Plaza Hotel  

This was the second time we stay at the hotel and the cleanliness and quality of the staff for a great price got us back. We will continue to use this hotel if and when we visit Beirut in the future.

The hotel was totally renovated and the rooms are now refurbished which makes it more comfortable and nice to stay at. As usual the staff were great, very friendly and hospitable and would do their best to assist guests. The location of the hotel is superb, it is nearby the shopping area and all the major leisure and entertainment places and the good restaurants.

The position of Plaza Hotel is perfect because is in the middle of everything we needed.Restaurants, cafes,shops,bars,are just around. We didn't have breakfast at the hotel so I don't have comments for that.But we had great coffee and snacks at Lina's cafe which is next to the hotels lobby and is open until late at night.The hotel is clean,and the beds were big and comfortable.Outsite the hotel is very easy to get a taxi any time of day and night.The staff was very helpfull and gave us good advises about the local money, best places to visit,and help in all ways to make our stay easier.If we travel to Lebanon definetly we will choose Plaza Hotel again.We had a great time there and we really enjoyed our stay in this hotel.

The Plaza is actualy as they say "Home away from Home". It has all what you need to have a great time in Lebanon.

All was great

Best Location, relatively cheap

Staff weren't as friendly as i expected.

Good location, clean and spacious rooms with balcony.

Their page says they offer free internet in the lobby and reception which wasn't true. They gave me hourly codes for the internet at the lobby so it was fine but the very last day I found out that they were charging me 3 euros for every hour of internet used. I had to fight not to pay that since their page clearly says the they have free interney.

Location

Furniture is very old, bathromms were terrible.

Honestly, I loved everything about the hotel, the staff were very friendly, helpful in all ways and nice.. I went with my mom, my friend and her mom and we all felt the same.. We booked two Standard rooms, yet when we arrived they upgraded one room without an extra charge, so that we'd be in two door to door rooms.. The location is perfect, it's in the heart of Hamra shopping area and about ten minutes walk from the sea, everything is accessible with a 'service' taxi that you can take from the street "reasonable price, starting fare is 2000 lbp which is around a dollar and a half" or let the hotel provide you with a transportation "it's more expensive ".. In the hotel they have a prochure with trips you can take to explore the beauty of Lebanon ... Unfortunately I caught a flu and had to stay a whole day in my room, missing out the magnificent arz trip, yet, everyone of the staff were very caring and kept on asking about how I was and even brought me Orange juice.. We had a lovely stay over, and definitely we'll come back.. Special thank you to mr. Bilal, Mohammed, Abd elHalim and Fareed.

Hotel location, staff, cleanliness, services and comfort were perfect; they even upgraded me to a Junior Suite without additional money. The staff is so friendly and so helpful; they even allowed me to check out later than 12 without any extra charges.

No free Wi-Fi in Rooms; only the first hour is free and after that they charge you. You have to request a user name and a password each time you want to access the internet; it was so difficult and bothering.

The rooms are nice and clean with convient central location in Beirut.

The breakfast is poor with very limited choices and the food is not very fresh.. There is no hot water in the showers and my kids couldnt shower for the 2 nights we stayed in the hotel.

Location is good, staff is very nice n helpfull

Breakfast buffet in rest. Repeats the food everyday same....should be some changes everyday

Very welcoming and friendly staff. Comfortable and clean rooms.

The staff was excellent: kind, helpful, always a smile. They upgraded me to a suite, which was nice as well. The bed was really comfortable. The location is good. the hotel is attractive.

The airport shuttle arranged through the hotel was very expensive - $35. I spoke to someone who had arranged through a tax company, and he paid $20. Also. they advertise a good internet connection, but it is very poor: non-existant in my room, barely connected in the lobby. They were good enough to reimburse me. The bathroom smelled like mildew when I checked in and some of the surfaces were dirty, both in the bathroom and in the rest of the suite. Housekeeping took care of that the next day, more or less. Given these issues, I would not claim a four star status. .