Mercure Grand Hotel Alfa  

Right in front of the train station, but wasn't noisy (except the planes flying above).

Despite me explicily asking for a non-smoker double-bed room, they had only a non-smoker room with two separate beds or a smoker room with a double bed. I opted for the smoker room, which they assured me didnt smell. Unfortunately, it did. They blamed booking.com for not receiving my original request for the room, which I think was just a made-up excuse.

Great location, just across the street from the trains station and 15 minutes walk from the city center. We did not find the hotel noisy and it was a great spot to relax. Nice showers and good sized rooms. Hotel could do with remodeling, but the furniture does not compromise the stay. We had a good deal, paid 138 Euros for 2 nights and I think it was a good deal for the money.

Staff could be more friendly. Apart from the front desk guy from the night (the only nice person at the hotel!), the staff was unfriendly and not polite, specially the restaurant staff, who was rude and not efficient. Breakfast was expensive as well. We walked a few blocks and had breakfast at local bakeries.

Good location, nice room, comfortable beds, helpful staff (kept our bicycles behind the reception).

Shower not powerful enough, bath too small. Breakfast expensive.

Great location (just next to train station) - easy to get to the historical center even by foot. Big and clean room, huge and comfortable bed. Spacious bathroom with a bath. Definitely good value for a money!

No tea making facilities in a room. Could be a bit noisy, if window looks on a street (not a big problem though).

Very close to the train station, nice and friendly staff, the Internet is very fast, the best salad "cezare" in the restaurant ;)

The breakfast is too expensive

the staff is very friendly the bathroom is large

the price of the breakfast is prohibitive and was not the price indicated on the website the room could be renovated concerning the fitted carpet

everything

nothing

Friendly staff. Good location close to transport links

No issues

Large spacious rooms that are very comfortable.

I would have liked tea making facilities in my room to make a cup of tea after a long day out sightseeing.

It's very close to the train station. The room was quite big and we had a huge bed. Cleanliness was fine.

The air conditioner is a bit noisy.

Location and historic area

room not clean

The bedrooms are spotlessly clean and the buffet breakfast was excellent.

OK: clean, professional, excellent location (right across train station) and free wifi!

The hotel is not only right across the train station, but also across the bus station, which is quite noisy and can be heard (despite dubble-glazed windows) in the rooms that give into the station square, so ask for a quiet room on the back side! Also a small gym would have been nice.

+ конечно месторасположение. + отзывчивый персонал. + вокруг много магазинов, ресторанов. + до центра идти минут 7-10.

- шумновато из-за "аборигенов" на вокзале. - не открываются окна в номере для курящих!

The staff is very friendly and give many useful information before i asked. Location is great, just in front of the train station.

No tea-coffee equipment.

Mooi hotel en heel vriendelijk personeel. Het eten is er heel lekker en uitstekende bediening. Goede ligging voor stadsbezoek en recht tegenover station.

Temperatuur op kamers. Konden onze kamer niet warm krijgen en buiten was het heel koud. Parking in omgeving zijn duur!

Sehr zentral gelegen.

Keine parkmöglichkeit, Frühstück für 20 EUR p.p., Ausstattung sauber aber verwohnt, sprich abgeplatzter lack und verquollenes furnier am Mobiliar. keine 4 Sterne zu erkennen. Dennoch für 80 EUR die Nacht akzeptabel.

Čistoća sobe, smještaj hotela tik uz Gare Centrale - dostupnost autobusa, blizina centra grada

De ligging, het onbijt

Het eten s'avonds was geen vier sterren hotel waard

Rien

Chambre tres mal chauffée personnel odieux très cher.

- Het personeel was zeer vriendelijk. - Wij kregen zelfs een rustig plaatsje in de Brasserie waar wij gezellig konden dineren en ontbijten samen met ons hondje. - Het ontbijt was zeer uitgebreid en het diner uitstekend. - Hotel goed gelegen rechtover het station. - Zeer ruime en propere kamer ( 207 vooraan )

- Het lawaai van het drukke verkeer s'nachts, ondanks de gesloten ramen ( hadden kamer langs de straatkant ). - werden de tweede nacht om 04.30 u gewekt door enorm veel lawaai van geruzie ( persoon of 8 ) in de gang. Het duurde zo tot rond 05.45 u . Wij hebben geen receptie gebeld, maar het wel gezegd aan de receptioniste toen wij gingen ontbijten. Zij gingen de zaak bekijken.

personale al ricevimento particolarmente gentile

difficoltà nel gestire riscaldamento in camera

Calme, situation, organisation, gentillesse du personnel

Die Lage ist sehr praktisch. Es liegt sofort gegenüber vom Bahnhof.

Am cerut in momentul rezervarii si al platii o camera cu vede spre gara si bulevard, dra cind am ajuns mi s-a repartizat o camera exact in partea opusa. Am solicitat scimbarea camerei la hotel si mi s-a raspuns ca toate ca,erle sint ocupate (dar eu facusem rezervarea cu aceasta solicitare de peste doua saptamini !). Ca sa nu se spuna ca nu au incercat, mi-au oferit o camera la etajul 7 , care este o mansarda, deci o camera mica, dar pentru care trebuia sa platesc acelasi pret ca pentru una normala. In plus, una din facilitatile prezentate de hotel este faptl ca asigura transport la aeroport. In schimb , cind am cerut acest lucru pentru ora 5.30 , mi s-a raspuns ca la acea ora nu asigura , ci numai dupa 8 sau 9. dar, dupa 8 sau 9 exista autobuz spre aeroport, deci nu este nevoie de un transport special.