Atlas Essaouira & Spa  

Lovely comfortable beds, enormous bath, power shower, lovely lady on reception. Quite a nice walk along the beach to the Medina each day(10- 15 mins) Very clean, with a very luxurious feel to the downstairs.

Our phone rang all night, every night until we pulled it out of the wall. We did ask for it to be fixed,but it didn't happen. The air conditioning didn't really work either, the repairman for this also seemed to be ineffectual. Also we were on our honeymoon, other hotels gave us a really nice room because of this,but we were just given a basic room at the Atlas. Food and drink at ridiculous prices, 6/7/8 the price of just down the road. Also when I booked it was stated that taxes were included, but when we left we were fleeced of a further 8 euros per day for local takes which are apparently different!

It has a nice location across the street from the beach. The rooms are attractive and comfortable.

How did this hotel get top ratings? I told the desk that the air conditioning in my room seemed to be on or off, and when it was on, it didn't cool the room. The desk said that someone would fix it. Nothing changed - I slept with the window open for three nights. I got more than a dozen bites that looked like they were from a spider. Maybe it was something that came through my open window at night. The desk said it was sorry. The breakfast buffet was poor and badly managed. The oj and the coffee containers were almost always empty. The vegetables were dried out and unappetizing to the the eye and the tongue. The sauteed mushrooms were always gone - except for once when it looked like someone just opened a can and dumped the contents into the serving dish. You'd do much better walking down the road or going into the medina.

Close to the sights and beach of Essaouria. Good breakfast choices. Quiet.

Tv did not have good cable reception and not fixed properly when requested, the very fuzzy picture returned soon after maintanance left. The bathroom had a bad smell from the toilet. The cockroach came from somewhere, I am not sure where. Internet did not work in my room.had to go out to reception. Maybe if you book on the internet at reduced rack rate they give you a crap room like this one 1019. Water was not hot enough for a good shave. I sat by the pool for 2 hours and was not asked once if I wanted a drink or food. Is this normal for Morocco, I am not sure.

There are no wifi in rooms , only in lobby.

We liked this hotel as it offers great value for money. It is absolutely new with great design and quality. For our room we paid about 60 eur per night and it was upgraded to bigger size suite for 2 people. Breakfast was fantastic - there were everything needed and of great quality. I am traveling in morocco for 2 weeks now and I would say it was the best breakfast we had so far. Staff was very friendly, shops, surprisingly for 5 star hotel, offering good selection of local products at very reasonale prices. Hotel is located very conveniently with nice 15 minutes walk to medina. It is definitely worth staying where and visiting medina of essaouira, it is really nice

The only thing which they could improve at our opinion - Spa is slightly overpriced for quality it is offering. Yes, it is quite nice atmosphere there, but staff lacks professionalism in some procedures and hammam was not functioning properly. Anyway for spa I would say it is 7-8 out of 10

Everything. The hotel is beautiful. We had breakfast every day in the gardens which are immaculate. The breakfast was fabulous. Our room was the best I have ever stayed in with a massive bed, chaise longue, good sized bathroom with excellent shower. Room was cleaned to a very high standard each day. The decor in the whole hotel is fantastic.

Staff a bit vague on reception at times. However, the customer relations Manager was excellent so made up for this.

The water pressure in the room was poor and the water temperature had dramatic fluxuations from warm to hot on its own.

It felt very luxurious, and the staff was very professional. It was clean, and we even got an upgrade without paying anything extra, now that's good customer service!

Beautiful hotel with a very good price; friendly staff; perfect location - we really enjoyed the 10 minutes walk on the beach to reach the Medina!

I loved the location as it was close enough to the town to walk but far enough away to be able to relax in the peace and quiet.

The service was a little slow but the staff were mostly really friendly if perhaps lacking a little 'get up and go', but this may be a purely cultural thing!

Friendly and comfortable

Hotel design, great friendly staff, location, accomadating.

The only thing to make it better would be to have an atm in hotel.

location was good not too far from medina but not too close to medina that means you can enjoy the view near by clean calm ocean and also enjoy the excitement in medina if you want to