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Akademik Satpaev Avenue 29/6, 050040 Almaty, Kazakhstan – Show map
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114 properties in Almaty
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89 verified reviews
They speak your language
Rahat Palace Hotel's staff speaks: Russian
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Tennis Court, Sauna, Fitness Center, Spa, Massage, Hot Tub, Indoor Pool (all year)
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, 24-Hour Front Desk, Currency Exchange, Baggage Storage, ATM on site, Concierge Service, Babysitting/Child Services, Laundry, Ironing Service, Meeting/Banquet Facilities, Business Center, Hair/Beauty Salon, Souvenir/Gift Shop
Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating
From 3:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged KZT 6000 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 89 reviews
Value for money
Show reviews from:
A 5-minute walk to the Drama Theatre imeni M. Auezova and the State Museum of Arts, Sun City Hotel offers comfortable soundproofed rooms.
Score from 246 reviews Very good
A short walk from Republic Square in central Almaty, this hotel offers free parking, international and local cuisine, and a 24-hour bar. All rooms are air conditioned and include a flat-screen TV.
Score from 113 reviews Good
Set in a historic building, this elegant, 5-star hotel in Almaty city center offers an elegant spa, gourmet food, and soundproofed rooms featuring a dressing room and hardwood floors.
Score from 136 reviews Very good
Offering stylish rooms with great views, free Wi-Fi, and a 24-hour restaurant serving European and Turkish cuisine, this design hotel in Almaty is 3 miles from the Atakent Exhibition Centre.
Score from 229 reviews Review score
staff seemed to be trained by previous management of Hyatt hotel
it is no longer a 5 start hotel, needs renovation, the bed wasn't soft enough
it is old, it needs renovation
Location, personnel and service, very attractive lobby area, clean, spa-fitness possibility, good working wi-fi, room was big enough, functional bathroom, iron possibility, ice water availability in lobby, cash ATM´s on lobby. Everything was great.
200 characters but I have not any negative comments of this........................................................................................................................
We enjoyed very much with our stay in this hotel. We planned to stay here just for three days but in the very first day decided to extend our stay for a week. Always helpful and polite personnel, good breakfast, pleasant cozy atmosphere in the entire hotel, nice garden around, good location. Beautiful pool and adequate gym. Our 3-years old daughter enjoyed small children playground in the outdoor restaurant Tau-Samal while we were testing local beer. Definitely we will come here again.
Air con did not work Only outside restaurant at night or room service. Shower mixers did not mix hot with cold and Water pressure in shower up and down, hot and cold making it dangerous. Hot water was never hot at 0800 Could not cancel booking despite having to leave Kazakhstan early
good place, luxury equipment, friendly staff, great pool, tube is close to hotel
Location, swimming pool, fitness centre, room, airport transfers
The staff were very helpful; great gym. Breakfast was quite good. They picked me from the airport, which was very reliable.
The restaurant is very expensive. There is no tea kettle or such in the rooms.
Spacious rooms Fantastic pool, spa and gym
Slow wifi Rooms are getting tired
It's a hardly a 3 star hotel. Rooms are in very bad condition. TV was 20 years old. Even then not a single glass for drinking water. It's waste of money.
The staff, as always, were very friendly and helpful.
The room decoration and furniture is old and has not been updated for some time. The internet was slow, even when I paid for the high speed service. The room service food was poor. For a 5 star hotel all of these issues are not satisfactory. I suspect that this is why Hyatt dropped this hotel from its chain.
Nice interiors, swimming pool, sauna and fitness center, nice breakfast
Very slow internet connection, you have to pay around 2000 KZT per day (around 15 USD) for fast (normal) internet. Not the best noise isolation - you can here the noise from the corridor. Slow staff, not very professional (e.g. it takes more than 30 min and 4 reminders to get the taxi to arrive), some minor issues with the payment and changes to the reservations.
functional and clean
not much atmosphere
location in the park
Staff very friednly and polite
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