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Resort highlights

Free WiFi Free parking

Activities:

Pool Table Ping-Pong Hiking
Show map Randholee Luxury Resort

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Newest reviews for Randholee Luxury Resort

  • Eliana
      Portugal
    June 28, 2014

    The hotel has stuning views and a wonderfull pool.

    The room was basic and the breakfast was very simple.

    6.7

  • Andrew
      Sri Lanka
    June 18, 2014

    Excellent courteous staff Great view

    The breakfast buffet was poor

    7.9

  • Haitham
      United Arab Emirates
    March 30, 2014

    Breathtaking views for the rooms overlooking the pool and the green hills, the infinity pool, the staff were excellent this time and allowed us early check in as we were very tired after an overnight flight followed by travel from Colombo.

    The wifi connection can be improved.

    8.8

  • Nishani
      Sri Lanka
    February 11, 2014

    View from the room was nice, the pool was nice, but cold as it was not heated.

    The staff was horrible. Right fromthe start when asking directions to come to the hotel up until check out where we had to wait for ages until our bags arrived. When I called room service when the safety locker started alarming they promised to come right away, but never arrived, l sorted it myself. No tea was served in the morning when finally a waiter arrived he took ages to vome back with 2 tea bags and hot water. No milk was given, we had to wait for a long time until he got us milk. When asked whether bed and breakfast can be upgraded to half board it was an abrupt no as I had booked through booking dot com, it took a while for them to say that we could have dinner but pay seperately. I have travelled to many hotels, but faced such horrid service, I would never go back , it is a rip off.

    4.2

  • Issa
      Oman
    February 10, 2014

    Location View

    Room was not really clean Price was very high Hotel dosent deserve 4star

    4.2

  • Seweryn
      Poland
    February 7, 2014

    Beautiful place, wonderful views, great hotel, very good food, one of the best hotels in Sri Lanka.

    10

  • Richard
      United Kingdom
    February 3, 2014

    Friendly and helpful staff, especially organising transport and recommendations. A comfortable and relaxing stay. Amazing views! We were moved to room 303 which was spacious and had an incredible view from the balcony. Good selection of food on menu and great breakfast choices.

    The first room we were given had two single beds and was on the 1st floor - the view was obstructed by a tree. Our first night eating in the restaurant was busy and the service was slow (the staff seemed flustered). But better service on other nights.

    8.3

  • Runheng
      Singapore
    January 22, 2014

    View is amazing/ Staffs are friendly.

    check-in and check-out processes are too slow.

    8.8

  • Irena
      Czech Republic
    January 19, 2014

    Very profesional staff with great English, very nice breakfast and view from the pool.

    Totaly overpriced.

    7.1

  • Anonymous
      Italy
    January 15, 2014

    Wondrous location, really good view

    We were paying by cash usd and it took 30 min to insert each banknote serial number in their management system, unbelievable.

    7.1

  • Haitham
      United Arab Emirates
    January 13, 2014

    The infinity pool

    The cleanliness of the pool despite that we asked the staff and they did nothing but reverted that they did clean it. Also, not sure why do they shut down the hotel at night !

    7.1

  • Fahad
      United Arab Emirates
    January 11, 2014

    This was out first visit to Sri Lank and we didn't know what to expect. The hotel is small and very comfy, Mr Manoj ( duty manager) is always ready to assist you. This hotel is on a mountain and the view is absolutely amazing. It is a retreat hotel.

    Hotel is located on a mountain no convenience store or general stores close by, if you don't have transport going places is not very easy, you could walk but after dark chances of getting lost are very likely. Kandy city is about 25-30 mins away by tuk tuk which would cost you around 800 SR. Like I said this hotel is a retreat, if you enjoy night life this is probably not the place for you.

    8.3

  • Siqiao
      China
    January 9, 2014

    The overall environment were fine. The scenery towards the hill was adorable. I really enjoyed sitting on the chair by the pool and looking at the hills.

    The service could have been more efficient.

    7.1

  • Marta
      Poland
    January 7, 2014

    the view

    Very high hiumidity in the room and not nice smell. The room wasn't very clean!

    6.3

  • Mansoor
      United Arab Emirates
    December 30, 2013

    the View only

    so many thing, lizerds are every where. even you find them inside the water boiler. becarfull if you want to make coffee. please check inside the pot, i personally found one big inside

    4.2

  • Subathra
      Singapore
    December 23, 2013

    nice pool excellent location nice decor and room design friendly staff excellent service quiet surroundings very peaceful stay

    breakfast spread could have been better

    9.6

  • Mohammad
      Kuwait
    October 22, 2013

    The view and food were amazing.

    We had to pay extra dollars though because they didnt have what we wanted. so they moved us to big rooms in the beginning but then moved us again to very small rooms that smelled very bad and were much cheaper than what we have paid for. The Spa was not working, which was a big bummer! There was no regulations for the pool, some people were swimming with the cotton shirts and underwear.

    7.9

  • Khalid
      United Arab Emirates
    October 20, 2013

    location and breakfast and the view was amazing

    10

  • Anonymous
      United Arab Emirates
    October 19, 2013

    It has a nice mountain view.

    This is the worst 4 star hotel I ever stayed. They use totally wrong pictures and write false information on the room description!! I booked a deluxe double room. The room description as well as pictures posted states that the room has a balcony, but there was no such thing!! In addition, the room was smelly (I even could smell it on my clothes the next day), pillows were smelly, bath mats and bed side mats were so dirty (should be white but turned grey… why don’t they replace them!!). I stayed there for 2 nights but couldn't relax at all in the room. All my family members, even my little kids, were so happy to move to another hotel after here!!

    3.8

  • Graham
      Hong Kong
    September 11, 2013

    The barman/waiter, Rohan was excellent. Very accommodating.

    Nothing

    8.3

  • Mohannad
      Saudi Arabia
    August 26, 2013

    Clean

    The breakfast was very limited

    6.3

  • Anonymous
      Kuwait
    August 13, 2013

    The attitude of the staff is really not good and not friendly. Especially the manager is not good. They did not give me the room with balcony as description and when I asked them to give one more adaptor they told me it is the regulation that one room only one adaptor. Which is really ridiculous!

    3.3

  • Theis
      Denmark
    July 12, 2013

    Absolutely stunning view Nice, clean room with a good balcony to enjoy the mountain view Nice training facilities The restaurant and the kind and service minded staff

    Distance to Kandy and nothing to do in the hotel sorroundings. A steep, narow winding road gives no obvious possibilities to go for a walk around or near the hotel. Musicians playing too loud at dinner (the restaurant may be to small for some instruments like the flute achieving poor acoustics for talking)

    9.2

  • Raed
      United Arab Emirates
    June 29, 2013

    Every thing was perfect nice view, locations,room, staff, it was amazing

    9.6

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