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The Downtown Hotel
Bridge Street, Soufrière – Show map
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14 properties in Soufrière
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28 verified reviews
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The Downtown Hotel's staff speak: English
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Bicycle Rental, Karaoke
Free! WiFi is available in the hotel rooms and is free of charge.
Free! Free public parking is available on site (reservation is not needed).
Room Service, Airport Shuttle, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Tour Desk, Baggage Storage, ATM on site, Babysitting/Child Services, Laundry, Ironing Service, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Safe, Shops (on site), Non-smoking Rooms, Elevator, Air Conditioning
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 11 years stays free of charge when using existing beds.
Any additional older children or adults are charged USD 20 per person per night for extra beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
The Downtown Hotel accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Based on 28 reviews
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Simply not worth the money.
Front desk staff were very helpful in particular Janita. Good value for money and an excellent location.
Loss of water pressure on final days stay.
The balcony with view of harbour, sea, sunset and the petite piton. The central location in town allowing easy access to buses, beaches, shops and restaurants
Being above a shopping mall may give some people a sense of insecurity, but the hotel staff are present during the day, a security guard during the evening and all the doors in or out of the whole building are firmly locked at night. When we left at 5.00 am to catch an early flight in a taxi booked for us by the hotel reception, we could not get out of the hotel because the security guard had gone missing, leaving everybody locked inside. We eventually left via the fire escape involving a hazardous descent of a pitch dark staircase, removal of wooden beams and lumps of concrete blocking the door and setting off the fire alarm. Heh Ho - all part of the adventure of independent travelling.
Central town location with views of the hills and sea by choice. Spacious comfortable rooms with 2 twin beds and large balcony. Fridge and microwave provided. Good free WI FI access. Helpful staff. Delightful little town scape - friendly people. Spent 3 nights - would gladly stay here again. Good basic hotel at a very reasonable price
No lift - need to climb steps two floors up to access rooms.
Stadf was helpful, room was spacious..
Hotel on third floor with NO bellman or elevator. Lots of high steps
What was not to like about this charming Hotel. Close to the beach, close to shops, close to several good inexpensive restaurants. Views of the Pitons from the balcony and views off the pretty colonial church and the small main square. In addition Soufriere was charismatic!!
Nothing to do with the Hotel, but there were too many beggers for comfort in the town.
very central. reasonably priced. hygenic and functional.
It would be nice to see the door by reception going up to guest rooms kept locked and only those authorised to access/enter.
There was nothing to like... I stayed over night and it was very stressful and so I checked out immediately next morning.
The sheets were dirty, I did not even bother to change my clothes or shower there. The bath was smelly and the drinking glasses provided had grim to the button.. It was late already when I arrived that evening ... So I had to wait the next morning to check out. The attendant at the desk was poor. The restaurants around were horrible and I did not by anything from the restaurants .. The entire place was like a ghost town.. Sorry but I will not go back to Soufiere...
Helpful Staff. Lovely sea view. Location
In the middle of the town. Professional staff. Huge rooms.
As it is in town you may not have access to a private beach, which it is a pity because there are others around that have. As taxis are expensive in St Lucia you may think that downtown will be better, but Soufriere is too small and not much is happening in the town centre, so my recommendation will be to book a resort with beach and be prepared to negotiate with locals as Soufriere is not very structured in tour offers (most tours are booked by big resorts outside it, and are overpriced).
Located central to everything.
No wash cloths.
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