Hotel Restaurant Heintz

Breakfast was fine. Excellent service - the owner of the hotel was very helpfull and gave us lots of advice where to go and what to see. Its a good idea to stay here and drive to and from Luxembourg city for a sightseing.

A very charming hotel with lots of character. The staff were excellent and couldn't be more helpful and welcoming. Food was good too.

Good hotel near the castle, interesting interior desing solutions, very good breakfast.

We had a confirmation that we have a room with a balcony and a parking spot, we had neither.

A friendly hotel in the center of the old village close to the castle.

Staff very friendly and accommodating. Lovely garden. Right in the middle of all the action.

Food - fanastic, venue - fanastic & those working - fanastic

Excellent location, clean attractive room, excellent service, good breakfast.

Good hotel, good location

nice hotel with its own style and friendly staff, its own parking at a reasonable price

within two days of our stay we could not dine in the restaurant at the hotel because it did not work for various reasons

Very friendly reception desk (the owner). Nice old historic building but clean and well maintained.Nice view from the back of the building.Excellent location in Vianden. I would definately go back to the same hotel.

Limited number of (paid) parking spaces which you have to reserve upfront but last minute they will probably all be gone. Alternative is paid public parking which is still relatively close by but somewhat inconvenient. Restaurant area is closed at 21.00 even for a cup of coffee / thee.

We wanted to see Vianden and the castle and countryside there and for this purpose this hotel was suitable. The hotel staff and servive was very friendly and good.

Breakfast should of been included in the price.

The lady at reception, not sure of her status, was more than helpful offering helpful information re things to do in Vianden, as was the waiter. They were only two staff members we saw in out two night stay, they both worked very hard but perhaps a third person may be helpful at busy periods. Like others we thought the fondue sounded interesting, it was very good although rather expensive for bread and cheese. The buffet breakfast and dinner on our 2nd night were also excellent. This hotel is nicely situated in a beautiful village, an area we will definitely visit again.

I have to agree with others that the rooms are very bland, not helped by the duvet being folded in two an placed at the foot of the bed. The room however was fresh and clean with a lovely balcony overlooking the garden and old city wall. An in room safe for us would be greatly appreciated. Our room was not serviced, however I mentioned it as we went in to dinner and the lady returned to me 15 minutes later explaining that the chambermaid had been alone that day and that she had made our room up, I am sure this was just an unfortunate one off rectified as soon as they were aware.