Hotel Ponte Vecchio  

Rooms are big and confortable, the staff is really nice, its easy to find transportation, not too far from the city, good breakfast

There's not enough place for all the guest to have breakfast at the same time, so it gets crowded and you have to wait.

terrible breakfast

beautiful hotel in luxury design. friendly personal in daytime.

we had to leave early in the morning but all though they told us we still could have coffee and some breakfast the sleepy night receptionist said it was closed and didn't want to give us anything else but the bill

staff friendly and the breakfast was good

the parking was not very big was full and we had to pay to stand at the hotel to park which is unfortunate.

It was a convenient location for an overnight stop and a place we could rest - with a couple of resturants in the close vicinity.

Room carried a strong smell of stale cigarette smoke. Parking and wifi were both additional costs not included in the room. Room only had 3 pillows for a family of 4. Sofa bed had large gap where the pillow kept falling down. Quality of breakfast poor with luke warm coffee and only one piece of bacon available.

Vicinity to university UniLux

Beds separate from rest of the room and fantastic kitchenette

Its a little far from the centre of town as we liked to be in walking distance for most but there are bus stops every few metres on the road outside and nice and cheap (Free on sundays)

Staff were very friendly and helpful, especially with my 2year old

A cot in thd room may have been easier with my 2year old and spiral stair case he loved climbing.

..... not much!

No facilities, poor breakfast, poor location, poor and dated decor all round, ugly breakfast room ......

The front staff were generally helpful.....The bus out the front goes to the city frequently,,,

If this is a four star hotel then Iam a monkeys uncle...

The room was clean and very huge. I was positively shocked because of the bedroom. There was a small kitches, so it was possible to prepare own food. It was maximally comfortable. The bathroom was also very spacious. I had a bath with a jacuzzi. From the airport it was really close, and it was not a problem to find it, because they have a big banner which you can see from the bus. The bus station is also very close to the hotel. There are good connections to the city center. I can recommend it!

There are 2 main roads around the hotel, so if you open the window there is a little bit loud from the streets. There was not vegetable for breakfast.

Ample room (full equipment) Excellent attention at front desk They did not require me to show my credit card. I was glad with the confidence in booking. com. Congratulations.

To pay parking and internet. lack of ice vendor machine

From out side the hotel did not promise a lot but from inside was different. Very nice decor, paintings, furniture... We had very spacious room with two double bed, table, kitchenette, huge bathroom.. Everything was very impressive.It was same we stayed just one night.. Breakfast was nice, very good choice. Next to hotel was bus station for going to city Luxembourg. 10 min ride...

We just didn't like the building opposite which was abounded with broken windows. It looked that area where is hotel is very rough but probably is ok.

breakfast and room

We chose this hotel as this was advertised as a 4star hotel. Our room was very hot and we could not sleep. Air condition was broken and hotel did not give us a fan on the 1st night.We couldn't keep the only window open as it was opening on to the main road (ground floor). 2nd night was even hotter and my kids slept on the floor.None of us could get any good sleep. I slept on a chair next to the window. I asked for another fan and didn't get one. We were offered another room around 3AM but that room did not have functioning air conditioning either. Female receptionist was extremely rude. According to her air conditioning system has not been working for a while. Hotel still advertises as a 4 star which is very misleading and we were cheated.

The facilities were good

The room was smelly. It smelt like someone had been cooking rice in the room; we had toopen all the windows to let some fresh air in and get rid of the smell, which at 11pm in the evening was not nice. Thankfully it was a warm evening so we would have opened the windows anyway.

large rooms, close to the city centre

the service (we got just one towel for two, no toilet paper in bathroom etc.), ther was a bad smell in both rooms we had

Very good hotel. Friendly,helpful staff. Clean, good sized room. Only a short bus ride from the centre.

Shame wifi was not provided free. Most places I visit now offer complimentary wifi as standard.

Painted lobby

indifferent reception staff

24 hour desk and breakfast included in the reasonable price for a 4-bed room

overcrowded breakfast - we had to wait for 30 minutes to get a table, and only french-speaking waitress. this is not a major drawback and I wouldn't normally complain about it, but that was the only thing we didn't like.

If having a car, good location which is close to city(5~10min). Two layered room with living room on ground, sleeping room on 1st floor, so children like it. Room have a tableware, electric range, kitchen sink, and bath in bathroom. Calm and sound street.

They don't have a bar, so we should have to take beers from next hotel restaurant. And, in front of hetel, there is a vacant old building which is likely to be destroyed. So, felt awaful to seems to appear ghost at night, actually I dreamed light nightmare. Breakfast seemed to be old, in my feeling.

Decor was excellent as were the staff and breakfast food

Good value for money...easy access to city...the utensils provided in the kitchen were satisfactory...the room was clean and spacious...

the air conditioner was not working...

This is by far the worst hotel I have ever seen. When I booked a room at the hotel I was fooled to believe it was a 4-star hotel but it is not. As it has no restaurant I would rate it as a 1-star hotel. I was also fooled to believe that it was not needed to reserve a parking space as it was not stated on the reservation information but when I arrived the parking was full and I was asked to put my car elsewhere. The room we got was a smoking room. We changed to another room which had a very poor extra bed for the kids. Due to all this and the quite bad service I paid the bill and moved to another more decent hotel. I would not recommend this hotel to my enemy. Stay away!!!

great we found the staff , breakfast very good parking across the hotel is free u can walk to town or take bus no 9 , every 15 mins