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No 4, Dalada Veediya, 20000 Kandy, Sri Lanka – Show map
Excellent location – rated 9.1/10! (score from 564 reviews)
Rated by guests after their stay at Queen's Hotel.
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248 properties in Kandy
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564 verified reviews
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Queen's Hotel's staff speaks: English
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BBQ Facilities, Outdoor Pool, Terrace
Sauna, Entertainment Staff
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
WiFi is available in public areas and costs USD 5 per hour.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Private Check-in/Check-out, Laundry, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Elevator, All Spaces Non-Smoking (public and private), Air Conditioning
From 2:00 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 5 years stays free of charge when using existing beds.
One child under 2 years is charged USD 4 per person per night in a crib.
One older child or adult is charged USD 8 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 564 reviews
Value for money
Show reviews from:
Kandy City Hotel is conveniently placed just 700 metres from Kandy Railway Station. Rooms are all tastefully furnished and fitted with en suite bathrooms.
Score from 56 reviews Very good
The Tourmaline is located on Anniewatte Mountain, one mile from the famous Temple of the Tooth. It offers a pool, well-furnished rooms with bathtubs and free Wi-Fi in public areas.
Score from 291 reviews Very good
Hotel Casamara is located in the heart of Kandy City, a 3-minute walk from Kandy Lake and the Temple of Tooth. It offers a restaurant, a rooftop pub and an outdoor swimming pool.
Score from 109 reviews Good
Approximately 10 minutes' walk from Kandy Lake, Nature Walk Resort offers accommodation set amidst tropical greenery. It features a restaurant and 24-hour front desk.
Score from 267 reviews Good
We want to try something more luxorious and it met our expectations. It's really next to the Kandy lake. The room was big and clean. It was over our budget but it was really nice.
LOCATION ,KINDLY STAFF ,WORTHY
POOR FACILITY , NOT RICHFUL BREAKFAST
pool big shame hardly used also excellent buffet breakfast
bring ear plugs for some of the rooms shower attachment etc real cheap
Excellent location, very kind and helpful staff
Room standard is quite poor Bathtub didn't work Big cockroach in bathroom
A good heritage hotel. Spacious rooms. Central Location.
Power cutoff at 10 AM to 1 AM, which means at 11 AM when you check out, you need to carry your baggage with you in dark corridors/ stairs 2 floors in our case below with any help. as you can not ask all the system is off due to power cutoff as lift, telephones, AC every ting you name it including Breakfast. This happens here only as next day we changed our place next door hotel and there was no power cut off thing there. A Govt. run hotel is cutting on cost with not so great customer service as name and price tag suggest. Bathroom are dark and smelly.
The colonial decor of the building was very nice, and there was lots of historical information within the building. The staff were attentive and helpful, and the rooms were spacious and comfortable. Breakfast was delicious.
My critism is the the shower heads were pretty awful and didn't direct the water down into the bathroom, resulting in water going everywhere!
The hotel was beautiful. The meals were fabulous.
The mattress could have been more comfortable.
Historical ambience Great buffet dinner
I was quoted 138 dollars for two nights but when I checked in found out the hotel had already charged my visa 175 dollars. With additional service fees ans taxes that where hidden in the fine print. I think thi is deceptive and unethical. I will not stay here again.
location and tradition
Polished wood , chandeliers, caged lift, friendly staff, great location, pool.
The hotel is centrally located and close to the Tooth Temple and the architecture is great.
A change in management would do good I guess as the present one doesn't seem to realize or care that they can make the hotel world class by just making few changes here and there in the hotel rooms.
-Very good location close to the Kandy lake and temple. -Nice staff, but not really good at English
-Breakfast is lack of choice, and not taste well.
The quaintness and sense of history. The location and frontage to the lake. We had balcony.The Restaurant service was good.
The Toilet was descript. seriously needs to be spruced up and upgraded in classy furnishing. Wash basin , mirrors faucets etc. The Plumbing leaves much to be desired. low pressure in the health faucet, Old fashioned wash basin which could be picked up and carried away ! Very bad drainage, the water spread into the room.
location and the building itself
the room is very dark and strong smell of insecticide
They can do better than this.
- old-fashioned lift (although it's sort of new one. built by OLIS) - fascinating passages and old furniture - the pool is good enough - local band who sings for you while you're having a dinner - a bat that follows you on the way to the pool and afterwords suddenly dies... - breakfast usually do the best - close proximity to the city's temple - friendly staff
- old fixtures. - tired - shaggy bathroom - noisy outdoor air-conditioner split system - thin walls - a dinner was not so good. bland and cold
No proper parking facility. Specialy room for 1 vehicle only at the entrance.
The old charm and historic character of the hotel The live music whilst dining The historic bar near the pool
some rooms can be noisy near the road poor wifi access in most rooms service is variable
some staff were attentive and kind.
Didn't get room we paid for on booking.com, room old, smelly, windows didn't lock, light bulbs not working, dark tired rooms, told no more rooms until the next day but later found out from hotel manager hotel was only 50% booked and he was not impressed with his staff. When moved the next day we had just settled into the room and they rang and told us we had to move again. Overall 4 different rooms in two days, time in this town wasted. This hotel is old, worn out and over priced. Customer service needs drastic improvement and money needs to be invested to upgrade the place and provide decent rooms. Mattresses worn out, holes in them, dirty, and sagging. Hot water takes up to 10 minutes to reach the room. Everything about the hotel is old, worn and tired and the rooms smell like an op shop. Avoid this place and stay somewhere else. Manager was apologetic once he realised what had happened during our stay. We are not fussy people but this place spoilt our stay in Kandy.
Loved the colonial charm & character, with timeless architecture.
Shower curtains could do with being replaced by something more effective to reduce water on floor.
excellent location, nice breakfast, great rooms with such a great history, helping staff, Mr. Sanjay, the front office manager was very helpful. I will recommend this hotel for any kind of travellers to kandy. Still recollects the beautiful Kandy lake view room. the study room inside... very thing was so good
being a history hotel the management like the traditional style of electrical switches. toilet needs to be bit more maintained. other wise things are ecellent
the building, the location,the breakfast!
bathroom,and some kind of details..
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