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Kurmangazy Street 36, 050021 Almaty, Kazakhstan – Show map
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165 verified reviews
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The Dostyk Hotel's staff speaks: Russian, English
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Water Sports Facilities (on site), Sauna, Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is needed).
Room Service, Packed Lunches, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Ticket Service, Baggage Storage, ATM on site, Concierge Service, Private Check-in/Check-out, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities, Honeymoon Suite
Safe, Shops (on site), Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, Designated Smoking Area
2:00 PM - 11:30 PM
6:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 6 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All older children or adults are charged KZT 5000 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 164 reviews
Value for money
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Offering stylish rooms with great views, free Wi-Fi, and a 24-hour restaurant serving European and Turkish cuisine, this design hotel in Almaty is 3 miles from the Atakent Exhibition Centre.
Score from 368 reviews Review score
Just a 2-minute walk from Atakent Exhibition Centre in Almaty, Best Western Plus Atakent Park Hotel has free Wi-Fi and a 24-hour front desk.
Score from 134 reviews Good
Located in the city centre of Almaty, less than a 2-minute walk from Kunaevskie Fountains and a 6-minute walk from the State Academic Opera and Ballet Theatre, Mildom Hotel features free Wi-Fi and...
Score from 173 reviews Very good
Stylish restaurants, a spa center with indoor pool and free Wi-Fi are featured at this central hotel, located across from Almaty’s Kunaev Park. Gogol Keshesi Tram Stop is 330 yards away.
Score from 132 reviews Good
...however, a taxi driver that was hired by hotel staff who drove my pregnant wife a very short distance charged her 2000 tenge and even argued with her. Too bad I wasn't there. I was very, very angry at the hotel staff. Very dissapointing that the hotel couldn't provide a good transport especially for those with special needs.
The room, facilities, spa is great and the staff was professional and friendly most of the time...
The reception gave the instructions on how to get to the cable car line to Kok-Tobe and when I got there I found out the line has been closed for reconstruction a while ago. I'd appreciate being warned about such facts about major sightseeing places. When you order dinner at the hotel's restaurant be precise as to when you want your dishes being served otherwise expect all courses arriving at once.
Stayed over the weekend during a business trip and really enjoyed the gym, spa facilities and my huge bathroom.
Just a suggestion, not a complaint. Please out the SPA prices in the room information booklet.
The location, good quality room, breakfast buffet and above all the very professional and helpful staff at reception.
Pillows are really terrible, worst I ever experienced! Staff not very friendly Shower door difficult to open, bathroom rather old and not maintained properly
breakfast no one to assist Sometimes u have t look for them
wi fi speed is terrible
poor breakfast, very cold rooms (we changed two rooms and AC didn't work well both rooms), first room had a defective bath, the receptionist promised that the floor in the bathroom would be hot, but it wasn't and they couldn't fix it, the person in the SPA wouldn't let me and my fiancee to go in the same sauna although there was NO ONE else in the facilities except for us. She made us go into two separate saunas. The staff is not friendly.
Bar lounge staff non-attentive to clients. Smoking area is not limited, poor air filtration at the lounge.
Location Reception Employees helpful and accommodating Spa centre Breakfast quality
The wifi connection does not work properly. To use it, I had to go out of the room into the hall
very bad staff,front desk(reception),i didnt see smiling personel.
All were good but breakfast is not much to choose
Clean and comfortabel room and a very very nice bathroom
I know I had a single room but I would need more space to place the luggage and use it opened.
Very nice position, friendly staff and professional, good service. wifi could be better.
Wifi connection is very weak
Except wifi all was fine
Smokers in the bar.
The spa is excellent
Location. Spectacular building.
pillows were like a balloon, they were huge and seemed to be filled with air, they didn't compress if you tried to squash them. there were no alternatives available from the front desk noise carried in the corridor and disturbed sleep, I'd expect doors that fit flush to the frame in a 5 star hotel, so that noise didn't enter the room from outside
As a friendly suggestion, you can put a Currency Exchange machine at the lobby which would be very helpful
It was a great Hotel with a great location. The rooms are clean and there is an excellent Wi-Fi connection. Employees were really helpful and they can speak english very well. Altough the Hotel is so close to the street and city center the rooms were silent. There was a huge and clean bathroom.
A bit expensive
Location is just excellent. Staff very supportive and helpful
No sound proof so difficult to sleep.
More selection of pillows would be nice. Food is a little pricey.
The staff was beyond compare. They offered their services, and responded to all requests. Particularly Serik T. deserves an award. In settling an issue with the bank (we forgot our card in the machine), he volunteered to assist, and his service was of great assistance.
Bar (food and drinks well priced) was being renovated and hopefully will become a smoke free zone
Location and character
Front entrance to the hotel does not provide a ramp for the hard of walking/wheelchair or to assist when you have heavy luggage. Up two flights of steps is only entrance to hotel.
Hotel was suitably located in Almaty city. Staff are friendly and attentive. Hotel is clean and comfortable. Wi-Fi in room and all other parts of fhe hotel has a good signal and works quickly.
the jaccuzi was out of service but no big deal as the pool was nice.
Good size room, staff very helpful and friendly, really great beakfast
Noice level due to a wedding party on a Saturday night. Had to complain to staff.
Location SPA, Exercise Room Staff very helpful Breakfast above average
One of the front desk staff, Danijar, speaks very good English. He was extremely kind and helpful and went out of his way to help us touring the city Almaty. He realized that we do not speak Russian, therefore, he took time to write down our destinations in Russian, so that we can give it to the local taxi drivers, thus allowing us to communicate with our taxi drivers. Thanks to Danijar, we had a great time at Almaty. Good breakfast, nice and clean hotel - comfortable beds. The best part is that this is a business hotel, without the hoard of bus load tourist. Danijar, thank you very much for your great service.
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