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Nusupbekova street 26/1, 050002 Almaty, Kazakhstan – Show map
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114 properties in Almaty
Including hotels, apartments, villas and more.
88 verified reviews
They speak your language
Relax Hotel's staff speaks: Russian
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Food & Drink
Bar, Restaurant With Dining Menu
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Tour Desk, Ticket Service, Laundry, Dry Cleaning, Ironing Service, Honeymoon Suite
Non-smoking Rooms, Facilities for Disabled Guests, Elevator, Heating, Designated Smoking Area
From 12:30 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 3 years stay free of charge when using existing beds.
All children under 3 years stay free of charge in a crib.
All older children or adults are charged 30 % of the room stay per night for extra beds.
The maximum number of extra beds in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Based on 88 reviews
Value for money
Show reviews from:
A 5-minute walk to the Drama Theatre imeni M. Auezova and the State Museum of Arts, Sun City Hotel offers comfortable soundproofed rooms.
Score from 247 reviews Good
Located in the city centre of Almaty, less than a 2-minute walk from Kunaevskie Fountains and a 6-minute walk from the State Academic Opera and Ballet Theatre, Mildom Apartments features free Wi-Fi...
Score from 138 reviews Very good
Located in the heart of Almaty city, this hotel comes with a restaurant, sauna and massage service. It features a 24-hour reception and free Wi-Fi.
Score from 215 reviews Good
Featuring free Wi-Fi, this hotel is located 10 minutes’ walk from the Central Mosque of Almaty city and the Green Bazaar. It offers air-conditioned rooms with a minibar.
Score from 58 reviews Good
every thing is poor
This hotel is located right next to a large, beautiful Mosque. It felt so good to hear the sound of the Azaan coming from this Mosque. If you are Muslim tourists like us visiting Almaty then this proximity of the Relax hotel to this Magnificent Mosque will outweigh any shortcomings of the Relax Hotel. You will be able to walk from your room in the Relax Hotel to this Mosque in less than five minutes and you will find good restaurants offering Halal food located close to the restaurant. The Relax Hotel has an elevator, and the Russian lady who worked at the front desk spoke excellent English. We arrived at this hotel on September 5, 2014 and stayed for two nights. We visited the Museum of Musical Instruments which is about 15 minutes by car from this hotel and we also visited the Hawk/Falcon nursery which is about 30 to 45 minutes by car depending on the traffic.
For $73 per night for two people, the standard room was extremely small and cramped. We were initially given a room without an air conditioner, but when we expressed our dissatisfaction, we were immediately switched to another small standard room with an air conditioner.
called for me a taxi to the airport and the price is reasonable
the garbage was not cleared for at least 3 days the toilet has very strong urine smell but was improved when notified.
Facilities are basic but ok.
Quite some nights woken up due to very noisy guests.
Clean and good value, central location
Wifi did not work
Please tell the Mullah at the mosque nextdoor to not wake people at 3 am in the morning. All other mullah's in other countries start the morning prayer between 4:30 and 5:00 am. Thanks.
Not to far the bus station 3 min.by walk. The staff was helpful.
The towel and cutlery was dirty. After 10 minutes it was hot water. Sometimes it dosent work the internet.
quiet place to spend a night...
Need a Bar for the guests.
The location and cleanliness of the room.
The proximity of the local mosque can be noisy at times. Just close shut the balcony door.
i personally liked the hotel as whole. It was quiet comfortable,located at a very nice place, was easy to access other places
Clean and a good price for the location.
Non existant room servicing.
Comfortable bed, good location.
It's a somewhat glum place which I'm afraid I can't recommend. Staff seems very inexperienced, and must always contact "someone" per SMS in order to answer even the simplest question, for example whether it is possible to have breakfast at the premises (a sign at the reception said that breakfast was included in the room rate, but this was apparently not the case). More seriously, they were unable to provide a receipt for the credit card payment - although I did receive a handwritten receipt after some discussion. I don't think it has anything to do with bad will, it's just inexperience. Rooms, while somewhat basic, are OK - but overpriced. You can do much better than this in Almaty.
The hotel is clean, tea making facility, Lift in a good position Staff eventually smiled
TV Russian only. Smoking in rooms.
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