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Newest reviews for Rafael Hotel Riga

  • Anonymous
      Lithuania
    September 14, 2014

    cosy hotel, room was spacy and clean.

    location is too far from old town to walk, poor breakfast

    5.8

  • Juan
      Spain
    September 2, 2014

    The staff was very professional and kind.

    The bedroom needed a small desk. There was plenty of room for a desk. No elevator.

    7.9

  • Geoff
      New Zealand
    July 27, 2014

    A very basic hotel about 20 minute walk from Old Town. Secure parking on site.

    Plumbing needs looking at. Drains clogged. Bath towel had holes in it. Breakfast only average and nowhere near enough seating space.

    5.8

  • Laura
      United Kingdom
    July 27, 2014

    Good and helpful reception staff, simple but good breakfast, nice hotel newly refurbished.

    No air con or fan (even if on the hotel description it says it is provided), our room was on a noisy street, poor WIFI connection in the room, toilet wasn't completely flushed when we first got into the room - and the flush was not working properly.

    5.4

  • Gintaras
      Lithuania
    July 22, 2014

    Poor drainage in bowl as well as in shower. Grey bad linnen. Lack of maintenance in room.

    5.4

  • Anonymous
      Finland
    July 22, 2014

    Lousy breakfast

    4.6

  • Anonymous
      Estonia
    July 6, 2014

    Wifi ok, location and price ok

    room was not cleaned and in the shower cabin water did not go down correctly

    4.6

  • Ruslan
      Russia
    June 11, 2014

    Clean and simple room. Own parking.

    Away from the old town.

    8.8

  • Edvinas
      Lithuania
    June 3, 2014

    Safe and cheap parking in the inner yard (5 EUR). Clean and comfortable rooms, reasonable price for the location. The breakfast was OK for the price although coffee machine didn't work.

    The rooms were clean although at first we were given the key of the room which wasn't prepared and untidy. The staff solved the problem quickly.

    7.9

  • Aleksei
      Estonia
    June 1, 2014

    Place, location.

    Room needs hard cleaning!

    8.3

  • Iryna
      Ukraine
    May 24, 2014

    Very unfriendly guy on the reception: we came to the hotel at 13.00, the boy said that we can check-in only at 14.00 because the room is not ready and that the hotel haven't received our payment. After providing him with sms from my bank with payment, he back with key from our room. Breakfast was included in our room rate, but it began at 8.30. Our check-out was at 7.30 and we asked about cup of coffee, guy said that it's possible only for additional payment. Also he doesn't speak English at all. Never will stay at this hotel again.

    6.7

  • Anonymous
      Lithuania
    May 11, 2014

    Location and parking availability, staff is friendly but unprofessional

    Cleanliness, level of service, room quality

    5

  • Katarzyna
      Poland
    May 3, 2014

    - generally, it's a budget B&B quite close to centre (1,5-2 km) - it could be better (3 stars??? come on!), but it's not so very bad;) - rather clean, but not super-clean - we visited Riga in early April, it was quite cold (during day 5-8 C), and the central heating was all the time on, and room was warm - also no problem with hot water - useful -fridge in the room (terribly noisy, though)

    - room on the groud floor (behind reception desk) was VERY noisy, especially in the early morning (breakfast preparation and staff loud talks), probably in high season also in the night... - poor breakfast (also service does not pay attention to refill empty plates or bring milk-so you can have cereals, but no milk to add:)) - staff hardly speaks English (the girl was ok, boys - sign language), good that we didn't ask anything special:) - no remote control for TV (sorry, but we have more TV sets than remotes, and they are all in use LOL) -actually that was quite funny, and after all we just wanted some music, which mobile phone can supply:)

    4.2

  • Paul
      Austria
    April 27, 2014

    nothing - worst place ever. totally not recommendable.

    We had three double rooms, but only could use one bathroom. One had no warm water and the other was fully covered with mildew. The mildew resulted from a leaky bathtub, so the water runs into the walls, floor,etc. The rooms are facing the main road so they are very load. Moreover, because of the missing sun blind it was not possible to darken rooms with morning sun. Moreover, the road lightning shines directly into the rooms.... Depending on who you asked from the front desk staff, we recieved totally different times for breakfast. It seems that they never cleaned the breakfast room. The staff was not interested in taking care of the buffet. Which was really annoying that sometimes they even did not have plates, cups, bowls to have breakfast. This was mainly because the staff did not remove the dishes from the guests, so they could not wash them and put them again on the buffet. The coffe machine and hot water at the buffet were only for decoration reasons and not to prepar yourself tea or coffee. Since the housekeeping did not clean our rooms we had to ask for toilet paper at the reception. Unfortunately, the receptionist answered that he has not any toilet paper for us...... When we checked in at the hotel, the rooms were not clean, the towels and bed-linen had stains. If somebody is interested we have pictures to proove these issues.

    2.9

  • Anonymous
      Germany
    April 19, 2014

    nice atmosphere, overall very nice and helpful service, parking facility, fairly near to old town, breakfast ok, clean and nice place

    heaters somewhat too small to get the room warm

    7.5

  • Janis
      Latvia
    April 16, 2014

    - secured parking provided - quality and interior of the room - easy communication with staff, personal approach

    - there was no shampoo and shiwer gel provided. Good that coincidently I had my own - TV was just a piece of furniture - no remote was provided - breakfast was scheduled for 8:30 (was just ok for me) but in reality it was available by about 8:45 whihc resulted for me being late for work

    8.3

  • Anonymous
      Estonia
    April 1, 2014

    Hotel staff tried to be kind and helpful.

    We stayed in two rooms, but both had a terrible smell inside, especially in bathroom. Rooms were very unclean. At the weekdays the breakfast is served at 9, having duties earlier, no chance to eat. I asked for earlier breakfast, it was promised but then stuff changed and no actions happened.

    3.3

  • Lorraine
      United Kingdom
    March 23, 2014

    Good location, friendly and helpful reception staff, happy to answer our questions, anything we asked for we were given promptly, staff could speak good English - which made things much easier for us. Felt safe in hotel, room and beds comfortable, water in shower always nice and hit at anytime of day, room was warm with adjustable heating. This hotel does what you need, and we would use again anytime.

    7.9

  • Hanno
      Estonia
    March 22, 2014

    Comfortable and spacious room.

    Breakfast could have been served earlier and there could have been more juice available.

    7.9

  • Anonymous
      Lithuania
    March 19, 2014

    I liked this hotel, nor disliked. You can bring the dog with you (for a quite small amount), and beside the street there is huge park for walking the dog. There is a parking place, small, but if you don't want to pay for a parking place, 5 EUR for a night is just it.

    No lift - if your room is in second or third floor and you have a baby, baby stroller, 2-3 luggages and etc. and you want to stay for a week.. think about it.

    8.3

  • Anonymous
      Lithuania
    March 18, 2014

    Location, parking, comfortable bed, clean shower, coffee.

    poor breakfast (you have to be quick if you want get some), no toilet paper until we asked for it.

    7.5

  • Maksim
      Ireland
    February 24, 2014

    Good location, Close to city center. Parking on-site(very handy). Good pillows. Flat-screen TV with many channels. LIDO restaurant just two blocks away, great food and good prices.

    Room wasn't ready at 14:40, when we arrived. There were no soap, shampoo in our bathroom. Sheets for kids bed were missing and when supplied found them very worn. Room door was not easy to open, room 12.

    6.7

  • Dovile
      Lithuania
    February 19, 2014

    Although the breakfast was promised from 8.30 to 11h, there was nothing to eat when we came at 10h. Staff's answer was: "sorry"...We stayed for two nights, and there was no breakfast neither morning, perhaps the clients should be in the cafe before 8h30 to get the promised meal?

    6.7

  • Anonymous
      Russia
    January 8, 2014

    .... wonderful and friendly staff !

    10

  • Inna
      Estonia
    December 28, 2013

    Near to center , 15 min by foot

    Bad bathroom, shower. Bad bed, under bed were boxes, it wasn't flat enough.

    6.7

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