눉1. as soon as i reserved my room my money was blocked on my credit card, when i payed cash at the arrival i was hoping to get my blocked money unblocked, i was told to wait 15 days! 15 days have passed and money still blocked, that means i was charged twice!
they don't speak any English, I hardly made them understand my problem by phone but they had to speak to "their manager" which was supposed to happen on next day and they had to call me which they didn't
I tried to call booking com but no operators available!
only way to solve this is to ask my bank to do something.
2. lift works only during day, because reception is open only during day (some hours) on other time you are left with your keys and you can climb up to 3-rd floor every time with your bag but it is a minor problem.
3. view is not the GREAT, mostly other roofs around.
4. what do you mean: "your credit card may be pre-authorised prior to your arrival" make it specific, what are you blocking on my card and for what period and first of all why??????
눇room cleaned every day, fridge, mini balcony, polite staff, trying to help you.