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Avenue François Clement 58, 5612 Mondorf-les-Bains – Show map
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6 Reasons to Choose Hotel-Restaurant Windsor
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7 properties in Mondorf-les-Bains
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30 verified reviews
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Hiking, Cycling, Fitness Center, Casino
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu
Free! WiFi is available in public areas and is free of charge.
Public parking is available on site (reservation is needed) and costs EUR 2 per day.
2:00 PM - 10:00 PM
Until 10:30 AM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 3 years is charged EUR 5 per person per night in a crib.
One child from 3 to 12 years is charged EUR 15 per person per night in an extra bed.
One older child or adult is charged EUR 25 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. Charges may apply.
Cards accepted at this property
Hotel-Restaurant Windsor accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 30 reviews
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Location was good and bed was very comfortable. Nice, spacious room.
Breakfast was not as expected and was very meager. Our shower was also broken, and the pipe from the bathroom sink seemed to be clogged as our water stayed in the basin for a while.
I booked at 23.15 CET, the hotel and booking.com confirm and when I get there the hotel is closed! The number outside on the door was for a phone inside the closed reception! Complete lack of respect. I was in bed at 1.30am. More, the site indicates a 4 star hotel. Not even in India this would be a 4 star hotel. Thank you for the pizzeria next door to reach the owner to come and open the hotel.
Positive: Big room, nice staff (Grosses Zimmer, nettes Personal) (Grande chambre, personnel sympa)
Only worth 2 stars! Not 4! Nur 2 Sterne wert! Keine 4! Vaut que 2 étoiles! Non 4! Negative: 1) Only one elevator which was defective during all my stay of 3 weeks. Was on 3rd floor, 70 stairs one way! 2) No internet in the room, only in lobby. 3) Restaurant and bar closed due to remodeling. 4) No casino or pool/spa-facilities at hotel, both pictures are "stolen" from Mondorf casino or Mondorf spa plant (each 10min walk! Costs extra!) 5) Cheap IKEA-furniture (tables, sofa, lights) 6) Heavily worn-off furniture, ripped bed, cracked lath floor! (Lath floor got replaced, bed not) 7) Empty minibar, no electric kettle with coffee or tea provided. 8) Old-school doorlock, do not loose your key! You only get one. 9) Frontdesk operated by cleaning lady. Frontdest falls apart. Had to wait 20min for someone to show up, altough I rang "the bell". (The woman went for a walk outside) 10) Communication should, if possible, only be made in french... the staff does not really speak another language well enough to be helpful. 11) Heating elements made water noises and only became lukewarm. (They aired out once, but not with much of an effect. They blamed it, like many other points on the ongoing works in the building) Conclusion: This hotel might have been a 4-star many many years ago! It is a small place with about 25-30 rooms only. The hotel is put together of different buildings which got added one after each ofter. They might a couple rooms that might qualify for a 4-star-rating, but by far not all the hotel. This place is bigtime overrated. If you seriously consider a 4-star hotel, book somewhere else. If you still consider booking there, call the hotel first and get a written confirmation that ALL the remodeling of the hotel is finished. Good luck! ***FR*** (Au besoin, utiliser google translate pour traduire mon texte!) Conslusion: Si Vous désirez sérieusement avoir un confort 4 étoiles, je Vous recommande vivement de voir ailleurs.
Stuff does not speak english and no internet available in the rooms
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