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Resort highlights

Free parking

Activities:

Fishing Ping-Pong Fitness Center
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Newest reviews for Portaluna Hotel & Resort

  • Chadi
      France
    August 3, 2014

    The hotel is very clean and very nice on the outside and also on the inside. The bedroom we had had an incredible view of the sea. The housekeeping lady was polite and did the work very well (Marta). The beds were very comfortable and the room itself was honestly quite nice. The hotel is in a great location. At walking distance from the "telepherique", in front of the sea and close to the highway. The front desk was always very keen to bring us wifi codes or help us out.

    The hotel pretended their pool was accessible before they charged us only to tell us that it was still closed the next day. They also pretended they would give us access to another pool without ever making it actually happen. The traditional food they advertise was not available when we went to the restaurant (even though it was only 7pm). In stead we were sent outside of the hotel. Finally the shower head was broken and could not be moved without coming apart... We are not picky generally, but the customer service is not really there, and for these reasons the hotel does not deserve 5 stars (and the cost of 5 stars...).

    6.3

  • Anonymous
      United Arab Emirates
    August 3, 2014

    Excellent location for Harissa, Jeita and Teleferique. Unobstructed seaview from hotel room. Staff very helpful and accommodating.

    Breakfast selection could be improved. Even though this is rated as a 5* hotel, this cannot be compared to any of the major 5* hotel chains worldwide

    8.8

  • Anonymous
      United Arab Emirates
    July 20, 2014

    We liked the location. Staff interaction was very brief, but friendly and professional. Nice sea view Free wifi

    Space beneath the bed was very dusty and dirty. For premium superior 5 star rating, the room was overly overrated. Room was a 3 star grade based on our extensive travel and hotel experience.

    8.3

  • Mohammad
      United States of America
    June 24, 2014

    I just love the location and the customer service is just amazing they are very nice and very kind highly recommended

    10

  • Yousef
      Qatar
    June 10, 2014

    location only

    everything else

    3.8

  • Tahseen
      Iraq
    June 7, 2014

    break fast very good ,staf of reception are friendly,good hotel for comfort

    9.6

  • Nazhad
      Iraq
    June 2, 2014

    i dont liked the breakfast.

    7.1

  • Tebin
      Iraq
    May 29, 2014

    every thing

    10

  • Mohammed
      Iraq
    May 25, 2014

    Amazing view and amazing staff,everything was perfect. Room was big,tidy and clean, facilities are good (pool,gym,...) and everything was in good condition, i would like to thank the hotel management and staff for everything. I suggest this hotel to everybody

    Noothing

    10

  • Georges
      United Kingdom
    May 12, 2014

    Sea view and room comfort

    No swimming pool, no gym, staff barging in to the room without knocking first,

    5.4

  • Wifag
      Sudan
    May 11, 2014

    The reception and management were very friendly and helpful. We were immediately upgraded to a suite, for no added cost, once we complained that the room we were placed in was exposing us to a lot of noise. The breakfast hours are very convenient and the location of the hotel is great!

    I didn't like the fact that in our first night, being put on the first floor right above the reception, it was quite noisy and we were unable to sleep.

    8.8

  • Anonymous
      Saudi Arabia
    May 6, 2014

    Everything perfect

    9.6

  • Peshraw
      Iraq
    May 4, 2014

    the staff is very nice and friendly and very helpful

    9.6

  • Amer
      Iraq
    April 20, 2014

    Great sea view , Rich breakfast with variety of food ,quiet and clean hotel

    Big difference in price (20 $) between my room and my friend room with same size and services just one floor above ?? i think that was because i book through the net but they book directly

    6.3

  • Saif
      Jordan
    March 18, 2014

    Staff very helpful Room overlooking the sea

    9.2

  • Anonymous
      Lebanon
    March 3, 2014

    Beds are really comfortable! Amazing view from bedroom!

    7.5

  • Ziad
      United Kingdom
    March 2, 2014

    Excellent location and perfect view of the sea and the mountain of the room I had. Room large in size and clean with clean bedding. Toilets/bath and toilet's accessories good and generous

    Breakfast is good and "" cost effective for the price but it can be slightly better

    10

  • Gregory
      Saudi Arabia
    February 19, 2014

    Service at restaurant too long... Limited choice of food

    7.5

  • Yousef
      United Kingdom
    February 13, 2014

    Location, view, and the value for money

    Cleaning could improve, breakfast and facilities

    6.3

  • Essam
      Saudi Arabia
    February 12, 2014

    It was excellent hotel for relaxing and vacation it was clean and tidy the staff were very helpful and supported

    10

  • Taher
      Libya
    February 3, 2014

    The staff very good and helpful.

    8.3

  • David
      Iraq
    January 16, 2014

    The staff and facilities were very good and most appreciated.

    8.8

  • Ghalib
      Jordan
    December 29, 2013

    Seaside and good locatio

    7.9

  • Paolo
      Italy
    December 14, 2013

    Courtesy of the staff

    For a five star hotel same "spa" facilities are expected, also bar & restaurant need an upgrade

    7.5

  • Tahseen
      Iraq
    December 10, 2013

    I like their break fast, Ibrahim was nice in reception,Joe in resturant

    7.1

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