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Newest reviews for Riverside Hotel

  • Robert
      Germany
    September 11, 2014

    Perfectly located, clean and tidy. Breakfast recommendable. All in all great service for a reasonable price. Staff was always friendly and supportive.

    10

  • Brigitte
      United States of America
    August 28, 2014

    Genuinely kind and professional staff (who spoke excellent English), fast & consistent wifi, clean stylish rooms, and easy fifteen minute walk to Old Town + bus station

    9.6

  • Anonymous
      United Kingdom
    August 20, 2014

    Room was nice and spacious, we had a Jacuzzi bath which was really nice. The staff are friendly and helpful.

    The location is poor as there is absolutely nothing around the hotel unless you walk into the centre, which isn't a walk we wanted to do in the evening. The room service was ok but the pizza size varied from night to night for the same price! Also the room service prices are completely different on their website to the actual menu.

    6.7

  • Diana
      Netherlands
    August 19, 2014

    Staff is very friendly and ready to help any time with any thing; very flexible and understanding about any matter, from money till room service questions. In the bathroom was a note saying if we wanted towels to be changed, we had to put them onto the floor. We never did, but our towels were always changed for fresh and clean ones. Breakfast food was very diverse and delicious too, for every taste there was something to fill you up. Hotel itself is very clean and cosy. Keys are electronic, which is very easy to use. Reception is available 24/7, which is very nice, especially when you come back late or you suddenly need help in the middle of the night. Me and my boyfriend did not regret any euro we paid for the hotel. Thank you very much, Riverside Hotel!

    The central heating was not working, however the air conditioning was still available. The location is not the most picturesque, but still very close and easily reachable from the city center.

    9.2

  • Imre
      Estonia
    August 18, 2014

    Good location, nice price, very clean room, friendly hotel stuff

    view from room window...

    9.6

  • Anonymous
      Denmark
    August 13, 2014

    Sauna, price, location

    small room, breakfast and sauna cost ekstra. (but its worth it)

    9.2

  • Wojciech
      Poland
    August 12, 2014

    - quality for the value - room condition in total - wifi connection

    - one key for two persons and no chance for the second - somebody tried to enter to my room during the night and reception cannot help - poor choice and quality of the breakfast - no warranty for the car park (you have to sign a document where you knowledge that fact before leaving a car for the night) - I was pressed to pay for the room before I entered it

    6.3

  • Robertas
      Lithuania
    August 5, 2014

    Unfortunately, no praise for what

    Bad location. The noise from the street by passing cars (hotel is near of one of busy street). The room has the stench of cigarette smoke. The bed designed special for Yogis... The mattress was hard like the Soviet Union train bunk. In the future I would not stay there again.

    5.4

  • Urszula
      Switzerland
    August 3, 2014

    The staff working there was excellent, very friendly and helpful. The bathroom was great and newly renovated and the room with the working air condition , blissful thing in the heat of the summer. Also parking available on site. Great value for money

    10

  • Bruce
      United States of America
    July 31, 2014

    price

    tv was small and only 3 channels

    7.9

  • Sonja
      Germany
    July 29, 2014

    very beautiful and new bathroom, quiet at night, private safe in the room

    bit of a walk to the city center, no water kettle in the room, TV had only 4 channels

    7.1

  • Kristina
      United Kingdom
    July 23, 2014

    Room was great, neat and comfortable, with newly refurbished bathroom, everything clean. All staff we met was friendly and helpful, ready to help and recommend where to go in the city. About 15 min walk from city centre. Definitely would recommend for both leisure and business stay.

    9.6

  • Roberto
      Sweden
    July 22, 2014

    The staff was really helpful and nice. They answered all my questions and even called to order a pizza for me, that's awesome service.

    9.6

  • Raymond
      Australia
    July 20, 2014

    Real double bed. Fast WiFi. Clean and comfortable room. Easy walk to old town and station.

    No tea-and-coffee-making facilities. No fridge. No English channels on TV. Breakfast could be better.

    7.1

  • Antoni
      Poland
    July 19, 2014

    Lack of tv programs showing the Mundial!!! Cost/value

    5.4

  • Natig
      Azerbaijan
    July 16, 2014

    Breakfast

    Comfort, location, cleanliness, facilities, wifi, etc.

    3.3

  • Stephen
      United States of America
    July 10, 2014

    The rooms are adequate and the breakfast, an additional 5 Euro, was good.

    Incredible vacation mistake! The hard-working staff of the Riverside Hotel was unable to compensate for the worst management I have encountered in my recent six nation travels. Built around the concept of the “one-time guest,” the Riverside lacks the business model catering to customer satisfaction. It is marginally fit for Western guests. The management has no concept of building a “repeat customer” base, and attempts to squeeze money from its guest services to the maximum extent possible to reap the financial benefits from its customer’s pockets-- Now. The hotel is well outside the city center. There are no eateries, bars, coffee shops, or shopping in the vicinity of the Riverside Hotel. A cab ride is required each and every time its guests would like to reach a meaningful part of town. The area is of questionable safety for travelling at night outside of a group; there are drunks passed-out, sleeping, or still drinking at the many bus stops, tunnels, and parks between the city center and Riverside. Its collection system is archaic and inconvenient. Upon checking in the Riverside Hotel counter, I was informed that the credit card machine was broken and I would be held responsible for daily payments in cash. The hotel’s inadequacy became my responsibility as I was forced to visit the bank machine (ATM) to pay the bill daily. Additionally, after having the manager contact me, a portion of the staff was “less than friendly” for the remainder of my stay. There was a single English speaking television channel—BBC news; additionally, many of the music videos were in English, if that counts…. Finally, the hotel is overpriced. At 32.50 Euro per night during the week with a price increase to 49.50 Euro on the weekend, I failed to see the value. I have stayed at hotels in the same price range much closer to the City Center that are cleaner, nicer, and much more convenient. Although the management boasts recognition by major travel firms, I am unconvinced.

    4.6

  • Larisa
      Romania
    July 3, 2014

    It was really nice to stay here! The indication to get to the hotel are very very useful. The hotel is very close to the center. The staff is extremely friendly and useful. It's very clean. The hotel is nicer than some hotels of 4 stars!

    10

  • Andris
      United Kingdom
    June 29, 2014

    Friendly and helpful staff.

    8.8

  • Harris
      Sweden
    June 26, 2014

    the only nice thing that they have beautiful girls who working there.

    the bed and pillows are very old and very uncomfortable.

    4.6

  • Vaidotas
      Lithuania
    June 23, 2014

    Good communication (by public transport), not far away from the city center: 10-15 min on foot. Nice new hotel, clean rooms, spacious guarded parking lot (2 EUR/day). Overall impression: good value for money.

    The surroundings. Twin room was rather small (if to consider for two people). Although it was promised to work, the WiFi signal was too poor in the 4th floor to have the internet running.

    9.2

  • Anonymous
      Ukraine
    June 11, 2014

    nice hotel, not far from the city center and bus stop to the airport

    9.2

  • Ana
      Belgium
    June 6, 2014

    Extremely friendly staff, clean rooms, new hotel.

    It is located in a dodgy part of Riga, but it's not far from the centre. The central market is on the way - perfect to get some breakfast.

    8.8

  • Vladimir
      Russia
    May 16, 2014

    Good bathroom, 15 minutes avay from center.

    Barking dog on the parkin whole night long, no minibar

    7.1

  • Paulius
      Lithuania
    May 5, 2014

    Quiet area, very good breakfast, helpful staff, good WIFI signal ;)

    Location is 15 min walk From the Old Town. Have to pass the bus station,central market,which are not the best places to walk, especially at night. During the day its fine.

    9.2

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