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Gornaya Street 548, 050000 Almaty, Kazakhstan – Show map
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130 properties in Almaty
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95 verified reviews
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Samal Resort & SPA's staff speaks: Russian
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Sauna, Massage, Hot Tub, Indoor Pool (all year), Nightclub/DJ
Food & Drink
Restaurant, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Shuttle Service (surcharge), 24-Hour Front Desk, Baggage Storage, Laundry, Ironing Service, Fax/Photocopying, Honeymoon Suite
Safe, Elevator, Heating
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 7 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged KZT 5000 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
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Based on 95 reviews
Value for money
Show reviews from:
Offering stylish rooms with great views, free Wi-Fi, and a 24-hour restaurant serving European and Turkish cuisine, this design hotel in Almaty is 3 miles from the Atakent Exhibition Centre.
Score from 320 reviews Review score
Located just 650 ft from Almaty Circus and Central Stadium, this 5-star hotel offers free private parking, rooms with panoramic views and a spa center with heated indoor pool.
Score from 117 reviews Very good
Featuring a spa and wellness centre with saunas, hammam, fitness centre and solarium, Grand Sapphire Hotel is located in Almaty. Free WiFi and free private parking are available on site.
Score from 7 reviews Good
In Almaty, Kazakhstan’s largest city, this modern hotel is a 25-minute drive from Almaty International Airport. It includes free Wi-Fi, an indoor swimming pool, spa and traditional Kazakhstani...
Score from 180 reviews Good
The hotel was great, the staff were helpful, the rooms were spacious. We loved the swimming pool, sauna and steam room. Highly recommend it for a getaway.
Great location and value for money!
Yet, the windows don't have that "soundproof" capability.
fantastic swimming pool and sauna, warm flor in the bathroom, rich decorated comfortable big room fresh mountan air
-nice location, in the mountains, not too far from Medeo -plenty of fresh air -nicely decorated rooms -soundproof windows -personnel is friendly, especially cleaners -nice spa - swimming pool, steam room, sauna
-there were no coffee/tea making facility in the room -smell of smoke coming from the bathroom although the whole floor was non-smoking -facade of the hotel requires repairs (cracks in the walls) -no bottle openers provided in the rooms although there are bottles in the minibar -no complimentary water bottles, the only drinking water available was Evian in the minibar, which is highly priced of course
Good 4 star hotel. Great spa centre. Quiet. Fantastic restaurant next door.
Bed was hard as a rock, requested extra quilt to place on top of mattress. Gym could have better equipment, especially as is a spa resort/hotel. Front desk personnel do not speak English and could be a little more customer service focused.
Great location - close to Medeo with the bus stopping right outside. Recent refurbishment of the spa which has a very nice pool area and wet and dry saunas.
Some noise from the road just outside. Breakfast ok, but not more. Building needs an outside refurbishment, but nice inside. Pricy, but location and spa can justify the price.
good stuff, excellent location, nice swimming pool, nice view from restaurant
overpriced taxi, exterior requires renovation, swimming pool & sauna working hours (could be 24hrs), access to the pool only in a cap (!)
The Spa facilities and location in the mountains.
Food was a bit bland. Resuarant staff had very slow service , especially when we were the only people there. Outside of Hotel could do with a facelift. No shuttle bus in/out of city. Guests having alcohol in pool area. No English speaking channels on TV.
Good location, in mountains. Hotel had a nice interior, very nice spa and pool. Exterior looks nice but needs some cosmetic repair work. room was good, clean, comfortable. Nice balcony with view of mountains.
Restaurant food was average, staff was not attentive and had to be repeatedly asked for service.
The staff was very friendly, responsive and attentive. The breakfast buffet was outstanding! There as a wide variety of food for both western and eastern visitors. We loved the spa and pool! Although the gym was small we were able to get an adequate workout.
The only point to mention is that the bed was a little harder than what we are accustomed to, but we still slept very well.
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