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Aqua Fun Club - All Inclusive
Km 18, Route De L'Ourika, 40000 Aït Hamid – Show map
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11 properties in Aït Hamid
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141 verified reviews
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Aqua Fun Club - All Inclusive's staff speak: French, Spanish, English, Arabic
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Outdoor Pool (all year), Grounds, Terrace, Sun Deck
Tennis Court, Pool Table, Ping-Pong, Darts, Water Park, Sauna, Fitness Center, Solarium, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year), Game Room, Playground, Entertainment Staff, Nightclub/DJ, Kids' Club, Evening Entertainment
Food & Drink
Restaurant, Bar, Restaurant With Dining Menu, Buffet-Style Restaurant, Snack Bar
Free! WiFi is available in public areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Vending Machine (drinks), Shuttle Service (free), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Concierge Service, Shared Lounge/TV Area, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Daily Housekeeping, Fax/Photocopying, Hair/Beauty Salon, Souvenir/Gift Shop, Honeymoon Suite
Safe, Shops (on site), Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Heating, Designated Smoking Area
French, Spanish, English, Arabic
3:00 PM - 12:00 AM
12:00 PM - 1:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! One child under 6 years stays free of charge when using existing beds.
Up to two children under 12 years are charged 50 % of the room stay per night per person for extra beds.
The maximum number of extra beds/cribs in a room is 2.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Aqua Fun Club - All Inclusive accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 141 reviews
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The entartaiment was 5 star,thx for everything
The aquapark is the only thing I liked although the water was very very cold and even the kids resisted few minutes inside
THE NET NOT WORK EXPET IN THE LOPE
children club staff are outstanding - my niece had a blast
reception staff are obnoxious especially upper management - this is really too bad
Facilities: one tennis table and not properely working Very low quality pool/billiard Covers of the beds weren't changed, with hair....due to lack of covers, according to the room service the hotel send the covers outside for cleaning and wait for them (no double covers, small quantity) Food and restaurant Very poor to absent activities and taking care of kids At all not motivated animators, and only 2 in total covering all so wrongly called activities Absence of fresh juices, and in stead offering the dry artificial juice mixed with water Water in the aqua park and pools is very very cold straight coming from mountains..... So only few people are swimming Telephone in the room locked and though my complain wasn't unlocked, so i had to walk from room to reception to follow up on the covers subject I had to personally chase the room service to look for clean covers and supervise myself to make sure the covers are this time changed with clean ones The new covers are also with hair, the room service said they complained many times to management that clean covers come with hair.... The safe was closed, and had to go to reception to ask for opening The restaurant looks more like student canteen, the low quality of sausage, cheese, rice with milk, very law quality of desserts, and not enough in quantity....very limited choice.... The same applies to all restaurant.... At the parking while leaving one "troittoire" with sharp angle damaged one of the wheels that went flat immediately, asked security to support and they directed me to some of the customers who just entered.... The first day, At the reception stayed almost 40 minutes, 15 min just to got someone attend to me, the lady confirmed the reservation (through booking) and shown me the mail confirmation as well as the fax from booking, however she insisted to show her my reservation, and that i need to send it by mail to them....
Water park and food choices good. Lots of pools and loungers
Rooms very shabby no towels for 6 hours in 2 rooms,no phone to reception and lots of issues, so back and forth regularly. Free shuttle bus regularly full.
The children loved the pools and slides. The food was good, the rooms were nice. If you want to travel to Marrakech for the shopping, and you have children with you this is a great hotel to keep you all happy. I have stayed in a beautiful riad before in the medina, but the children would have hated it. Aqua fun club is a great compromise. It's clean, safe and the kids had a great time.
The coffee and orange juice all powdered!!
very kind staff, they do everything to make it comfortable for the guests.
1. towel service on the park, often nobody in the towel house. bad service. 2. poor extra bed for my son, I paid 40 euro's a night for an extra bed that is broken on several places.
kids games,the pools ,the room
no r emote control for the tv ,no room service ,phone not working check in at 3 pm and check out at 12pm any hotel in the world check in at 12 pm check out at 11 to 12
Even though hotel was full the water park did not feel crowded & there was very little queing for rides. Safe for older children to go round on their own to leave us to lie by one of many pools. Good variety of good quality food available all day long. Plentiful drinks including alcohol. Wonderful air conditioning even in the hottest temperatures.
A long way out of Marrakesh
I was with my husband and two children with brother and elderly mother for 5 days. We all liked the hotel and every things in it were fantastic. My husband liked the spa and different varieties of food , children liked the kids fun club at night and swimming, brother liked the green and gardening plants and trees, mother liked chatting with the friendly staff, relaxing and food and i liked every things specially when i know all my families enjoyed the 5 days holiday and wanted to stay longer which will be my next holiday at the same place.
The internet connection was very hard to find any wifi signal only when there were not people using it in the morning as they all busy swimming but after that was very hard and difficult to use or check or emails.
A dream holiday for the young children, lots for them to do. Lifeguards at every pool. Animation team are brilliant and work tirelessly. Lots of pools, very clean, different restaurants, lots of fresh food.
Kids discos start at 9pm - too late for a 4 & 6 year old - even 8 would have been better
The Moroccan meals and the very hard Moroccan workers.
They left a note under the door reminding us to leave at noon. They will ask us everyday the room number, even though we had the wrist band on.The employees were poorely trained.They definitely need a new management.
Service Facilities Shower not working AC Not working Quality of food is very poor Poor price/quality
≫ Good and varied cuisine > Facilities (pools, waterslide ..) > Quality of staff working in restaurants and pools
≫ Reservation Service unprofessional, my reservation was not on the system and I waited for the reservation manager returned from lunch to my check in (2 hours !!!). > When I returned to the room, I was surprised to find it not yet prepared, and I called myself the staff to clean it. > Hotel has a big prb organization between Booking Service / Reception / Service the room (basic thing in a small hotel)
Air conditioning in room and standard of room.
Spa was run down, sauna not operating as it should , jacuzzi dirty with sand and slimy with only 4 jets out of about 30 operating. Charging prices that were exorbitant. Epilation (waxing ) techniques were pitiful and it took an hour just to do the front of 2 legs from the knees down and even then they were not done properly. In the end I had to walk out. Gommage and massage were good but still overpriced.
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