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Randholee Luxury Resort
Heerassagala Road, Bowalawatta Road, 20000 Kandy – Show map
After booking, all of the property’s details, including telephone and email address, are provided in your booking confirmation and your account.
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6 Reasons to Choose Randholee Luxury Resort
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220 properties in Kandy
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71 verified reviews
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Randholee Luxury Resort's staff speak: English
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BBQ Facilities, Outdoor Pool, Grounds
Pool Table, Ping-Pong, Hiking, Racquetball, Sauna, Fitness Center, Spa, Massage, Hot Tub, Hot Spring Bath, Bicycle Rental, Entertainment Staff
Food & Drink
Bar, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Airport Shuttle, Car Rental, Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Souvenir/Gift Shop
Newspapers, Safe, Shops (on site), Facilities for Disabled Guests, Elevator
From 11:00 AM
8:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge when using existing beds.
Free! Up to two children under 2 years stay free of charge in a crib.
One older child or adult is charged USD 30 per person per night in an extra bed.
The maximum number of extra beds in a room is 1.
The maximum number of cribs in a room is 2.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Randholee Luxury Resort accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Please note that the hotel's spa is currently under renovation.
Guests are requested to provide flight details at least 72 hours prior to arrival if they would like to make use of the charged airport shuttle service.
Based on 71 reviews
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The hotel has stuning views and a wonderfull pool.
The room was basic and the breakfast was very simple.
Excellent courteous staff Great view
The breakfast buffet was poor
Breathtaking views for the rooms overlooking the pool and the green hills, the infinity pool, the staff were excellent this time and allowed us early check in as we were very tired after an overnight flight followed by travel from Colombo.
The wifi connection can be improved.
View from the room was nice, the pool was nice, but cold as it was not heated.
The staff was horrible. Right fromthe start when asking directions to come to the hotel up until check out where we had to wait for ages until our bags arrived. When I called room service when the safety locker started alarming they promised to come right away, but never arrived, l sorted it myself. No tea was served in the morning when finally a waiter arrived he took ages to vome back with 2 tea bags and hot water. No milk was given, we had to wait for a long time until he got us milk. When asked whether bed and breakfast can be upgraded to half board it was an abrupt no as I had booked through booking dot com, it took a while for them to say that we could have dinner but pay seperately. I have travelled to many hotels, but faced such horrid service, I would never go back , it is a rip off.
Room was not really clean Price was very high Hotel dosent deserve 4star
Beautiful place, wonderful views, great hotel, very good food, one of the best hotels in Sri Lanka.
Friendly and helpful staff, especially organising transport and recommendations. A comfortable and relaxing stay. Amazing views! We were moved to room 303 which was spacious and had an incredible view from the balcony. Good selection of food on menu and great breakfast choices.
The first room we were given had two single beds and was on the 1st floor - the view was obstructed by a tree. Our first night eating in the restaurant was busy and the service was slow (the staff seemed flustered). But better service on other nights.
View is amazing/ Staffs are friendly.
check-in and check-out processes are too slow.
Very profesional staff with great English, very nice breakfast and view from the pool.
Wondrous location, really good view
We were paying by cash usd and it took 30 min to insert each banknote serial number in their management system, unbelievable.
The infinity pool
The cleanliness of the pool despite that we asked the staff and they did nothing but reverted that they did clean it. Also, not sure why do they shut down the hotel at night !
This was out first visit to Sri Lank and we didn't know what to expect. The hotel is small and very comfy, Mr Manoj ( duty manager) is always ready to assist you. This hotel is on a mountain and the view is absolutely amazing. It is a retreat hotel.
Hotel is located on a mountain no convenience store or general stores close by, if you don't have transport going places is not very easy, you could walk but after dark chances of getting lost are very likely. Kandy city is about 25-30 mins away by tuk tuk which would cost you around 800 SR. Like I said this hotel is a retreat, if you enjoy night life this is probably not the place for you.
The overall environment were fine. The scenery towards the hill was adorable. I really enjoyed sitting on the chair by the pool and looking at the hills.
The service could have been more efficient.
Very high hiumidity in the room and not nice smell. The room wasn't very clean!
the View only
so many thing, lizerds are every where. even you find them inside the water boiler. becarfull if you want to make coffee. please check inside the pot, i personally found one big inside
nice pool excellent location nice decor and room design friendly staff excellent service quiet surroundings very peaceful stay
breakfast spread could have been better
The view and food were amazing.
We had to pay extra dollars though because they didnt have what we wanted. so they moved us to big rooms in the beginning but then moved us again to very small rooms that smelled very bad and were much cheaper than what we have paid for. The Spa was not working, which was a big bummer! There was no regulations for the pool, some people were swimming with the cotton shirts and underwear.
location and breakfast and the view was amazing
It has a nice mountain view.
This is the worst 4 star hotel I ever stayed. They use totally wrong pictures and write false information on the room description!! I booked a deluxe double room. The room description as well as pictures posted states that the room has a balcony, but there was no such thing!! In addition, the room was smelly (I even could smell it on my clothes the next day), pillows were smelly, bath mats and bed side mats were so dirty (should be white but turned grey… why don’t they replace them!!). I stayed there for 2 nights but couldn't relax at all in the room. All my family members, even my little kids, were so happy to move to another hotel after here!!
The barman/waiter, Rohan was excellent. Very accommodating.
The breakfast was very limited
The attitude of the staff is really not good and not friendly. Especially the manager is not good. They did not give me the room with balcony as description and when I asked them to give one more adaptor they told me it is the regulation that one room only one adaptor. Which is really ridiculous!
Absolutely stunning view Nice, clean room with a good balcony to enjoy the mountain view Nice training facilities The restaurant and the kind and service minded staff
Distance to Kandy and nothing to do in the hotel sorroundings. A steep, narow winding road gives no obvious possibilities to go for a walk around or near the hotel. Musicians playing too loud at dinner (the restaurant may be to small for some instruments like the flute achieving poor acoustics for talking)
Every thing was perfect nice view, locations,room, staff, it was amazing
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