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Newest reviews for Hotel-Restaurant Windsor

  • An-sofie
      Netherlands
    August 23, 2014

    Location was good and bed was very comfortable. Nice, spacious room.

    Breakfast was not as expected and was very meager. Our shower was also broken, and the pipe from the bathroom sink seemed to be clogged as our water stayed in the basin for a while.

    7.1

  • Bernardo
      Luxembourg
    June 22, 2014

    I booked at 23.15 CET, the hotel and booking.com confirm and when I get there the hotel is closed! The number outside on the door was for a phone inside the closed reception! Complete lack of respect. I was in bed at 1.30am. More, the site indicates a 4 star hotel. Not even in India this would be a 4 star hotel. Thank you for the pizzeria next door to reach the owner to come and open the hotel.

    4.2

  • Christian
      Luxembourg
    December 17, 2013

    Positive: Big room, nice staff (Grosses Zimmer, nettes Personal) (Grande chambre, personnel sympa)

    Only worth 2 stars! Not 4! Nur 2 Sterne wert! Keine 4! Vaut que 2 étoiles! Non 4! Negative: 1) Only one elevator which was defective during all my stay of 3 weeks. Was on 3rd floor, 70 stairs one way! 2) No internet in the room, only in lobby. 3) Restaurant and bar closed due to remodeling. 4) No casino or pool/spa-facilities at hotel, both pictures are "stolen" from Mondorf casino or Mondorf spa plant (each 10min walk! Costs extra!) 5) Cheap IKEA-furniture (tables, sofa, lights) 6) Heavily worn-off furniture, ripped bed, cracked lath floor! (Lath floor got replaced, bed not) 7) Empty minibar, no electric kettle with coffee or tea provided. 8) Old-school doorlock, do not loose your key! You only get one. 9) Frontdesk operated by cleaning lady. Frontdest falls apart. Had to wait 20min for someone to show up, altough I rang "the bell". (The woman went for a walk outside) 10) Communication should, if possible, only be made in french... the staff does not really speak another language well enough to be helpful. 11) Heating elements made water noises and only became lukewarm. (They aired out once, but not with much of an effect. They blamed it, like many other points on the ongoing works in the building) Conclusion: This hotel might have been a 4-star many many years ago! It is a small place with about 25-30 rooms only. The hotel is put together of different buildings which got added one after each ofter. They might a couple rooms that might qualify for a 4-star-rating, but by far not all the hotel. This place is bigtime overrated. If you seriously consider a 4-star hotel, book somewhere else. If you still consider booking there, call the hotel first and get a written confirmation that ALL the remodeling of the hotel is finished. Good luck! ***FR*** (Au besoin, utiliser google translate pour traduire mon texte!) Conslusion: Si Vous désirez sérieusement avoir un confort 4 étoiles, je Vous recommande vivement de voir ailleurs.

    4.2

  • Anonymous
      Germany
    November 17, 2013

    Stuff does not speak english and no internet available in the rooms

    4.6

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