Best Western Hotel International  

On checking out (and with a train to catch) we were accused by the staff of not having paid eventhough we booked through your site. They were even making my wife log on to her bank account to show them the money coming out in an online statement when they finally realised their mistake. This was after a half an hour and we had missed our train and they made now effort to make it right. It was an utter disgrace and I wouldn't be too keen on booking with them again or using booking.com.

Very good location just opposite the railway station. Spacious room, very good beds. Very quiet despite the traffic just outside. Friendly and service-minded staff, free wi-fi, free coffee from the bar anytime of the day. Good value for money, highly recommended!

The bathroom is well equiped (hair dryer, etc).

The staff in restaurant can not undertand neither English nor Germeny. It is not very comfortable to get free internet access every day with new password.

The hotel was located right across the road from the station. The location was fine, even at night. The room was very clean and quiet at night. They had a good choice for breakfast and staff were helpful. Internet was easily available. I would go there again.

The reception at the hotel by a person called Janos was wunderful. He was very helpful indeed. I was very tired and I needed a good sleep. I asked for a very quiet room and he gave me such a room. The other people at the reception were helpful too.

I stayed for a very short time and therefore I am not really in a position to mention anything in particular. However staff were very cordial and helpful with the few requests for assistance we made.

Personnel très aimable, chambre impeccable (j'ai réservé une "deluxe single room", pour une nuit), position de l'hotel parfaite face à la gare, rapport qualité / prix excellent. Je recommande et y retournerai. Very friendly staff, clean and spacious room (I booked a "deluxe single room" for one night), perfect position in front of the train station, excellent price / quality ratio. I recommend and will stay there again.

Really convenient position when travelling for business, just in front of the Train Station, Bus station and Flipco bus stops (shuttle bus for Hahn and Charleroi airports). Friendly staff, 10% discount and a free glass of wine if you eat in the hotel bistot or restaurant (food is nice and prices are low, anyway). Room was clean, warm and comfortable and I got free wifi as well. Prices are fair, I don't think you could get the same quality for a lower fare (at least not in Luxembourg...). I will probably return there, when I travel again to Luxembourg.

No gym. Not much food choice for breakfast.

Breakfast was great. Lots to chose from.

WiFi was not that great. At peak times connection was down to 1Mbps which meant that I couldn't Skype my wife.

They accepted my Miles&More card, but I didn't get any miles on my account.

Quality level has to meet expectations of an international name, and that influences choice.

Very limited hotel parking space reserved for hotel guests. In our case nothing was available. Nearest safe parking was several hundred metres away and in inclement weather conditions - as was the case - the subsequent car journey was spent with wet clothes!

Excellent location

I stayed in Luxembourg city Best Western. The location is very good which is just opposite to the Central Station.