Metropole Hotel  

Friendly, helpful staff. Great breakfast. Very clean. Excellent location - close to train, tram, and within old city. All around a very pleasant experience - We will return.

The hotel is 50 m far form the the bus stop of the bus n. 22, from and to the airport, 100 m from the central station and in the city centre. A great location but that it's more important a very good hotel! I'd like also to underline the fact of the furniture in the hotel and in the room: it's interesting and fascinating in the same time!

The breakfast is good. Maybe a little bit more choice it would be suitable especially for guests from Italy or the South Europe!

location is perfect, good breakfast

very small room, no free TV, no free Wi-Fi, poor reception

Location is really good and rooms are clean.

The biggest problem was parking, the hotel doesn't have their parking place and the cost for parking is very high. The second thing, that in my opinion is not normal, that internet connection in the rooms is only for the extra charge...from my personal experience in 4 stars hotel, internet connection is FOC. Rooms are very small (all night i heard the noise of tram) and the breakfast is not like in a 4 stars hotel... If you stay in this hotel, as a tourist - this hotel is ok, because of the location and price, but if you are going for the business purpose - I would not choose this hotel again.

The location to the old town and near to the bus stop to the airport. Although I had booked a single room it appeared I was allocated a double room on arrival which was not facing the road and was very quite. The bathroom was a good size with large shower. The choice of food at breakfast was greater than I had expected. The hotel was undergoing refurbishment but this did not cause me any issues. There was a pleasant bar area.

No major issues although the fried eggs at breakfast had obviously been cooked first thing in the morning and the bacon was over done. The duvet on the bed needed to be larger as it was only the width of the bed.

Location, cleanliness, sufficient breakfast buffet

Undersize duvet, no shelfs in the shower to put shower gels etc on

Great location near the huge food market and old town.

Incredibly ignorant and non-serviceminded staff. The elevator was not functioning during our 3 days there. The hotel charged extra for wifi.

The hotel was lovely. It's still undergoing renovations, but there is no disturbance from this!. The staff is so friendly and helpful. Breakfast was delicious with more than the standard meats and cheeses. The room was beautifully appointed, the bed was comfortable, and the hotel was in site of the airport bus stop at Stockmann center and the trams too! Wonderful value and a really good price.

The only reason the hotel didn't rate an Excellent, was the construction. You might want to ask for a room on floor 1 or 2 if it's still under renovation and you have lots of luggage. Once finished, this place will be truly lovely.

Good location

I didn't appreciate having to pay for internet - and not cheap - and when there was a problem we had to make the phone call, for which the hotel then tried to charge us. They had already charged my credit card before we arrived.

Good location: very close to the train station and the bus stop to the airport and to the city center as well.

It's an average hotel with a quality/price ratio a bit low. The restaurant is definitively absent: I was alone having dinner there with a menu of just 3/4 alternatives.

Free beverage with checkin.

Location is very convenient, easy to access sightseeing spots and the airport. Amenity is enough.

There was no elevator, although explanation of the hotel says there is. Maybe it is due to under reconstruction, however I wish the there were notification when I booked.