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Avenue Allal El Fassi, 30000 Fez, Morocco – Show map
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239 properties in Fez
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377 verified reviews
The staff speaks English
Palais Medina & Spa's staff speaks: French, Spanish, English, Arabic
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Outdoor Pool, Grounds, Terrace
Fitness Center, Spa, Massage, Hot Tub, Turkish/Steam Bath, Indoor Pool (all year), Nightclub/DJ
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu, Buffet-Style Restaurant, Snack Bar, Special Diet Meals (upon request)
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Packed Lunches, Shuttle Service (surcharge), Airport Shuttle (surcharge), 24-Hour Front Desk, Currency Exchange, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Business Center, Fax/Photocopying, Hair/Beauty Salon
Newspapers, Safe, Facilities for Disabled Guests, Elevator, Soundproof Rooms, Heating
French, Spanish, English, Arabic
Borj Fez (0 miles)
From 1:30 PM
Until 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 30 per person per night in an extra bed.
The maximum number of extra beds/cribs in a room is 1.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
Based on 377 reviews
Value for money
Show reviews from:
In the heart of Fes, 5 minutes from the train station and 25 minutes from the airport, the 5-star hotel Ramada Fes is in a luxurious and elegant setting.
Score from 363 reviews Good
Offering an outdoor pool, a garden, a spa and wellness centre, Hotel Sahrai is located in Fès, a 10-minute drive from the old Medina. Free Wi-Fi access is available in all areas.
Score from 107 reviews Excellent
Located in the heart of the new city, this hotel offers an outdoor swimming pool and air-conditioned rooms with free Wi-Fi. Hammam treatments and a fitness suite are available on site.
Score from 310 reviews Good
The Pickalbatros Royal Mirage Fes Hotel is in a prime location in the heart of Fès with easy access to the city’s business districts and many of the city’s museum and cultural attractions.
Score from 110 reviews Good
April 28, 2015
slow Moroccan service - no towels or bar open at the swimming pool, it was 82c and clear and sunny, we were swimming also..... but it was too cold to open the bar....
Breakfast was excellent, loads of food and drinks, restaurant manager was doing a great job, getting all the lazy staff to do some work instead of talking to eachother - Free safe parking - swimming pool - close to city centre - nice rooms - good restaurants just a 5 min drive away - close to new shopping mail.
April 22, 2015
Bathrooms are old and needs to be changed. Survice at breakfast was v bad that tables are not ready or recleaned for the following guests. Dry cleaning is not available on sunday, and when we asked for iron they said that its with another guest and we have to wait until he returns it?!!!!!!!
Vie of my room was excelent its a pool view, receptionests are great , kind and v polite
April 17, 2015
lack of staffs No service staffs in the restaurant (6.30 am till 7am)
Location Great environment Comfy beds
April 15, 2015
WIFI is poor..... it just does not work - 1 month ago we stayed in this hotel, the breakfast was terrible, the service and food, just a nightmare, it turns out the manager was on holiday, this time, Mr Abdel Darrhal was running the restaurant, and EVERYTHING was perfect. - No towels, food or drink around the pool as too early, even though it was 80c clear warm and sunny and there were 6 people swimming!! Managed to get cold beer, sandwiches and towels after asking 3 staff members.
Location is excellent - rooms were nice - breakfast was excellent - staff were ok, room service was fast - the restaurant manager was EXCELLENT !! He worked in England for 12 years and you could see .... the place was running perfectly !! Well done Mr Abdel DARRHAL !! - Free and safe parking - I have stayed here many times just on business, ok place NOT 5 Star but ok.
April 7, 2015
only wifi had problem, not the fault of the staff.
location near madina,beautiful location, nice beautiful hotel
March 22, 2015
March 22, 2015
March 21, 2015
On Sun March 15,2015 , I booked 2 rooms at 5 star PALAIS MEDINA and SPA in Fes, Morocco with booking.com. My mother ,my wife and I were excited to be staying in a 5 star hotel after driving 5 hours in Morocco. After settling in we were very disappointed to find out there was no WIFI or HOT WATER in either of our rooms but we were too tired to find alternate accommodations . The next morning, I spoke with the manager REDA KASMI and he told both my mother and I that the reason the rooms were discounted on booking.com was because there was no WIFI or HOT WATER. We were both shocked to hear this come from the sales manager’s mouth so we packed our bags and moved to the DIAMONT VERT hotel. Awesome place with hot water, wifi and much more reasonable rates.
The bad out weighed the good so I have nothing to say here
March 18, 2015
breakfast was very poor - as it was last time i stayed there, lack of hot food not topped up, what was there was cold, coffee all cold, loads of staff, just not doing any work.... no love and care taken.... - rooms - bins not empted - old food found on floor under the desk, shame it is a nice hotel, they just need better staff ......
Size or rooms, nice hotel.... nice pool area price was ok. Bar area was nice, check in staff were ok
March 15, 2015
wifi was only available in public areas
a real 5 star hotel .very comfortable bed .rooms well equipped .excellent quality breakfast buffet .great staff .left my jacket in the restaurant with money and cards ,it was kept untouched at the reception
March 15, 2015
From dore to dore it's grate place.
All over the hotel that I like.
March 10, 2015
Very ill-mannered receptionist. Lack of professionalism, rude and impolite. Have made a letter of complaint to address the matter. Will keep you posted.
Excellent hospitality from the kitchen staff. My compliments to Ousama and his colleagues, who know how to treat a guest. Never felt that we lacked anything. Whatever you need they are there to serve you.
February 23, 2015
The wi-fi connection is awful
Nice room, breakfast, staff, very clean and confortable
February 22, 2015
February 10, 2015
That's right. No wifi except lobby. No visitors allowed into rooms. Full isolation, i left hotel earlier for above reason, inspite they reused to return money. Couldn't stay in prison.
January 30, 2015
WiFi not available in the rooms
nice and comfortable room with nice view
January 25, 2015
Never ever have we experienced such poor WIFI. Even the reception area and the restaurants did not have the workable connections. The owners of the hotel should be embarrassed for this issue. This day and age, people rely on WIFI for business and family connections. This was extremely frustrating
Location was very good. The staff and their smiles were very welcoming.
November 9, 2014
Breakfast was a bit unorganized on our first day, but it changed the next days, so that we can say there is a great variety of offers and you can order things, too.
Room was spacious with a balcony viewing the pool and in a distance the old town of Fes, Pool area was clean with sunshades and enough sun beds, pool bar was excellent, too, very attentive staff there, staff at reception were very helpful and friendly
November 9, 2014
It was good experience,very friendly staf and clean hotel.
November 7, 2014
The WiFi was very poor in the room but nothing else to complain about.
It was underrated in the comments I read on booking.com
October 4, 2014
Poor internet service
September 23, 2014
Literie impeccable Service irreprochable Personnel aimable
August 24, 2014
The spa was booked out. We were disappointed that we couldn't get a treatment. The buffet food was not good.
The room was good and clean, I got a good nights sleep. The pool facilities were excellent. The pool food staff were lovely.
August 22, 2014
Nice clean rooms
August 5, 2014
The receptionist was unscrupulous and haughty, no record of my reservation despite it was made three days before. I had to forward my booking to the receptionist to prove. For the bill, it is a Chinese puzzle. Anyway, I do not recommend this hotel at all because of the staff.
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