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Bd d'Anfa, 4 rue Soldat Benhamou, 20000 Casablanca, Morocco – Show map
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380 verified reviews
They speak your language
Art Palace Suites & Spa - Châteaux & Hôtels Collection's staff speaks: French, English, Arabic
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Sauna, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year), Playground, Entertainment Staff, Evening Entertainment
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available at a location nearby (reservation is needed).
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Air Conditioning, Designated Smoking Area
French, English, Arabic
2:00 PM - 11:30 PM
6:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
All children under 12 years stay free of charge when using existing beds.
All children under 2 years stay free of charge in a crib.
All children from 12 to 18 year are charged EUR 37 per person per night for extra beds.
One older child or adult is charged EUR 55 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are allowed on request. No extra charges.
Cards accepted at this property
Hover over the cards for more info.
Based on 380 reviews
Value for money
Show reviews from:
A modern complex designed by one of London’s leading architect firms, Pestana Casablanca Suites & Residences offers direct access to the beach, a shopping centre, an outdoor swimming pool, and free...
Score from 263 reviews Very good
Le Palace d'Anfa is a luxury hotel offering a spa and health club and an outdoor swimming pool. It is stylishly decorated and has 2 restaurants serving international and Moroccan cuisine.
Score from 104 reviews Good
In one of Casablanca's Twin Centre towers, this 5-star hotel offers panoramic views of the city, port and Hassan II Mosque.
Score from 342 reviews Very good
This luxurious hotel features a 6,500 ft² spa and elegant suites with views of the Triangle d'Or district of Casablanca with its many boutiques. It is 16 miles from Mohamed V Airport.
Score from 219 reviews Good
GREAT DECOR BESIDES YOUR TYPICAL HOTEL INTERIOR. LOCATION WAS AWSOME . STAFF VERY HELPFULL .
only : toilet paper rolls are small. lol
Some of my frends told me that this hotel has a bad reputation, but I found that it is not tru !!!
Great service, unique decor and a hearty breakfast makes this a fantastic way to start a Moroccan adventure. Mini bar prices a bit steep but hey......
Overall a nice, clean hotel. 25 rooms with movie thematic, each dedicated to a different actor. Quite cozy and quiet on the upper floors.
When making the booking, the money were taken from my account, which is not a problem at all, just that, when I arrived at the hotel (it was 1 pm, so middle of the day), the receptionist said I should put my card again in the POS. That was because "she did not receive yet the list with the payment confirmations for that day". And she promised that the transaction will remain "pending" in my account and then she will cancel it. The second day they did the "cancellation", but my transaction is still "pending" after 3 days. I do not think it is fair for them to block my money in this way. A much more elegant approach would have been to first receive that "confirmation" they were waiting for, and only then, if proven I did not pay, to make me pay on departure. Very bad impression! On top of that, I was offered "room upgrade" to the first floor, only to hide that the first floor is noisy, and nobody wants to stay there... Luckily I did not take it...
- decoration - staff - food - neighborhood
- poor wifi - room refrigerator didn't work during all our stay, although we asked to be repaired several times
1- the position.
Location and breakfast. That is all
The hotel is old and the rooms are really dated. We were given the option of viewing several rooms before making a choice. Every room we viewed had a weird smell almost like dust combined with dampness. The staff in the spa (all women) were incredibly rude and had appalling customer service. I will never spend my money here again or recommend this hotel to anyone.
location and facilities were impeccable! and breakfast/restaurant were good too.
the spa for massages are not that great, it's more of a rub down than a message.
The staff & room service, our first dinner in Morocco was very good served in our room by a smiling professional.
internet/wifi went out in the afternoon. That was annoying. But it could not be helped and the staff was most apologetic. We loved the hotel staff. The manager, Samira, was charming.
I have stayed here 8-10 times. To my delight, they upgraded the rooms added amazing balconies, renovated the decor in the rooms, they keep it up. This is always where I go to and am so happy to see they are keeping it up! Never forget the free underground pool with waterfalls.
Very welcoming staff in general, spa, rooms, decor, design, almost everything but whats in red.
The variety of breakfast menu, that meat pie was amazing though; Pool, location is more for a night club, unreasonable price, some of the staff are egotistic\grumpy (he couldn't take criticism of their hotel).
dising is very good the set up nice handling very good food is excellent
I am ware about keeping up the hotel is look 4 yours old need more work to keep it up ,I see some stein in the carpet need more deep cleaning .
Room was great, staff most helpful, nice breakfast buffet
Staff came very quickly to convert the "lounge" into a bedroom for our daughters, however once the bed was in place there was not really enough room for all the furniture. Pool small and somewhat uninviting. Hotel difficult to find as even after we got to the correct location (no mean feat in Casablanca traffic/lack of signposts and street names), it as lucky my daughter spotted the hotel tucked down a side street. Finally this was the only hotel that I have ever been to which on check-out asks guests to wait at reception whilts the minibar is checked.
the themed décor and the comfortable bed
Wi-Fi was slow and intermittent, room service and mini bar were very expensive
Big and comfprtable room, good position.
Concierge not helpful; we asked that he reserved a restaurant and he said we could go without reservation, which turned out not to be the case, also because all moroccan cuisine restaurants on that particular night were engaged in special events for young people. A simple call would have avoided the subsequent hassle.
Rooms Breakfast Parking service
If you reserve with no refundable rate, You will know: The hotel reserve you with no refoundable rate and you can't cancel your room ,they take a penal of total rate. But they take the total import at check out, cash or with your credit card (they say you that is only for extras )but to be care, in my case they have taken the total + 5% of commision of credit card and not for extras. Wifi doesn't work, just in the hall. I should call police, but they give me back the tax and credit card commission, so we continued our holiday. No 5 stars hotel.
Restaurant and spa staff were really nice.
Really bad wifi connectivity and poor housekeeping response time
Excellent room service. Smiling and helpful staff. Very keen with young children.
The shuttle was not at the airport as requested.
-front desk personnell was very good -rooms were very good -location very good -compensation at the last day with free of charge late check out and massage for the breakfast
-during rammadan breakfast buffet was cancelled without notice and service at the table was below 5* level, 5 days same and the same and the same... -swimming pool was very small - wifi signal was very poor
Beautiful, large, comfortable suite Attentive staff---thoughtfully brought us a basket of fruit in the evening Very romantic Close to the waterfront QUIET, crucial for sleep-deprived travelers!
Hotel was comfortable and the staff very friendly. The central location was very handy.
Felt we should have been informed on booking that breakfast would not be a buffet due to Ramadan. Breakfast service was a little chaotic and a choice of hot food mostly restricted to omelettes ! The bedroom carpet needed a scrub in a couple of places and the sofa in the courtyard had completely collapsed.
Awesome staff, Rooms were large, comfortable and beautiful, Awesome staff. Great central location, Awesome staff. Quiet, on a side street, away from traffic noise, did I mention the staff? Great spa, exercise pool (swimming against a current, great exercise). Oh yeah, and great staff!!!
If you're looking for something in Casablanca with a little more personality than the average hotel suite, Art Palace truly delivers. Fun themed concepts, large rooms with comfortable beds and sitting areas, and a very friendly and accommodating English-speaking staff.
I was traveling during Ramadan, and it was difficult to really get a good idea of what the revised restaurant hours/breakfast service arrangements were here. Just be respectful of the holiday and go with it!
Location was decent
The room was not clean. We were shown another room which was even dirtier. Stains of make-up on the pillows, bathroom not cleaned, dirty and smelly carpet that was not vacuumed. All around the hotel there is a terrible smell from the spa downstairs. The staff was not helpful and not caring at all. We asked for an early check out and ealry breakfast. The breakfast was never brought to our room. Worn out furniture.
Lots of attention to detail and extras.
Might not suit everyones taste.
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