors of a large residential complex. we were unlucky because there were reconstruction works right above our suite, so in the morning at 8 a.m. we were awakened by the loud noise of drills (even it was on Saturday!). 3) there was no kettle, no complementary tea bags. 4) they have charged us for matches. 5) there was only one bathroom kit with toletries whereas room was booked for two. 6) also there were several cracks on the walls and wallpaper. 8) windows don't open. 9) lightening of the smaller mirror wasn't working. 10) it was very cold in the bathroom, so they put an ugly heater there. personally, it ruined the design. 11) we had to pay for orange juice and croissants as part of the "free breakfast". 12) no tv-channels on English.
Wi-fi is very poor / not working
I really liked the design and atmosphere in the hotel. I was surprised by the various choice of the meals and beverages. It is very nice place for the love couples and at the same time perfectly fit for the business meetings. The staff is very kind and ready to do everything in order satisfy the guest. Overall, it`s the great place to stay! I highly recommend it! P.S. i also have an experience in other hotels in Astana, for the same price, but the other hotels was not that good compare to Jelsomino!
Outstanding Tea Menu!!!
Breakfast Phone Connection
Room was clean and a fair size. Bathroom was good with good toletries. WiFi worked well. I had forgotton my phone charger and the staff managed first to lend me their own charger until the evening and then managed to find one I could borrow for my stay
Breakfast was poor. A plate just arrived. No options. A bit sureal in corner of breakfast room 2 people looking like they were sleeping off the night before.
- clean, good value, lounge and restaurant next door are very nice
-night club beneath - poor sound insulation - horrible breakfast although there is a restaurant next door that belongs to the same chain
Cleanliness and service oriented staff.
The Hotel has a policy that individuals are allowed to smoke in the breakfast room/bar area which is linked directly to the lobby and the rest of the Hotel. This runs counter to Kazakhstan's law/policy on smoking in public places. On the Saturday evening their karaoke facility banged out ridiculously loud music until four in the morning. It only stopped once we complained! The Hotel has no fitness room.
Staff were nice and spoke a good English, rooms were cleaned well. Food ordered from the cafe next door as a room service was very good.
It was very cold in the room, shower was occasionally switching to boiling hot water. Unbelievably bad breakfast, the worst I have had for years, no choice and no variety. Bad wi-fi connection in some rooms, had to move.
Coffee shop open 24/7. The concierge will run any errands for you. The front desk staff speaks excellent English. The hotel driver is trustworthy and dependable. Laundry service same day, less than 6 hours. You can drop it off early in the afternoon and get it back the same day.
The hotel has only a second floor but an elevator still would be practical.
The location of the hotel is perfect - it's right in the city centre and provides access to the main sights. The hotel offers good value for money. There is not much in there but everything you need for a short business trip - comfortable rooms, restaurant and a lounge.
The bar and coffees were quite nice. The staff is very helpful. The bed and bathrooms are well appointed and comfortable
Was a bit noisy and smokey - smoke from downstairs bar (or entrance?) floats into hallways of first floor rooms which is unpleasant.
Design of the hotel Clean and comfortable
Most of the staff doesn't speak English Wi-fi system doesn't work TV channels: just a couple of channels in English
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