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Property highlights

Free WiFi Free parking

Places of interest:

Borj Fez Mall (0.2 miles)
Show map Palais Medina & Spa

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hotel Located beside Fez Train Station, this air-conditioned hotel offers an outdoor swimming pool surrounded by gardens and restaurant. Free Wi-Fi is available in the hotel's public areas.

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Newest reviews for Palais Medina & Spa

  • Abdurrahman
    22 August 2014

    Nice clean rooms



  • Adnane
    5 August 2014


    The receptionist was unscrupulous and haughty, no record of my reservation despite it was made three days before. I had to forward my booking to the receptionist to prove. For the bill, it is a Chinese puzzle. Anyway, I do not recommend this hotel at all because of the staff.


  • Hatem
    23 July 2014

    Nice location, amazing view from the room, nice pool. Rooms are big and nice. Staff were friendly. Quick check in and check out

    Slow WiFi


  • Amr
    25 May 2014

    Size of the room was great

    The room was on top of the restaurante. There was a nosie due to table arrangement in the early morning.


  • Cheryl
    28 April 2014

    Wifi should be available in rooms. No one wants to talk to their family via skype in the lobby


  • Anonymous
    22 April 2014

    Staff was excellent. Most particularly the concierges and front desk staff. The concierge had excellent English language skills, was unfailingly courteous and helpful--- really a consummate professional. Restaurant staff was also most accommodating and welcoming.

    I was surprised not to find a health club. The pool was sensational but as the hotel advertises itself as a spa it did not occur to me that there was no hamman, work out equipment etc.


  • Dana
    9 April 2014

    Our stay at the hotel was really amazing. The staff is very friendly. The staff at the reception bend backward to help, with a spevial thanks to Saeed and Huda. They offered many services and helped us with taxis, figuring out how to get our lost luggage grom yhr airport and put us in youch with the best guide for the Medina. Prices where reasonable too. The location of the hotel is also a plus. I was reluctant at the beginning because it's not in the old city of Fez. However their location is amazing because you don't have to be in the old city where its easy to get lost, a bit scary at night if you are a female traveller. With a small taxi you can get yo the Medina with 6-8 dirham ($1.5). I highly recommend this hotel I had the best time and best services.

    Wifi doesn't work in the rooms.


  • Omran
    7 April 2014

    Staff, location and quit

    Food of the breakfast is below standrad


  • Abdel
      United Kingdom
    7 April 2014

    Tout, le staff, le service et la disponibilité

    Pas assez de soleil lol


  • Omar
    25 March 2014

    - very efficient staff - Location - Facilities

    - need to add bathroom accessories like coton pads...


  • Zeynep
    6 March 2014

    Our room was very clean and comfortable. Very good location. Staff at the reception is efficient.

    Food at the restaurants could be better.


  • Anonymous
    27 January 2014

    breakfast, reception,

    Wifi Spa


  • Rene
    2 January 2014

    We likked that the room was heated well: at this time of the year Fes is very chilly.

    The hotel misses some charm. Purely for business meetings. We are used to Asian hotels and the difference is shocking. No nice welcome; SPA was closed (we had chosen this hgotel because of the SPA only), Food in the restaurant was cold, traffic in front of hotel dense and therefore very loud. We would not go back. We are used of much more hospitality in Morocco.


  • Ahmed
    28 November 2013

    The room was big with a very nice view over th Medina and the sweming pool. The SPA is nice.

    No zauna and no steam room. Only the hammam and it's part of the SPA and we have to pay for it.


  • Javed
    15 October 2013

    The staff was courteous and efficient.

    Most of the staff could not understand English


  • Aziz
    23 September 2013

    Rooms are Clean and comfortable. Staff very nice and helpful

    Only one lift was in service


  • Omar
    29 August 2013



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