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057 Phothisarath Road, 06000 Luang Prabang, Laos – Show map
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215 properties in Luang Prabang
Including hotels, apartments, villas and more.
31 verified reviews
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Outdoor Pool, Outdoor Pool (all year), Grounds
Golf Course (within 2 miles), Sauna, Spa, Massage, Bikes Available (free), Library
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu
WiFi is available in public areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Non-smoking Rooms, Air Conditioning
2:00 PM - 6:30 PM
6:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 8 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 31 reviews
Value for money
Show reviews from:
Burasari Heritage is a 1-minute walk from Old Town. It offers stylish accommodation with free Wi-Fi. Staff at the 24-hour front desk can assist guests with laundry and luggage storage.
Score from 30 reviews Very good
Located along Mekong River, The Belle Rive features comfortable rooms with air conditioning. It boasts a 24-hour front desk and free Wi-Fi, which is available in the public areas.
Score from 84 reviews Excellent
Le Sen Boutique Hotel is a 5-minute walk to Wat Manorom. It offers modern air-conditioned rooms with a balcony and free Wi-Fi.
Score from 69 reviews Wonderful
The former residence of a prince, Maison Souvannaphoum Hotel is a colonial-style mansion featuring both Laotian and French design elements.
Score from 60 reviews Wonderful
WARNING: Do not pre pay this hotel, it is in decline. Our stay at Satri House was most disappointing and we left early. Our first night was unfortunately disturbed by noisy guests in the next door room (the hotel receives Chinese tour groups) so we were particularly ill prepared for the second night when we had to move rooms in the middle of the night. Many of the condensing units for the hotel’s air conditioning are situated above the second floor bedrooms on the roof, so when certain units are running bedrooms will experience uncomfortable and disturbing vibrations. A noisy air con can be overcome to some degree by wearing ear plugs, but vibration noise cannot be eliminated. So on our second night, when some other guests went to bed and turned on their air con unit, we were woken to the awful noise of their condensing unit kicking into life above our bedroom. The night staff looked around to find another room, but since this was a general problem in the hotel only one available room could be found. Unfortunately it was not big enough to properly accommodate an extra bed for our son. The following day a search was made for another room, and were offered a choice of their best rooms, but sadly as much as we liked the décor, the top suite room also suffered vibration noise and the room below smelled strongly of damp. Since no ‘quiet’ room could be offered we had to find an alternative hotel, which was a shame as we had only a few days in which to enjoy Luang Prabang. We sought out a comparable hotel and moved to the Luang Say Residence, which was lovely and can certainly be recommended. It was clean and fresh, lots of staff and an incredibly beautiful clear pool. The hotel has been attractively laid out but it seems to be in decline.
The entire ambiance is reminiscent of the gentility of old Laos. It's still alive and well at Satri House. Food was outstanding. Massages sublime. The staff provided us a home away from home. We will definitely return!
The food at the restaurant was not tasty and much too expensive (mainly dinner). The service at the restaurant was slow and partial. The air-condition in our room was old and functioned poorly.
What did we like? The handsome room with four working french doors, two on each side. The four-poster bed with mosquito netting of natural, organic materials, and clearly handmade. A really good Asian art collection. Two green tiled pools large enough for lap swimming, but the water is bracing. A sun hat on each lounge chair. Service very unobtrusive. The hotel suggested an inexpensive tuk-tuk for the short ride to the airport. The air of quiet discretion and restraint, impossible to find in the US for any money. Our next hotel was a typical 5 star and after Satri House it seemed totally lacking in style and taste, in fact, a little gross.
Breakfast choices were limited and brought to the table, rather than casual grazing for a bit of this and that. But french baked goods were first rate so a minor compliant. The open dining room could be chilly. The toilet room had its own little sink but no place for a towel.
The service was very poor. There was no eating in the room, restaurant, spa while it can be cold at that time of the year (December/ January) which is a disgrace for an hotel of this category and this price. The senior staff was unable to attend our request and no discount or gesture of good will was offered on our departure. Overall a very bad experience.
The hotel has been beautifully restored and enlarged. The bed was the best one we had in Asia. The bathroom and bath in particular was very nice. The breakfast was nice and a welcome change from buffets. Henry (or Henri?) was excellent at sorting out our dinner reservations and a problem we had on checkout.
The room smelt bad and while they responded, the corrective actions were a little hard on the lungs (burning fragrant oils). The staff, while trying hard, is poorly trained; they need to be more attentive and they need to speak better English (I only say this based on the price which is a luxury price). It's not a great location. If I went again a would stay further in the action, but I appreciate some people like a quieter more out of town location. Better value for money could have been had.
We stayed in 2 hotels in Luang Prabang and the other one (Souvannaphoum) was much better compared to this one. Some examples: - I expect from a hotel with this price that emails will be answered, but they were not - Staff was not good at speaking English - Hotel couldn't provide breakfast when I had to take an early flight - Internet (in the room) was not working all the time - Phone in the room was not working - It took more than 1 hour to finish the bill, and after that I discovered that the amount was wrong.
Satri House is a marvellous place in a central but quiet area of Luang Prabang. Very friendly staff, beautiful and very tasteful decoration which perfectly matches the Asian with French style. We loved the French breakfast with homemade local jams.
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