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Art Palace Suites & Spa - Châteaux & Hôtels Collection
Bd d'Anfa, 4 rue Soldat Benhamou, 20000 Casablanca – Show map
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6 Reasons to Choose Art Palace Suites & Spa - Châteaux & Hôtels Collection
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61 properties in Casablanca
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349 verified reviews
We speak your language
Art Palace Suites & Spa - Châteaux & Hôtels Collection's staff speak: French, English, Arabic
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Sauna, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year), Playground, Entertainment Staff, Evening Entertainment
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu, Special Diet Meals (upon request)
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available at a location nearby (reservation is needed).
Room Service, Car Rental, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Express Check-in/Check-out, Currency Exchange, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Shoeshine, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon, VIP Room Facilities, Honeymoon Suite
Newspapers, Safe, Non-smoking Rooms, Facilities for Disabled Guests, Family Rooms, Elevator, Soundproof Rooms, Heating, Air Conditioning, Designated Smoking Area
French, English, Arabic
2:00 PM - 11:30 PM
6:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
Free! All children under 12 years stay free of charge when using existing beds.
Free! All children under 2 years stay free of charge in a crib.
All children from 12 to 18 year are charged EUR 37 per person per night for extra beds.
One older child or adult is charged EUR 55 per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Free! Pets are allowed on request. No extra charges.
Cards accepted at this property
Art Palace Suites & Spa - Châteaux & Hôtels Collection accepts these cards and reserves the right to pre-authorize your card prior to arrival.
Based on 349 reviews
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Room was great, staff most helpful, nice breakfast buffet
Staff came very quickly to convert the "lounge" into a bedroom for our daughters, however once the bed was in place there was not really enough room for all the furniture. Pool small and somewhat uninviting. Hotel difficult to find as even after we got to the correct location (no mean feat in Casablanca traffic/lack of signposts and street names), it as lucky my daughter spotted the hotel tucked down a side street. Finally this was the only hotel that I have ever been to which on check-out asks guests to wait at reception whilts the minibar is checked.
Big and comfprtable room, good position.
Concierge not helpful; we asked that he reserved a restaurant and he said we could go without reservation, which turned out not to be the case, also because all moroccan cuisine restaurants on that particular night were engaged in special events for young people. A simple call would have avoided the subsequent hassle.
Rooms Breakfast Parking service
If you reserve with no refundable rate, You will know: The hotel reserve you with no refoundable rate and you can't cancel your room ,they take a penal of total rate. But they take the total import at check out, cash or with your credit card (they say you that is only for extras )but to be care, in my case they have taken the total + 5% of commision of credit card and not for extras. Wifi doesn't work, just in the hall. I should call police, but they give me back the tax and credit card commission, so we continued our holiday. No 5 stars hotel.
Restaurant and spa staff were really nice.
Really bad wifi connectivity and poor housekeeping response time
Excellent room service. Smiling and helpful staff. Very keen with young children.
The shuttle was not at the airport as requested.
-front desk personnell was very good -rooms were very good -location very good -compensation at the last day with free of charge late check out and massage for the breakfast
-during rammadan breakfast buffet was cancelled without notice and service at the table was below 5* level, 5 days same and the same and the same... -swimming pool was very small - wifi signal was very poor
Beautiful, large, comfortable suite Attentive staff---thoughtfully brought us a basket of fruit in the evening Very romantic Close to the waterfront QUIET, crucial for sleep-deprived travelers!
Hotel was comfortable and the staff very friendly. The central location was very handy.
Felt we should have been informed on booking that breakfast would not be a buffet due to Ramadan. Breakfast service was a little chaotic and a choice of hot food mostly restricted to omelettes ! The bedroom carpet needed a scrub in a couple of places and the sofa in the courtyard had completely collapsed.
Awesome staff, Rooms were large, comfortable and beautiful, Awesome staff. Great central location, Awesome staff. Quiet, on a side street, away from traffic noise, did I mention the staff? Great spa, exercise pool (swimming against a current, great exercise). Oh yeah, and great staff!!!
If you're looking for something in Casablanca with a little more personality than the average hotel suite, Art Palace truly delivers. Fun themed concepts, large rooms with comfortable beds and sitting areas, and a very friendly and accommodating English-speaking staff.
I was traveling during Ramadan, and it was difficult to really get a good idea of what the revised restaurant hours/breakfast service arrangements were here. Just be respectful of the holiday and go with it!
Location was decent
The room was not clean. We were shown another room which was even dirtier. Stains of make-up on the pillows, bathroom not cleaned, dirty and smelly carpet that was not vacuumed. All around the hotel there is a terrible smell from the spa downstairs. The staff was not helpful and not caring at all. We asked for an early check out and ealry breakfast. The breakfast was never brought to our room. Worn out furniture.
Lots of attention to detail and extras.
Might not suit everyones taste.
Good location, we had quite room. In general for couple of nights the hotel is good.
We had suite and wi-fi was working only in one of rooms, carpet was not very clean in sleeping room
Had most of the stops of a 5 star. I mostly enjoy the underground pool, the awesome room choices, and the amazing bed. If you are in Casa, come experience this amazing hotel. You will not be disappointed.
It seems to be declining in service and quality. No one brought our bags up, didn't receive the usual welcome cookies, the lights were broken and had to be fixed and were unable to use the main light due to this. Being a 5 star is truly about the little things. A little more attention to service and detail would go a long way. Over a great stay and wouldn't recommend any other place in Casa.
Location, staff, spacious rooms, clean
Large accommodations. Liked having 2 bathrooms. Very comfortable beds. Helpful staff. Offered good recommendations for lunch by the beach and were helpful in securing a driver to the airport. Ordered room service for dinner and was delivered timely and very tasty.
Everything. The decoration, the suite is amazing. The staff, the SPA, the location. Great value for money!
No negative points
Hamza made our stay even better he's attention to detail was amazing. What a lucky hotel to have staff member like him.
Booking in was very unpleasant. We booked and paid for a Morrocan suite with a balcony, we were told on book-in and after our Credit card was fully charged they were none available, our package included fruit daily- non was received!! Our package included a spa treatment and use of the Hammam. Trying to book same was very difficult and embarrassing "no one in the Spa was interested in taking our bookings. For us a big let down after paying for these in our package.
Furnishings might not be to everyone's taste but there are enough anonymous hotels out there. Helpful friendly staff, comfortable rooms with character and very nice breakfast.
The staff were great. Especially Hamza. He made us feel right at home. This hotel is really modern I loved it! Very modern soCious snd just lovely
High speed internet access. Staff were fantastic, friendly and polite. Room was luxurious and very comfortable.
Great rooms and friendly staff. Small cosy hotel
Variety of menu in restaurent limited. No pool or gym facilities. For price range competitors offer more
bathroom cleanning is bad. room service food is bad
We had an amazing 5 day stay in Arts Palace and Spa. The staff made us feel like family. They were great with our children and very helpful. The rooms were large and always clean. Breakfast was great and the tea room is fabulous. Our family travels a lot and we would highly recommend this hotel to family and friends. Special thanks to Hamza, Kamal, Abdeafia and Mehdi for making us feel at home in Casablancaa and Arts Palace.
Was a beautiful classy hotel
The massage was a little expensive
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