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Newest reviews for Supun Arcade Residency

  • Aravind
      Sri Lanka
    August 29, 2014

    Food and Spacious.

    Bedrooms and beds, no items in kitchen.

    4.2

  • Pierre
      France
    August 28, 2014

    Grand luxe. Grand confort. À 2 pas de la station Wellawata. Great comfort, close to Wellawata railway station. Jusqu'a 6 dans l'appart pour le même prix. Up to 6 person for the same price. Excellent pour Colombo. Great deal in Colombo city. And a rooftop swimingpool !

    Wifi à bit weak. La connection internet faiblarde. Un détail au vu de la prestation

    9.2

  • Zainab
      United Arab Emirates
    August 27, 2014

    Only Arrangment

    too much expansive,very bad rooms service and with breakfast donnt take.also too much rules of this apprtment and not frinedly managent.

    5

  • Manoj
      United Arab Emirates
    August 25, 2014

    We liked the rooms, closeness to beach and transportation. Budget restaurants, shops in the vicinity

    Rooms not exactly very clean. Staff service is poor.

    5.8

  • Glowered
      Sri Lanka
    August 13, 2014

    Cleanliness

    Visitors not allowed to the rooms / apartment.

    7.5

  • Said
      Sri Lanka
    August 10, 2014

    Quiteness of the place which makes one enjoy a stay peacefully.

    I found sofas and beds too low which makes difficult to stand up for older people

    7.1

  • Vinothan
      Australia
    August 5, 2014

    The place and location itself wss excellent! Convienent and clean

    Cost was far greater than budget for.. we were quoted $394 on bookings website for 3 nights but ended up paying $578 including taxes.. very dissapointed im sure many more can share the same.

    5.8

  • Abdulrhman
      Saudi Arabia
    August 4, 2014

    Smell bad in apartment one left in all building for Residents and there are 30 apartments in building .

    6.7

  • Anonymous
      Maldives
    August 4, 2014

    Great place with very good facilities, good cleanliness and an excellent location to stay in Colombo, regardless of your purpose.

    The staff were terrible, starting from the receptionists to housekeeping. Receptionists were rude and unaccommodating, housekeeping slacked off. The place is deteriorating because of their staff and even though the manager was very nice, the staff made it all a horrible experience. My advice, if you have any problem, just ask for the manager or housekeeping supervisor. Nobody else will help you. Especially the reception.

    7.1

  • Benjamin
      United Arab Emirates
    August 3, 2014

    None!

    The apartments are dark and creepy. Reception wasn't hospitable at all!

    3.8

  • Anonymous
      Sri Lanka
    July 31, 2014

    They had taken my passport and said that it will be sent to my room, which was never sent. next day, the person who had taken my passport was not available and had to wait a day to get my passport back. Wanted to extend my stay by one day. they said i would have to pay 32,000/day which was 3 times the rent. I moved to global towers, which was very accommodating.

    4.2

  • Nicola
      Sri Lanka
    July 31, 2014

    Location was good,central. Apartments very spacious and clean.

    7.9

  • Javad
      France
    July 23, 2014

    We really enjoyed staying in Supun Arcade Residency. Very kind and helpful staff, comfortable, and good location as well. For our next trip to Sri Lanka in Colombo, for sure I would take Supun Residency again!

    9.2

  • Jidong
      China
    July 22, 2014

    reception excellent room clean excellent

    10

  • Karunasingam
      United Kingdom
    July 20, 2014

    Prompt service and very attentive

    Price is high for the location and local standards

    7.5

  • Jan
      Czech Republic
    July 15, 2014

    friendly staff

    wi fi only in reception desk area

    7.9

  • Guangming
      China
    July 14, 2014

    location is great. room services is ok. comfortable & convenient facilities inside and outside. friendly & helpfule staffs.

    security deposit required. poor television programs and channels. washing machine not working properly. Roof swimming pool closed vey early.

    7.9

  • Farrukh
      United Kingdom
    July 13, 2014

    Only rooftop restaurant.

    There was absolutely nothing to like about this hotel, when I checked in I was asked to pay for my stay full in advance plus $200 security deposit, this was new for me to pay for entire stay in advance. We discovered after check in that there was no gas in cylinder in Kitchen. I made 4 calls with 30 mins interval each asking them to send someone with gas cylinder. On my third call I was told " The guy who has to bring cylinder he is busy at the moment, pls wait". Rooms are way too small. Air condition in bed rooms were not cooling even 16 deg. There was hardly one feet distance between the wall and the bed. And do not use the travel desk in the hotel. I booked airport transfer with them, once again I was asked to pay in advance a night before, I told him the pick up time and he promised the van would be here 15 mins before. In the morning after waiting for 15 mins in the lobby for the car and discovering there was no one at travel desk at 10:15 am I asked the receptionist to pls ask someone from travel desk to tell me the status. after 10 mins a guy turned up , who had absolutely no clue about the booking. and there was no vehicle available, he called driver after 10:30 while pickup time was 9:45, driver told us he was 18 km from Colombo at that time, so he rushed to the hotel, and during all this time he kept saying he is just round the corner stuck in traffic, jus wait 2 mins, and I was almost about to miss my flight, I called another cab company and they sent the vehicle in 8 mins time. DO NOT USE TOUR/TRAVEL DESK at this hotel. The main entrance of hotel gives a strange look, Trishaws are parked right in front. Passage to the lifts is very narrow and next to the reception. If someone is standing at the reception , you will find it difficult to make it to the lift. Service standard is very poor. Staff is rude. Location is very noisy. I would not recommend this Hotel/ Serviced Apartment.

    3.8

  • Ali
      Saudi Arabia
    July 9, 2014

    I liked The top sitting area close to the restaurant , the whether were rainy and nice

    I hated the location far away from the beach,a lot of traffic , no spa ,gem ,swimming pool not heated, no Sunna , or jack oozy.

    5

  • Zhilah
      Maldives
    July 3, 2014

    2 bedroom suite perfect fit for small family

    unfriendly & unhelpful staff, poor breakfast selection (only bread & fruits!), rooms aren't cleaned well you can see the dirt on the walls, doors, glass windows, etc. We are not coming back here for sure!

    3.8

  • Gautam
      Qatar
    July 3, 2014

    Nothing.

    It's located right on the Main Street. Very noisy bedrooms. Curtains in the bedrooms are transparent. Your rooms are never even a bit dark for you to sleep. Travel desk is a big cheat. They charge you too much and gives broken cars. I was given a car to go to Kandy and keep it there for five days. They took a big advance for that. Car broke on the way and they did not replace it. They did not return the advance money and kept lying that they will send a person with money at airport. It never happened. Overall it was a very bad experience with this hotel.

    2.9

  • Nayef
      United States of America
    July 1, 2014

    the location and the size of the apartment.

    i did not like it when they asked me on check in to pay $200 in cash as a deposit. on check out day i informed them that i will be leaving at midnight and need my bill and deposit ready. what happen is there was nothing ready and the receptionist was saying that he could not open the safe box to give me my money back. i had to wait for an hour and still could not get my money back. I was about to lose me and my family the flight. he was saying to come at 7:00am to take get my money and he knows that i am leaving the country at 4:00am takeoff time. what do they mean by that i do not know but i will never recommend this to anyone. and i am not happy that this property was on booking.com web site and as a good property. Never stay in this property its a rep-off.

    4.6

  • Hamid
      Maldives
    June 26, 2014

    I recommend Supun Arcade Residency is very good place to live in as an apartment with kitchen available. As I live in a wheelchair their services is very helpful.

    9.2

  • Abdulaziz
      Oman
    June 24, 2014

    Very bad hotel with bad staf Using us

    2.5

  • Anonymous
      Maldives
    June 24, 2014

    Everything whent well. Except they lost my security deposit money. And the manager had to come and handle the situation. This took time.

    7.1

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