InterContinental Phoenicia Beirut    

Excelente hotel

spacious, well-appointed rooms with nice amenities

taxi rates were not made clear by bellman/staff; good to know before you get into a taxi as they are quite expensive and have no meters breakfast very expensive, need more than one option, or the ability to order ala carte

every thing ....they were just fabulous

Almost everything

Couldn't find enought power outlets to plug my laptop, mobile, Ipad etc

- The warm welcome - The amazing staff - The location - The room comfort - The available facilities - Room service - Restaurants - Simply everything about the hotel was extremely amazing.

- Absolutely nothing

Good facilities

Very expensive in general and was charged USD more at check out due to exchange rate change from initial booking

Amaazing hotel

All the hotel outstanding facilities are wonderful.

Every thing was perfect

The Staff, business centre, wifi facility,breakfast.

could be cleaner. and noisy families should be put next to each other.

The restaurant food & service were excellent. Even room service food was of good quality. Internet wifi was available throughout the hotel, free of charge. This was exceptionally conveninent unlike other hotels that create unnecessary proedures and fees. The bell man welcomes me with my name every time i walk in despite the size of the hotel. The hotel had availability hence gave me a complimentary upgrade. The hotel staff are all very serious about guest service and satisfaction. This was the best hotel i have stayed in the world.

I loved the service and the quality of food

Ground Staff Unprofessional and disrespectful towards my wife and after numerous requests that the car be under my room i was still charged.

By far, one of the best hotels in the city of Beirut.

Nothing.

Secured and location

Valet parking

Friendliness

Nothing. All great.

Service Breakfast Luxury Friendliness

Nothing

The breakfast is well done

Too much expensive and it's almost 10 times of the actual prices of any thing you buy inside the hotel house keeping isn't qualified and you have to call many times to get your request

I just find it friendly and very comfortable.

The a/c in my room was not working well at all.

it is just perfect.

Location

Price

location, atmosphere, spa

Excelent location Great staff Great room

Booked via Expedia and got an off peak rate, good value for money for a 5* hotel. Friendly staff. Very comfortable, good sized beds in twin room, bathroom was great, loved the L'Occitane en Provence products and powerful shower.

If you want to book a treatment at the spa, best to do so in advance as everything was booked up. Location is good, Down Town, Sky Bar and Bice are not far away, however, Beirut taxi's are expensive, something to bear in mind if you are visiting on a budget.

This hotel is just elegant, luxurious, old world charm with modern day amenities and everything you could ask for in a 5 Star Hotel. The staff are professional, the service is second to none. This is our second stay in three months in this hotel as it is close to Downtown, the St George Seaside Pool, Zaitouna Bay, and 10 mins from the Airport. It provides easy access to the beach resorts in the south of lebanon. The Eau De Vie bar on the roof top provides uninterrupted views of the bar and beirut city.

A little disappointed that every time we book with Booking.com we get allocated the new tower which faces the derelict buildings to the west, rather than the original tower which faces the city or the beach or even the pool. Our friends and family used the hotel's website, for the same price, they were upgraded and received rooms with great views. The rooms in the original tower are the Odd numbered rooms, and are much larger than the Even numbered rooms in the new tower. So definitely worth asking for next time.