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Gornaya Street 548, 050000 Almaty, Kazakhstan – Show map
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131 properties in Almaty
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117 verified reviews
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Samal Resort & SPA's staff speaks: Russian
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Sauna, Massage, Hot Tub, Indoor Pool (all year), Nightclub/DJ
Food & Drink
Restaurant, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Shuttle Service (surcharge), 24-Hour Front Desk, Baggage Storage, Laundry, Ironing Service, Fax/Photocopying, Honeymoon Suite
Safe, Elevator, Heating
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 7 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged KZT 5000 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 117 reviews
Value for money
Show reviews from:
Stylish restaurants, a spa center with indoor pool and free Wi-Fi are featured at this central hotel, located across from Almaty’s Kunaev Park. Gogol Keshesi Tram Stop is 330 yards away.
Score from 132 reviews Good
Offering stylish rooms with great views, free Wi-Fi, and a 24-hour restaurant serving European and Turkish cuisine, this design hotel in Almaty is 3 miles from the Atakent Exhibition Centre.
Score from 377 reviews Review score
Featuring a spa and wellness centre with saunas, hammam, fitness centre and solarium, Grand Sapphire Hotel is located in Almaty. Free WiFi and free private parking are available on site.
Score from 15 reviews Good
Featuring free Wi-Fi and a sauna, this hotel is located 5 minutes’ drive from Medeo Skating Rink in Almaty. It also offers rooms with a flat-screen TV.
Score from 16 reviews Review score
April 25, 2015
Only that the management should attend to the cracks on the exterior which, to all intents and purposes,amounts to a quasi-disservice to what one encounters on the inside with its brilliance.
The hotel is very clean with cosy rooms, that exude ambience. The all round dark brown and yellow colours added quality to the atmosphere. The quiet location adds a dimension to the unforgettable experience Very friendly staff at front office -special mention to both Madi, and the smiling lady on duty on the weekend of 28-29 March 2015 -housekeeping, restaurant and spa.
April 2, 2015
The worst breakfast ever. Mattress Was too hard so we both had terrible back aches even we travel a lot and had different exoeriences.We need to ask cleaning ladies to bring washing staff after they 'cleaned' the room. So the total impression is not good. Even though hotel staff were friendly and spa was also not bad.
March 17, 2015
The spa was nice, but treatments are not available when the therapist has a day off.
Located close to the mountains with a beautiful view, clean and quiet, nice spa.
February 14, 2015
The hotel was great, the staff were helpful, the rooms were spacious. We loved the swimming pool, sauna and steam room. Highly recommend it for a getaway.
February 12, 2015
Yet, the windows don't have that "soundproof" capability.
Great location and value for money!
January 16, 2015
fantastic swimming pool and sauna, warm flor in the bathroom, rich decorated comfortable big room fresh mountan air
October 31, 2014
-there were no coffee/tea making facility in the room -smell of smoke coming from the bathroom although the whole floor was non-smoking -facade of the hotel requires repairs (cracks in the walls) -no bottle openers provided in the rooms although there are bottles in the minibar -no complimentary water bottles, the only drinking water available was Evian in the minibar, which is highly priced of course
-nice location, in the mountains, not too far from Medeo -plenty of fresh air -nicely decorated rooms -soundproof windows -personnel is friendly, especially cleaners -nice spa - swimming pool, steam room, sauna
September 11, 2014
Bed was hard as a rock, requested extra quilt to place on top of mattress. Gym could have better equipment, especially as is a spa resort/hotel. Front desk personnel do not speak English and could be a little more customer service focused.
Good 4 star hotel. Great spa centre. Quiet. Fantastic restaurant next door.
July 8, 2014
Some noise from the road just outside. Breakfast ok, but not more. Building needs an outside refurbishment, but nice inside. Pricy, but location and spa can justify the price.
Great location - close to Medeo with the bus stopping right outside. Recent refurbishment of the spa which has a very nice pool area and wet and dry saunas.
May 19, 2014
overpriced taxi, exterior requires renovation, swimming pool & sauna working hours (could be 24hrs), access to the pool only in a cap (!)
good stuff, excellent location, nice swimming pool, nice view from restaurant
April 21, 2014
Food was a bit bland. Resuarant staff had very slow service , especially when we were the only people there. Outside of Hotel could do with a facelift. No shuttle bus in/out of city. Guests having alcohol in pool area. No English speaking channels on TV.
The Spa facilities and location in the mountains.
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