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Property Highlights

Free WiFi Free parking

Places of Interest:

Mir Fantazy Amusement Park (0.2 miles) Almaty Circus (0.2 miles)
Show map Rahat Palace Hotel

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Newest reviews for Rahat Palace Hotel

  • Essam
      Saudi Arabia
    September 10, 2014

    staff

    it is old, it needs renovation

    7.9

  • Anonymous
      Israel
    August 21, 2014

    We enjoyed very much with our stay in this hotel. We planned to stay here just for three days but in the very first day decided to extend our stay for a week. Always helpful and polite personnel, good breakfast, pleasant cozy atmosphere in the entire hotel, nice garden around, good location. Beautiful pool and adequate gym. Our 3-years old daughter enjoyed small children playground in the outdoor restaurant Tau-Samal while we were testing local beer. Definitely we will come here again.

    Nothing bad

    9.6

  • Graeme
      Australia
    July 13, 2014

    Air con did not work Only outside restaurant at night or room service. Shower mixers did not mix hot with cold and Water pressure in shower up and down, hot and cold making it dangerous. Hot water was never hot at 0800 Could not cancel booking despite having to leave Kazakhstan early

    4.6

  • Kerstin
      Germany
    July 8, 2014

    good place, luxury equipment, friendly staff, great pool, tube is close to hotel

    7.9

  • Anonymous
      United Kingdom
    July 1, 2014

    Location, swimming pool, fitness centre, room, airport transfers

    restaurant food

    10

  • Cristin
      United States of America
    June 10, 2014

    The staff were very helpful; great gym. Breakfast was quite good. They picked me from the airport, which was very reliable.

    The restaurant is very expensive. There is no tea kettle or such in the rooms.

    5.4

  • Sergey
      Thailand
    April 27, 2014

    Spacious rooms Fantastic pool, spa and gym

    Slow wifi Rooms are getting tired

    8.3

  • Khuram
      Kyrgyzstan
    April 27, 2014

    It's a hardly a 3 star hotel. Rooms are in very bad condition. TV was 20 years old. Even then not a single glass for drinking water. It's waste of money.

    3.8

  • Russell
      Australia
    November 3, 2013

    The staff, as always, were very friendly and helpful.

    The room decoration and furniture is old and has not been updated for some time. The internet was slow, even when I paid for the high speed service. The room service food was poor. For a 5 star hotel all of these issues are not satisfactory. I suspect that this is why Hyatt dropped this hotel from its chain.

    6.3

  • Andrey
      Russia
    October 6, 2013

    Nice interiors, swimming pool, sauna and fitness center, nice breakfast

    Very slow internet connection, you have to pay around 2000 KZT per day (around 15 USD) for fast (normal) internet. Not the best noise isolation - you can here the noise from the corridor. Slow staff, not very professional (e.g. it takes more than 30 min and 4 reminders to get the taxi to arrive), some minor issues with the payment and changes to the reservations.

    7.1

  • Anonymous
      Kazakhstan
    October 5, 2013

    functional and clean

    not much atmosphere

    7.5

  • Anonymous
      Kazakhstan
    September 20, 2013

    location in the park

    old rooms

    5.4

  • Kenneth
      Hong Kong
    September 15, 2013

    Staff very friednly and polite

    All good

    7.9

  • Anonymous
      Pakistan
    August 21, 2013

    Excellent service, great food and very clean. Great room.

    The towels were terrible. Like bath mats! They need to be fluffier.

    9.6

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