눉Two big, big negatives!!!.
(1) The single, most important reason one stays at a hotel is to sleep. This was a terrible experience at this hotel. The beds were awful - lumpy with no support. You couldn't sit on the side of the bed without sliding off onto the floor. Once on the bed, the cheap springs (no, not a platform as found in most German hotels) sank down nearly to the floor. I survived; my wife ended up sleeping on the floor both nights. I would not stay at this hotel again.
(2) Staff - all the staff we encountered including those at the front desk and wait staff in the restaurant - were very, very unfriendly - even grumpy. They were not helpful with any question and made us feel like we were bothering them by showing up. We don't need super friendliness, although that can be nice at times, but we expect staff to be courteous and helpful with basic questions.
눇The following were positives: (1) a great location in the center of
Vianden; (2) convenient parking right next to the hotel; (3) very
quiet - our room was near the rear of the building; (4) excellent
buffet breakfast; & (5) a good, reasonably priced pizza restaurant
on the premises. (Perhaps the French restaurant also within the hotel
was good - don't know as we didn't eat there - but it was
very, very expensive and, on the two nights we stayed at the hotel,
was virtually empty.