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Castries P.O. Box 1892, St Lucia, Gros Islet, Saint Lucia – Show map
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49 properties in Gros Islet
Including hotels, apartments, villas and more.
52 verified reviews
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Bay Gardens Hotel's staff speaks: English
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Outdoor Pool (all year), Grounds
Ping-Pong, Game Room, Library
Food & Drink
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Concierge Service, Babysitting/Child Services, Laundry, Ironing Service, Meeting/Banquet Facilities, Business Center, Souvenir/Gift Shop
Safe, Non-smoking Rooms, Facilities for Disabled Guests, Air Conditioning
From 2:00 PM
11:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
One older child or adult is charged USD 46 per person per night when using existing beds.
One older child or adult is charged USD 46 per person per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of total guests in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 51 reviews
Value for money
Show reviews from:
Situated next to an unspoiled white-sand beach, this resort and diving center features a spa and 2 swimming pools.
Score from 78 reviews Good
Offering rooms with balcony views and free Wi-Fi, the Bay Gardens Inn near Rodney Bay in Saint Lucia offers an outdoor pool and beach shuttle.
Score from 42 reviews Very good
Overlooking Rodney Bay Marina, this colonial-style complex has an outdoor pool, a spa and yoga studio.
Score from 42 reviews Good
Offering a restaurant, Stephanie's Hotel is located in Gros Islet, just a 5-minute drive from Rondey Bay Beach. It features free WiFi and on-site BBQ facilities.
Score from 12 reviews Review score
The whole staff were so friendly and helpful
Like 2009, we stayed three weeks in Bay Gardens and had a fantastic time. The staff (all the staff) as always are kind and show a real commitment to help you. The location is great, just around the corner of the shopping mall and the restaurants. The hotel has great pools where you can relax for the day. We recommend the suite with kitchen if you stay a few weeks. (few minor points here though)
- It is not so nice to see that at 10PM all has to stop. (even at Karaoke night) No more fun, bar closes. We were told that this is to prevent "noise" as there are also business travelers staying in the hotel. I could imagine that the business travelers are moved away from the bar area so that, that at least would not be an issue. - We took a room with a full kitchen as I love to cook but it was was poorly equipped and the pans were too well used. Unfortunately, I could only find proper cookware around the corner which is too expensive to buy for just a few weeks stay. - No music at the bar area which is plain silly. Some tv is on but we had to switch to music each and every time. A bar should have music by default, TV on sports without sound and when there is a sports event the music can be turned off and volume of the tv can be turned on. - The shuttle to the resort and beach runs only once an hour at best, IF on time. This is not enough. We seem to recall that the shuttle ran once every 30 minutes in the past.
The hotel is located in the popular Rodney Bay Area close to shopping, bars and restaurants.
Not much of a view from my room and the ac unit was not working and extremely loud. Cable television not working either.
Staff acknowledged me by name. Always a friendly smile. Attentive to any requests. Location minutes from shops,banks,restaurants-shuttle to beach hourly or 10 min walk.
Not right on beach but shuttle was available.
Very friendly & helpful staff attendant
Asked for double beds but got a room with a single bed
Wifi was good Hotel's cocktail party Customer service
Breakfast 24 USD - very expensive
Nice room and swiming pool. Staff are friendly. Good breakfast - but expensive!
Expensive breakfast (US$ 24).
It is unprofessional to have a check-in time that the staff cannot meet and yet want to charge a late check out. I also did not expect to have to lug my own bags to the room behind the Reception.
The staff is professional & eager to make one's stay comfortable & memorable. Breakfast buffet is superb. I always have clear and sustained internet connectivity. I have stayed at Bay Gardens many, many times before since 1999. It has always been homely in terms of comfort and unique.
This time I came for my niece's wedding. I booked a suite online for my parents and requested it to be close to the lobby - my dad walks with a cane. For the first time in 15 years I was so disappointed. We were placed in a construction zone. I was appalled, especially because I wanted to treat my elderly parents. My dad had to take an extremely long walk from the lobby to his suite - please don't call it a suite until you upgrade the area and it is no longer a construction zone. Bay Gardens, since I have stayed with you since the Telecoms liberalization process - 1999 onwards (all our conferences were held at your facility during formation of ectel), I know you can do far better than that. Although this experience amounts to only 1% of my stay, it was just so untimely, especially for my parents. 1 % is too much. It does not change that Bay Gardens is one of the Best but maintain your standards always!!!!!
Reasonable hotel for the price. The room was basic. Staff friendly and good location made up for the pretty average amenities.
The location was perfect. Nightlife, restaurants, cafes were all within walking distance. The staff was very friendly and eager to accommodate your needs and requests.
The hotel is not right on the beach; you have to take a shuttle to the sister property to have direct access to the beach or you can walk (about 5 mins) from the hotel through the busy shopping district.
organizing tour - better communication at hotel about it.
The wifi was the most appreciated amenity.
Noise at the pool area coming from young children ..and jumping and splashing into the pool before 9 am . Also the 'privacy sign' was placedon the door but the cleaner still called to come in and service room and I was asleep
The option to use the facilities of the hotel, the inn and the resort for the price of one. The courtesy of the staff and the prime location of all the facilities.
One of the pools at the hotel was down, but that was not too bad as the one at the resort made up for that 10 fold and the towels in the room smelt a bit musty..
staff at the reception desk was very helpful
the hotel is pretty dated. i would not choose to stay in that area anymore, but in Soufriere
The friendly, professional staff, the food, the entertainment, the bus to the beach, the cleanliness and atmosphere.
Internet speed and bandwith too slow and narrow
Nice quiet hotel, lovely staff and unquestionably clean
Wi-Fi a bit erratic, and not enough shade (umbrellas) around the pool area
The staff are excellent.
Don't be confused about the location of this Hotel - it is not where Booking.com shows it (just by Reduit beach). Its 15 mins walk away on the main Castries Gros Islet highway.
Being offered a rum punch upon arrival was very nice. The staff at the check in desk were very nice.
The service in the restaurant was slow and the food was fair.
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