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Newest reviews for Mahaweli Reach Hotel

  • Khalid
      Saudi Arabia
    August 28, 2014

    fresh air and green surrounding

    a lot of insects dirty utensils unqualified staff two hours chick in time

    4.6

  • Manoj
      United Kingdom
    August 26, 2014

    Well maintained beautiful hotel with all modern facilities. Very helpful and polite staff. Wide variety of delicious food. Easy access to Kandy City and Peradeniya botanical gardens. Excellent value for money. Will definitely stay here again.

    10

  • Ajit
      United Arab Emirates
    August 24, 2014

    A) Good ambience and welcome drink on arrival B) Rooms are spacious C) Extremely good and large swimming pool D)Fruit plate and chocolates

    a) I had asked for a river view room previous day by calling the customer service but was not provided. b) bit over priced c) TV was pathetic

    7.5

  • Javier
      Spain
    August 19, 2014

    The swimingpool is excelent. Very good staff that are all the time aware of your needs

    Services are a bit expensive. The rooms are a bit old, but are correct.

    7.9

  • Julie
      United Kingdom
    August 15, 2014

    The staff were so attentive we felt very spoilt. Buffet in the evening was fantastic. Location was brilliant. Bedrooms were lovely. Small and personal.

    Not a lot of space for the sun loungers. They were all huddled in the corner. Pool was very cold.

    9.2

  • Metta
      United Kingdom
    August 15, 2014

    Helpful staff.

    Costly during Peak time in August

    5.8

  • Heba
      Saudi Arabia
    August 5, 2014

    Breakfast was good, staff are helpful, big size room

    We found 2 lizzard in the room & each time inform the room service & they send the housekeeper to remove it, we request to clean the whole room, we heared in the night again something didn't know if it was a lizzard or a rat! The breakfast area open to the pool outside and there is alot of birds and flies which makes food not clean and a raven fly to our table and catch the food which makes us leave the table & food.

    5

  • Saleh
      Saudi Arabia
    August 4, 2014

    Staff friendliness

    Old furniture, very expensive rates.

    4.2

  • Lorenzo
      Italy
    August 3, 2014

    we were upgraded to the suite!! fantastic stay!! in general very good hotel

    9.2

  • Alok
      India
    July 31, 2014

    - location - food - facilities (except spa)

    - I guarantee booking with the credit card, instead of blocking the card the hotel charged directly, when asked to cancel the charge as we are going to pay by cash, they asked 3% extra surcharge for cancelling the transaction, where is the fault of traveler ?

    9.6

  • Lorenzo
      Italy
    July 31, 2014

    Good food, nice big pool and garden, helpful and pleasant staff, if you manage to get a river view room then is really worth to stay

    some noise from the road on the opposite side of the river

    7.9

  • Anil
      United Arab Emirates
    July 30, 2014

    everything.

    No choice of restaurant.

    9.6

  • Harm-jan
      Netherlands
    July 29, 2014

    - food/buffet was excellent - innovative lighting system in the room - very spacious rooms - very friendly staff

    - swimming pool was too cold - during our stay there was work noice due to renovations

    7.9

  • Anonymous
      Singapore
    July 29, 2014

    comfortable relaxing tasty

    9.2

  • Edward
      United Kingdom
    July 29, 2014

    Stayed overnight as we were guests at a wedding. Large and comfortable room. Good food and pool was great.

    Covered area for breakfast was a little crowded on a wet morning. Hotel does not use river frontage to full advantage. We saw a fish eagle over the water. There is really nothing to actively dislike

    8.3

  • Mark
      Qatar
    July 26, 2014

    Staff were extremely helpful

    Price

    7.5

  • Jim
      Australia
    July 21, 2014

    Wonderful old world charm.

    Just a bit out of town.

    9.2

  • Fajer
      Bahrain
    July 18, 2014

    I like the location near the river

    The room were bad with poor mentence

    5.8

  • Ebtisam
      Saudi Arabia
    July 6, 2014

    dealing of staff with quest very polite safe for family hotel comfortable ,serveces excellent ,people try to help as possible and make quest happy

    the hotel is away from shopping the food is chilli not good for arab and saudies transport expensive in the hotel

    8.8

  • Mohammed
      Saudi Arabia
    June 15, 2014

    Place, river view, swimming pool, staff very helpfull

    10

  • Elisa
      Qatar
    May 19, 2014

    old world charm location on the river nice pool and buffet

    a bit old and rundown but adds to its charm

    10

  • Said
      Oman
    May 10, 2014

    It was amazing view , reception location .the staf were very nice

    No thing

    9.2

  • Shirantha
      United Kingdom
    May 7, 2014

    Good staff & love them

    10

  • Anonymous
      United Arab Emirates
    April 29, 2014

    Nice look/feel of hotel Location good for Kandy area attractions

    Rooms dirty with many ants, other dead insects & tonnes of mosquitoes flying in from open bathroom vents. All 3 of us got bitten badly. Flies all over the buffet at breakfast as poorly covered food in bit of clingfilm - no refrigerated cabinets for dairy sitting there for 3 hours in 27degrees. Husband got stomach bug whilst there and we only ate in their restaurant Staff didn't do anything about complaints Pool only suitable for very small infants or larger children 7/8+ as baby pool only a foot deep paddling pool and main pool over a metre deep+ so unsafe to sit on side and watch 4yo swim because if she got into trouble she'd be out of her depth

    5

  • Malcolm
      Bahrain
    April 27, 2014

    Location.

    Construction work. VERY noisy. Restaurant service a bit slow.

    7.9

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