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Avenue Victor Hugo, 3-5, Limpertsberg, 1750 Luxembourg, Luxembourg – Show map
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76 properties in Luxembourg
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674 verified reviews
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Best Western Plus Grand Hotel Victor Hugo's staff speaks: French, German
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Sauna, Fitness Center
Food & Drink
Bar, Breakfast in the Room
WiFi is available in the hotel rooms and is free of charge.
Public parking is available at a location nearby (reservation is not possible) and charges apply.
Room Service, 24-Hour Front Desk, Express Check-in/Check-out, Baggage Storage, Laundry, Ironing Service, Shoeshine, Daily Housekeeping, Fax/Photocopying
Newspapers, Safe, Non-smoking Rooms, Elevator, Soundproof Rooms, Heating, All Spaces Non-Smoking (public and private)
Brasserie Schuman (219yrd) Confucius (44yrd) Miyako (22yrd)
3:00 PM - 12:00 AM
7:00 AM - 11:00 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 4 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
There is no capacity for extra beds in the room.
The maximum number of cribs in a room is 1.
Pets are not allowed.
When booking more than 5 rooms, different policies and additional supplements may apply.
Cards accepted at this property
Hover over the cards for more info.
Based on 674 reviews
Value for money
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Score from 995 reviews Excellent
the hotel staff are 6 star people they take care of everything for our next travel and also about ourself in Luxembourg and they help for me was so helpful ,
Room layout and bathroom were nice. Appreciated the bus stop across the street.
In room heat was constantly running and could not be turned down, or off. Our Room was like an oven so we had to leave the windows open, which was loud. The Staff promised that someone would come fix the problem,but no one ever did. This does not seem acceptable for a four star hotel.
My room was heated when I arrived, excellent multilingual staff.
The breakfast room was a little small
The rooms are extremely small!!!. Very basic. Too hot, aircond didint work. No tea or coffee facilities. Certainly not 4 star hotel.
location price service
the breakfast is expensive
- confortable and clean, it is a 4 star hotel...
- Breakfast is not always served in the "annexe" (a separate building with rooms), it is necessary to exit the building and cross the street. I had to do that one day under the rain. - The view from my window was a grey wall at about one meter distance. - I found the door of my room completly open and lights on one evening while coming back to the hotel :O luckily nothing has disappeared from my luggage...
I've stayed many times in this hotel and the location is very good. Rooms are clean, beds are comfortable.
The room I stayed in last time, in the main building, was very noisy even though it was overlooking the inner yard. There was noise of running water or maybe the heating but it was disturbing. The separate building is better, in my view.
location (10 min walking from centre. 3 min walking from Magnum club) facilities (for example coffee making facility) friendly staff clean room (daily)
we were put on a smoking floor, so every now and then it was smelling breakfast is expensive, better to take a sandwich from subway on the other side of the road
Polite and helpful personnel at the reception. Bathroom is very clean. Wi-fi works well.
We found only one cafe near the hotel. But the shopping area is within a 10-minutes walk.
Walking distance into town, friendly staff and let me check-in exceptionally early and were very accommodating.
vanity kit clean enough space
bed was awful. two single mattress instead of one big one. skidded apart permanently. beds made a very irritating noise with every movement you made
Heating did not work so I was freezing all night. Hotel was fully booked so I could not change room
Fitness and sauna. Big blanket. Toileteries. Cleaness. Close to the centre. Supermarket is nearby. Wifi connection was OK.
Breakfast is expensive - 15eur. The room was much smaller than declared - it was a problem to put somewhere a luggage.
Location Stayed here twice before in the main hotel which was good
Assigned a room across the road in the Annexe and spent two nights. 1 Wi-fi almost non-existent 2 Shower head connection was broken so one hand needed to hold 3 Smallest tv screen ever
What used to be a 3-star-hotel has been upgraded to an annex of the 4-star, without any apparent changes. During my stay, the room was terribly overheated, without a possibility of turning down the heating. The floor tiling amplifies any noise in the building, and I was woken up by my neighbour an hour earlier than needed. The bed was small and shaky and the mattress quite uncomfortable. Definitely not 4-star level.
It is clean. The staff is very helpful.
The bed is not very comfortable, but o.k.
The gal at the desk was so helpful and smart! We just felt so welcome! Loved the coffee\tea availability!
1/ Water in the room wasn't warm, it was just cool. 2/ There was no bath in the executive room, although the description on booking.com said there was one. The receptionist said that only 7 exec. rooms have a bath, mine didn't have. 3/ Upon arrival (11pm), there was no receptionist at the reception desk for 10 minutes. The office was wide open, some suitcase was left on the floor, a computer, a mobile, some bags too - anyone could just get in and grab the stuff. This is unacceptable for such a renowned hotel.
The staff was fantastic
Rooms are a bit small
Very easy going to down town and very convenient to most of the places. Good price. Good breakfast.
I ask to get a non smoking and an upper floor, I got a smoking room in the 1st floor. :-( and the hotel did't seems to be very crowed to deliver my request.
Location is fine, compared to other hotels in Luxembourg the price was quite competitive (although I benefitted of a reduced rate found through booking.com), it is calm, the bathroom was clean and very spacious. The room not so much, but was big enough.
No tooth paste.
The staff, extremely helpful, really stands out. When I asked to have a kettle in my room, at arrrival a whole tea=coffee set waited for me in the room. One of the fre hotels where when I ordered a wakeup call it actually happened. And the reception clerk had a sense of humour! 10 min on foot from Kirchberg and the CoJ. All of this surprised me in a very pleasant manner.
The bed was very hard. I do not like soft beds, but this matterace was rock solid. Moreover, they put a rubber sheet on it. I don't know if you like it, but I despise sleeping on a condom, so just take it off. Otherwise really a good hotel.
Clean, next to the city center, price ok for luxembourg
No help with the luggages
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