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Newest reviews for Rest House

  • Hassane
      Lebanon
    August 10, 2014

    the only staff I found deserve to be at the hotel was a valley parking who really was acting in a welcoming attitude and active doing his job. He found for me an adaptor for the laptop. He even did an initiative to clean my room when I found out it wasn't.

    Dear customer service, My last stay at rest house resort was a disaster. -Room was not clean specially the toilet - the WiFi barely connect to the room - I extended on night , went out came at night the room was not cleaned although I informed the receptionist on my out to do so. - food quality is zero - the receptionist is not polite. Today at 1:15pm I called the reception asking if I can extend on more night, she said let me check and I call back, I told her meanwhile I will take my shower and pack my luggage in case no vacancy. Suddenly after 15 minutes another receptionist called me in an impolite manner saying why I am still at the room. So I packed and went down to the reception and made a big scandal seen. The receptionist kept on his impolite attitude. So paid and sweared at them and left very disappointed. Note that they considered the second nite not thru booking. This resort must be removed from any listing. The breakfast is poor and not presentable. I am trying to contact the owners of this resort to see why they employ impolite resources.

    4.2

  • Anonymous
      Lebanon
    July 29, 2014

    everything coming back on wednesday

    nothing

    9.6

  • Georges
      Lebanon
    July 22, 2014

    It is too expensive for the service quality and rooms comfort

    4.6

  • Peter
      Lebanon
    July 22, 2014

    beach was beautiful, hotel was okay, rooms were kind of old fashionedm definetly needs some renovations. Most importantly is that you pay 200$ for a room you can get in Mykonos in a 4 star hotel

    7.5

  • Hashem
      Lebanon
    July 18, 2014

    Everything was amazing espacially riyad he is so kind

    10

  • Dr.
      Norway
    June 26, 2014

    Close to the (private) beach.

    We were supposed a check in at 2pm, but our room was not ready before 3.15pm after a lot of pressure from my side. The room was supposed to be "a 400$ suite" but was a very old, worn-out apartment with 2 bedrooms. The painting falling from the ceiling, the kitchen rusty and not working, the safe not working, the automatic doorlock not working (be careful here!). The overall impression is an old hotel, badly maintained and dirty. Definitively very poor value for money spent. We pointed out the above mentioned facts, but got no excuses, discounts or what so ever. The bar on the beach only serves beers, and not what is on the menu posted by the sunbeds. Lebanon has so many beautiful hotels with very good value for money, and this is definitively not one of them.

    4.2

  • Adi
      United Arab Emirates
    June 5, 2014

    Helpful and friendly room service staff. Beautiful location. Spacious rooms

    The room door could not be opened properly. Iron that was provided to the room was not working. Breakfasts in the restaurants were not ready at 9am

    5.4

  • Jacques
      Lebanon
    May 27, 2014

    Its my 2nd time in this facility. I love the place

    7.9

  • Sara
      Lebanon
    May 14, 2014

    Nice welcome from the reception staff. Room was ready and clean (although a strong smell of Dettol). Enjoyed the food in the restaurant. Great breakfast choice. I will definitely be going back!

    Perhaps I could have been told that it was best to book for an evening meal in the restaurant rather than just turn up. It would have been nice to have more than just Nescafe regular coffee available at breakfast (Nescafe Gold, or Arabic coffee for example). The young woman running the checkout desk was blunt to the point of rudeness. She was sarcastic to the other young woman working with her in front of us. She didn't smile and we stood there waiting for her to tell us everything was OK to leave. In the end, I had to ask her and, without even looking up, she said,"Yes." Really though, apart from her, all the other people working there were very welcoming.

    7.1

  • Raymond
      United Kingdom
    May 10, 2014

    Good loaction

    Lack of flexibility about dates of opening the beach for guests.

    7.5

  • Beverley
      Lebanon
    April 24, 2014

    Playground, clean shore/ sea, nice grass and flowers, great parking

    Balcony doors cannot lock from outside, breakfast buffet- no signs to tell guests that foule, eggs, juice, etc are avail upon request only, staff did not offer, room safe should be bolted to closet not removable, I put clothes out all nite to dry on patio and woke up to find the sprinklers made all our clothes wet!! We needed to use those clothes that morning

    8.3

  • Anonymous
      Italy
    January 4, 2014

    The room has access to a veranda from which it is possible to pass to the beach. Due to season (we were there for new year's night) it was calm.

    Althought the accomodation has a good standard compared to the location, the complex is a bit "cold" and unpersonal. The architecture always reminded me "soviet" style... The price paid (176 USD per night for a large room classified as junior suite) is eccessive considering what you get.

    5

  • Shadya
      Lebanon
    September 29, 2013

    Staff friendly and helpful, clean, welcoming environment (flexible on early check in and late check out when feasible). Nice beach and clean pool.

    The breakfast should b better especially when there is few guests at the resort.

    9.2

  • Anonymous
      Lebanon
    September 8, 2013

    Excellent location, very conviently designed hotel, the ground floor rooms have private entrance which allows you to go to the beach from your room this is a great advantage for us a family with little kids. The beach is great, nice and clean, kids really enjoyed it and so did we.

    the rooms need to be renovated

    8.8

  • Rana
      Lebanon
    August 18, 2013

    The sea and beach are very clean and relaxing. The area is very calm and the view from the balcony of each room is breathtaking. The resort is also close to many delicious restaurants and beautiful sites that you can explore while staying at the Rest House.

    The service was disappointing.. The beach towels were very old and smelled bad. The hotel towels were not available for hours. The shampoo is the worst I have ever used. The toilets must be renovated. On another hand, the resort needs to improve the cleanliness and the service of the restaurant were the breakfast was served.

    5.4

  • Chantal
      Lebanon
    July 30, 2013

    The calm The beach The privacy

    10

  • Robert
      Lebanon
    July 29, 2013

    Location , authenticity and hospitality

    Pool water purity

    7.9

  • Anonymous
      Lebanon
    July 20, 2013

    Nice accomodation and very friendly. We were upgraded to a junior suite. The best beautiful beach and sand in the Lebanon.

    10

  • Anonymous
      Lebanon
    July 10, 2013

    they have a nice beach access!

    - room so small, and the beds size as well - very old TV - Old AC noisy and water leackage. - stainless area in the bathroom all covered with limestone - double room but only 1 towel - i booked sea view i was given back view room - room service very slow - room service cuttleries dirty, 2 coffee cups with only 1 spoon, asked for ice bucket i received very small one rusty and not in good conditions, so i asked for another one i received the ice in a plastic bag!!!! and more .....

    3.3

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