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Portaluna Hotel & Resort
Coastal Road, 1200 Jounieh – Show map
Get instant confirmation with FREE cancellation on most rooms!
The most recent booking for this property was made on Aug 27 at 5:44 AM from Lebanon.
6 Reasons to Choose Portaluna Hotel & Resort
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37 properties in Jounieh
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72 verified reviews
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Portaluna Hotel & Resort's staff speak: French, English, Arabic
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Terrace, Sun Deck
Fishing, Ping-Pong, Fitness Center, Massage, Hot Tub, Library, Playground, Karaoke
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar
Free! WiFi is available in the hotel rooms and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Airport Shuttle, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, Hypoallergenic room available, Designated Smoking Area
French, English, Arabic
2:00 PM - 12:00 AM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge in a crib.
Free! One child under 6 years stays free of charge when using existing beds.
One older child or adult is charged USD 33 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Portaluna Hotel & Resort accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Some nationalities can get an entry permit stamped in their passport upon arrival at the airport. Please check your visa requirements before traveling.
Please note that the spa is undergoing renovations and is temporarily closed.
Please note that the swimming pool and beach are not part of the hotel itself, but are freely accessible and 650 ft away.
Based on 72 reviews
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The hotel is very clean and very nice on the outside and also on the inside. The bedroom we had had an incredible view of the sea. The housekeeping lady was polite and did the work very well (Marta). The beds were very comfortable and the room itself was honestly quite nice. The hotel is in a great location. At walking distance from the "telepherique", in front of the sea and close to the highway. The front desk was always very keen to bring us wifi codes or help us out.
The hotel pretended their pool was accessible before they charged us only to tell us that it was still closed the next day. They also pretended they would give us access to another pool without ever making it actually happen. The traditional food they advertise was not available when we went to the restaurant (even though it was only 7pm). In stead we were sent outside of the hotel. Finally the shower head was broken and could not be moved without coming apart... We are not picky generally, but the customer service is not really there, and for these reasons the hotel does not deserve 5 stars (and the cost of 5 stars...).
Excellent location for Harissa, Jeita and Teleferique. Unobstructed seaview from hotel room. Staff very helpful and accommodating.
Breakfast selection could be improved. Even though this is rated as a 5* hotel, this cannot be compared to any of the major 5* hotel chains worldwide
We liked the location. Staff interaction was very brief, but friendly and professional. Nice sea view Free wifi
Space beneath the bed was very dusty and dirty. For premium superior 5 star rating, the room was overly overrated. Room was a 3 star grade based on our extensive travel and hotel experience.
I just love the location and the customer service is just amazing they are very nice and very kind highly recommended
break fast very good ,staf of reception are friendly,good hotel for comfort
i dont liked the breakfast.
Amazing view and amazing staff,everything was perfect. Room was big,tidy and clean, facilities are good (pool,gym,...) and everything was in good condition, i would like to thank the hotel management and staff for everything. I suggest this hotel to everybody
Sea view and room comfort
No swimming pool, no gym, staff barging in to the room without knocking first,
The reception and management were very friendly and helpful. We were immediately upgraded to a suite, for no added cost, once we complained that the room we were placed in was exposing us to a lot of noise. The breakfast hours are very convenient and the location of the hotel is great!
I didn't like the fact that in our first night, being put on the first floor right above the reception, it was quite noisy and we were unable to sleep.
the staff is very nice and friendly and very helpful
Great sea view , Rich breakfast with variety of food ,quiet and clean hotel
Big difference in price (20 $) between my room and my friend room with same size and services just one floor above ?? i think that was because i book through the net but they book directly
Staff very helpful Room overlooking the sea
Beds are really comfortable! Amazing view from bedroom!
Excellent location and perfect view of the sea and the mountain of the room I had. Room large in size and clean with clean bedding. Toilets/bath and toilet's accessories good and generous
Breakfast is good and "" cost effective for the price but it can be slightly better
Service at restaurant too long... Limited choice of food
Location, view, and the value for money
Cleaning could improve, breakfast and facilities
It was excellent hotel for relaxing and vacation it was clean and tidy the staff were very helpful and supported
The staff very good and helpful.
The staff and facilities were very good and most appreciated.
Seaside and good locatio
Courtesy of the staff
For a five star hotel same "spa" facilities are expected, also bar & restaurant need an upgrade
I like their break fast, Ibrahim was nice in reception,Joe in resturant
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