We made taxi arrangements in advance with the hotel. Had a confirming email to be picked up and dropped back to the ferry terminal. When we arrived, there was no taxi waiting for us. We had to find one on our one, this was a terrible start to the trip.
I also wasn't happy when I then went to confirm my taxi to return the day before we left, and there was no booking. I was really disappointed. This needs to be better managed. If you're having the hotel organize your transportation, stay on top of it!
We stayed in the Kreole rooms, and based on reviews I anticipated it would be noisy, but surprisingly it wasn't. You could barely hear the music playing in the background. We were on the top floor, so possibly that was a factor.
The rooms were beautiful & clean. Very well kept. Our housekeeper Rufina was very pleasant, and caught on very quickly as to how we liked things kept based on our patterns. I appreciated not having to give her directive. She knew exactly what to do.
The buffet breakfast...exceptional!!!!!!!!! So happy we included it in our package. It was worth it! I looked forward to waking up in the mornings :)
Unfortunately, we never had lunch or dinner at the hotel, but the food in the area was absolutely great. Sooo many choices nearby. Food was literally a minute away. In regards to price of food outside the hotel here's what we realized...if you exit the Kreole building at the back....businesses to your left sell the cheap food. If you're on a tight budget turn left! Businesses to the right have the more expensive food. They're all tasty but we knew what direction to turn based on how much money we wanted to spend.
Taking a bus to Castries, extremely easy. You walk to the bus stop by Rodney Bay Mall 3- 5 mins walk to your right from the hotel. You cross over a little bridge and stand across the road in the bus stop. Quite simple.
Overall great stay, everything so close by. Will definitely visit again. Hopefully sooner rather than later! :)