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Newest reviews for Mercure Grand Hotel Alfa

  • Endah
      Netherlands
    August 31, 2014

    I like the hospitality and aervice from the staff. They are great!

    8.3

  • Paulo
      Brazil
    August 12, 2014

    Everything was great.

    10

  • Judy
      United Kingdom
    August 9, 2014

    My husband had booked a twin room in error. We asked if we could be changed and it happened the next day. The young lady on reception was just wonderful.

    For a corporate hotel the internet is poor. Our first room the internet reception was virtually nil. The next room was 2 bars so it worked ok. There really needs to be an improvement in this area.

    9.6

  • Pat
      United Kingdom
    August 7, 2014

    its very near station room was very clean staff were very helpful

    not in the nicest of areas

    10

  • Marygold
      Philippines
    August 7, 2014

    The room given to us has a balcony facing the street and had a wonderful view. The room is very big and spacious. Staff was friendly and accommodating.

    Too bad we only stayed overnight...

    9.6

  • Paul
      United Kingdom
    July 29, 2014

    Very comfortable bed, good soundproofing, great shower, fridge in room

    Décor is very old and dingy. exposed electrical wires, wi fi is slow and inconsistent. Expensive for what you get. Very pricey breakfasts.

    6.7

  • Anonymous
      Bulgaria
    June 20, 2014

    Location & Style

    A bit shabby chic

    8.8

  • Darren
      Australia
    June 15, 2014

    Good location. Just opposite train station. Spacious and comfortable.

    Hotel is a bit dated. Very poor wifi signal in my room on the 5th floor. This was despite me requesting a room with a strong wifi signal.

    9.2

  • Heidi
      Finland
    June 14, 2014

    Everything was perfect. Particularly the staff was very helpful and friendly. Also breakfast exceeded expectations. Room was very comfortable with a nice view.

    10

  • Felipe
      France
    June 10, 2014

    Rooms was spacious, comfortable and clean. The bed was huge. I only stayed one night, but I'd certainly stay longer if I could

    8.3

  • Ximena
      Germany
    June 5, 2014

    Everything! Specially the breakfast and the great view to Luxembourg station

    10

  • Anonymous
      Switzerland
    June 3, 2014

    It's not a 4-star hotel. I'd say a 2-star one instead. It needs serious renovation. I have booked it for 3 nights and I left after the 1st night in there. I wouldn't recommend it. The hotel management refused to return the money.

    3.3

  • John
      Luxembourg
    May 13, 2014

    Large room and double bed

    Street noise

    8.8

  • Jonathan
      United Kingdom
    April 9, 2014

    Large room, very clean

    A little noisy being close to road

    9.2

  • Dominique
      France
    March 30, 2014

    Location is excellent right by the Train station with public transportation and taxis easily accessible. Breakfast will give you all the options you can dream of. Staff is very friendly and efficient.

    WI-FI signal is too weak (couldn't pick it up in the room with the iPhone). Furniture is outdated and rooms need to be redecorated. It is time to invest!!!

    8.3

  • Anonymous
      Netherlands
    March 26, 2014

    everything but mostly the very spacious room and the toilet being separate from the bathroom.

    card is charged at time of booking. small 4:3 flatscreen tv. a 40" wall mounted 16:9 would be nicer to watch.

    10

  • Anonymous
      Belgium
    March 10, 2014

    location, as I travel by train

    old fashioned style, really needs to be freshed up. Wifi continuously interupted, so impossible to use. hairdryer is very old type and doesn't work properly: hot air comes through the handle, so too hot to hold, cord too short so you can't see in the mirror...

    5.8

  • Steven
      United Kingdom
    February 19, 2014

    Excellent spot, very clean and comfy, free airport transfer.

    Wifi was okay in our room. We had to point in one direction only.

    8.3

  • Anonymous
      Poland
    February 18, 2014

    location

    breakfest too expensve

    8.8

  • Anonymous
      United Kingdom
    February 11, 2014

    Free shuttle service from the airport. Friendly staff.

    Having a kettle in my room, but no mugs. Though they provided me with some on request. Free wifi could not be found from my room, only in lobby.

    9.6

  • Anonymous
      Finland
    January 28, 2014

    location, breakfast

    feather pillows and blanket, got old blankets on request. Prefer allergy materials

    7.5

  • Kenneth
      United Kingdom
    January 24, 2014

    I have stayed here off and on for several years. Great location. Quiet. Nice staff, good food and great wines by the glass.

    My sink leaked on to the floor and the sink stopper wouldn't stay closed. Annoying but not life threatening.

    8.8

  • Anonymous
      United Kingdom
    January 5, 2014

    Good location next to the train station, so easy to get from the airport and to move on.

    Breakfast isn't great value, much better to go to a local cafe (of which there are plenty nearby)

    7.9

  • Piotr
      Luxembourg
    November 20, 2013

    Great location when travelling without a car. Fair breakfast, and big comfortable rooms.

    9.2

  • Lynn
      United Kingdom
    November 15, 2013

    Location

    Restaurant service was very poor. Very long wait to be served. Carpets in room need replacing urgently

    5

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