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Newest reviews for Edde Sands Hotel & Wellness Resort - él’Hôtel

  • Rony
      Saudi Arabia
    August 24, 2014

    Great beach resort. Excellent staff. Comfy rooms. Value for money I'd you are targeting edde sands beach.

    Don't expect fancy facilities as this is just a beach resort. One thing I mainly didn't like was the sound proofing. Music from the neighbouring edde sands beach party could easily keep you awake.

    8.3

  • Tony
      Kuwait
    August 12, 2014

    The hotel is located on a walking distance from their beach facility, have a shutter transportation back and fourth, the beach is so clean and layout is well equipped with comfortable seats, breakfast is served on the beach side with wide variety, staff are so friendly.

    The hotel room was so small, quality of furnitures are not up to the standard, toilet had a bad ventilation and smelly, AC split unit (cooling distribution was not moderate), the quilt is too heavy and bed mattress cover has plastic material in it which made us sweat all night, didn't sleep properly at all.

    7.5

  • Francois
      United Kingdom
    July 17, 2014

    Breakfast

    Not organised Unskilled staff

    3.3

  • Asadour
      Lebanon
    July 17, 2014

    Enjoyed our stay there. Friendly staff. Rooms are neat. Only downside is the location. As its far from the resort. However, shuttle service is available day time.

    6.7

  • Bashar
      United Arab Emirates
    July 1, 2014

    Hotel staff were very friendly and happy to assist with any request

    Overpriced and not a 5 star. Rooms are not part of the main hotel and room is barely big enough to open the suitcase. Air conditioning is a noisy split unit and tv decoder doesn't give access to many Chanel's. Sheets and towels are old and main hotel pool has terrible service with 2 staff serving 3 pools.

    4.2

  • Assaad
      United Arab Emirates
    June 19, 2014

    The view is amazing, the reception staff were cooperative. Clean and hygiene place.

    Expensive for a three star hotel, placed outside the resort and staff at the resort should be trained to meet the level of service expected by clients of the hotel.

    7.1

  • Anonymous
      Lebanon
    June 15, 2014

    Perfect resort, next to Byblos old city, nice beach and pools, good restorants

    The hotel is separate from the beach and pools , you need shuttle or car

    9.6

  • Karim
      Saudi Arabia
    May 13, 2014

    The View The Service The staff The Food

    10

  • Mohamad
      Lebanon
    April 29, 2014

    very clean and tidy, friendlt staff and very nice sea view

    check in is late

    9.6

  • Anonymous
      France
    September 29, 2013

    very nice to brekfeast at the beach

    at the beach, we have seen only one swimming pool : there is no map in the resort. staff checked our bag but they didn't introduce us the resort ...

    7.1

  • Anna
      United Kingdom
    September 6, 2013

    The hotel is basic. It is clean and good if you want to hang out at the resort. The staff were friendly and we had no problems with our stay.

    The room was very small, not much room to move around.

    5.8

  • Mireille
      Lebanon
    September 5, 2013

    Staff Beach beds Fish restaurants

    Tv channels

    9.6

  • Anonymous
      United Arab Emirates
    August 28, 2013

    The cleanliness in the room

    The lack of clarity regarding the hotel location outside the resort. The smoking smell in my room in the middle of the night. The smell of the towels (Kind of like an old smoke smell on them).

    4.6

  • Mohamad
      Lebanon
    August 15, 2013

    staff

    nothing

    10

  • Jodie
      United Kingdom
    July 31, 2013

    This place is all about the resort and the resort is done well. It's a special place, great to hang out during the day on the beach or by the pools. The shuttle is always readily available to take you between the ehotel and the resort and its just around the corner. The restaurants are nice and a great environment to watch the sun go down over the beach in the evening. We stayed two nights, specifically for a wedding and the venue was fantastic, the food delicious and the service at the wedding perfect. There are also many events that take place at the resort such as beach parties which are great if you're there to relax but still want entertainment. Free wifi always a bonus in Lebanon and right beside the beautiful Byblos!

    You are definitely paying for the resort because the standard room is small with barely enough room to move. The service is well below average in the hotel. We were given the key to our room and it had somebody else's bags in it. Simple requests failed, such as "do you have any change?" (no) "can we have an iron?" (ironing board broken) and in general the staff came across as very pretentious. There were many "extras" in the resort E.G. sun loungers/VIP areas which you would have to pay more money for that made it feel more like a european easy jet flight rather than a classy hotel/resort.

    6.7

  • Crystal
      Lebanon
    July 15, 2013

    The white sheets The cleanliness

    The location is not prestigious on the contrary to Edde Sands beach, Spa... The bathtub window was broken so water was going on the floor

    7.1

  • Claudine
      Lebanon
    July 9, 2013

    The staff was very friendly and professional. We appreciated the way they welcomed us. Shuttle services from beach to hotel and back at any time. Comfortable rooms. Perfect breakfast setting by the sea... Excellent spa experience.

    8.3

  • Rose
      Canada
    July 2, 2013

    Excellent service and beautiful resort .

    9.2

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