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Rodney Bay Village, 00124 Gros Islet, Saint Lucia – Show map
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Coco Palm's staff speaks: English
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Outdoor Pool (all year)
Golf Course (within 2 miles), Fitness Center, Spa, Massage
Food & Drink
Bar, Breakfast in the Room, Restaurant with Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free public parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Meeting/Banquet Facilities, Fax/Photocopying
From 2:00 PM
Until 12:00 PM
Children and Extra Beds
All children are welcome.
Up to two children under 12 years stay free of charge when using existing beds.
Any additional older children or adults are charged USD 35 per person per night when using existing beds.
One older child or adult is charged USD 35 per night in an extra bed.
One child under 2 years stays free of charge in a crib.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Rodney Bay is a great location The rooms are comfortable and beds are best I have slept in in a hotel No problem about moving room when asked Pidgeon beach up the road (if you have a car) is lovely and not so crowded, although beach less well maintained We booked Charlies Tours for a day out at the volcano, sulphur springs, snorkling etc and would highly recommend him and it was a great day out Good location to visit lots of places especially if you are in to hiking (I'm not!) Rooms kept clean and perfectly acceptable - not the best I've stayed in but certainly not the worst, and is value for money
Kreole room at the front was VERY noisy from the disco over the road and we had to ask to be moved Not a 5 minute walk to the beach, although not that far, but far enough in the heat, especially when one of you has had a hip and knee replacement!! Be aware that some of the trips are very highly priced, so shop about - we booked with a local guy and he was great - the woman at the hotel is lovely but not your only option. Local beach is very crowded and constantly pestered by locals It felt like we had been dumped in the Kreole bit, which appears to be an older side of the hotel - the other side looked nicer, although didn't get a chance to see the rooms.
We stayed in the Kreole rooms, and based on reviews I anticipated it would be noisy, but surprisingly it wasn't. You could barely hear the music playing in the background. We were on the top floor, so possibly that was a factor. The rooms were beautiful & clean. Very well kept. Our housekeeper Rufina was very pleasant, and caught on very quickly as to how we liked things kept based on our patterns. I appreciated not having to give her directive. She knew exactly what to do. The buffet breakfast...exceptional!!!!!!!!! So happy we included it in our package. It was worth it! I looked forward to waking up in the mornings :) Unfortunately, we never had lunch or dinner at the hotel, but the food in the area was absolutely great. Sooo many choices nearby. Food was literally a minute away. In regards to price of food outside the hotel here's what we realized...if you exit the Kreole building at the back....businesses to your left sell the cheap food. If you're on a tight budget turn left! Businesses to the right have the more expensive food. They're all tasty but we knew what direction to turn based on how much money we wanted to spend. Taking a bus to Castries, extremely easy. You walk to the bus stop by Rodney Bay Mall 3- 5 mins walk to your right from the hotel. You cross over a little bridge and stand across the road in the bus stop. Quite simple. Overall great stay, everything so close by. Will definitely visit again. Hopefully sooner rather than later! :)
We made taxi arrangements in advance with the hotel. Had a confirming email to be picked up and dropped back to the ferry terminal. When we arrived, there was no taxi waiting for us. We had to find one on our one, this was a terrible start to the trip. I also wasn't happy when I then went to confirm my taxi to return the day before we left, and there was no booking. I was really disappointed. This needs to be better managed. If you're having the hotel organize your transportation, stay on top of it!
Carmen the housekeeper was excellent, always courteous and smiling. Two choices of restaurant on site with good food and varied menu.
Buffet breakfast was same choices everyday and not a lot of choices for vegetarian? Entertainment finished early 10pm.
The staff was every nice and the surroundings are beautiful.
Breakfast menu was basically the same with the exception of other stew tuna, salt fish or cornbeef. I had to change my room twice before the safe not working and ants.
The usual hospitality of the staff. The location. The bed.
1. Breakfast fresh fruits are not as they used to be. 2. Everything is "quoted" in USD but at the end of the stay they charged on credit card an amount in XCD using the official exchange rate. The problem is that the credit cards do not exchange at that rate so you end up paying and extra 3% almost without knowing it. PS: A few hotels have USD accounts to charge you in USD. Coco is one of them. Why playing this with the customer?
Location was really close to the beach. A lovely lady who organised day trips, not pushy but very informative and helpful. Also close to a Mall and supermarket. Biggest positive of this place really was the staff who were great!!
Our shower was cold, and there were ants in the bathroom plus it was noisy But we were down next to Creole and I'm sure the rest of the rooms in the main building were nicer!
The staff were great. The breakfast was great. We had a great time
We stayed in the Creole section of the hotel, across the street from a terribly noisy nightclub. The bass amplifier must have been turned up to max output until 2:00AM.
Right in the heart of Rodney Bay - not far from the beach and close by the shopping centre. Also directly opposite an AMAZING cocktail bar!
Wifi was flaky
I got upgraded to a suite, which was very comfortable. The staff was friendly and very helpful and the atmosphere was peaceful and relaxing.
The water took far too long to heat up in the shower.
Room was comfortable Pool area lovely Breakfast facility very good
Little or no hot water for shower