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Newest reviews for Best Western Hotel Toubkal

  • Ahmed
    September 11, 2014

    Location, the room, welcoming tea, clean bathroom, clean bed, house keeping

    Reception was rude i just arrive 9 hours bus trip from other city and reception tell me u must pay in advance cause you dont have enough luggage so i went search for atm


  • John
    September 7, 2014

    Good cleanliness, Charming staff, Comfortable bed in a quiet room, Good location. Quaint elevator that works most times.

    Wifi not up to expected standard and not free! Airconditioning not very efficient


  • Anonymous
    September 3, 2014


    Floor hadn't been vacuumed because there were nail clippings. Long hairs on bathroom counter. No air conditioning. Only one towel for a couple.


  • Georgios
    August 27, 2014

    The location was pretty good, very close to the Medina and the Nation's square.

    The hotel was very old, the air-conditioning system was bad, the pillows were like stones and the linen were of bad quality. The wifi worked only outside the room.


  • Brian
    August 21, 2014

    This hotel is located in a great place right in the middle of the city, and it's extremely close to both the bus and train stations.

    The hotel room's air quality was absolutely awful. There was no fresh air and the window could not be opened. It made for an awful sleep. Another issue was their WiFi was absolutely useless. I spent hours trying to make further bookings because the WiFi was up and down like a yoyo. It was extremely frustrating to use.


  • Anonymous
      United Kingdom
    August 5, 2014

    Big room.

    Very cold staff, area very chaotic, red lights bar in the hotel.


  • Anna
    July 25, 2014

    A hotel without Wi Fi?? 4stars hotel have to organise their wifi problems


  • Lamyae
      United Kingdom
    July 22, 2014

    the location is very good, close to everything

    the room smelled of dampness, the air con was veeeeery noisy, and the room looked on an industrial area ...didn't like it


  • Dabota
    July 20, 2014

    Location was very good.

    Ancient Building.


  • Anonymous
      New Zealand
    July 13, 2014

    Staff refused to give us change when paying for the room in cash. So make sure you have the correct amount. This was disappointing given it is a global brand hotel.


  • Matthew
    July 8, 2014

    The Hotel is well located in the same street as the more expensive hotels which is close to the tram, main square, old medina and walking distance to Ricks Cafe and main mosque on the water. The Hotel is a bit old but mostly well kept.

    Most of the time the staff on the front desk spoke very little english so it was hard to get advice on where to go - a bit of a problem for us as Ramadan meant a lot of things were closed, and Casablanca is not a place you want to wander around at night. The street was very noisy however the sound proofing did help a lot. The restaurant was quite expensive as expected.


  • Zaineh
    July 1, 2014

    The room was comfy and restaurants were pleasant

    The receptionist was very rude and the price was not as promoted on


  • Oleksii
    June 21, 2014

    big and comfortable room, nice staff



  • Shabana
    June 21, 2014

    We had a wonderful 1 -night stay in this hotel. We needed a room for the night before catching an early morning flight. As city people, we have to admit staying in a hotel after riads after riads was a welcoming respite (not that we didnt enjoy the authentic riad experience). The room we got was super clean and the central air conditioning ensured the room was neither too hot or cold. The front desk reception were helpful when we needed help with buying train tickets to the airport.


  • Vipin
    June 16, 2014

    Room was very neet and clean.


  • Abraham
      South Africa
    June 9, 2014

    Friendly, attentive staff

    Breakfast with poor orange juice after travelling throughout Morocco with thè most amazing freshly squeezed juice!


  • Anonymous
    June 8, 2014

    Location not bad but on a very busy street.

    Staff did not speak much English and not service oriented. Mattrass and pillows were very hard. No parking outside the hotel.


  • Raza
      Saudi Arabia
    June 8, 2014

    Staff was exceptionally nice Location is good for evening activities Rooms are spacious

    Furniture needs to changed Bad odor in the room so I had to change it Less variety of food in the Buffet breakfast


  • Nurul
      Saudi Arabia
    June 8, 2014

    The staff hospitality, specially reception and house keeping.


  • Alaa
    June 2, 2014

    I liked the central location of the hotel


  • Vivek
    May 29, 2014


    Waste of money


  • Melchor
    May 14, 2014

    A lot of Flying insect. Even if you enter at the lobby. Especially at night.


  • Zeynep
    May 1, 2014

    The hotel was good to stay 1 or 2 nights. Location is very good. Good value for the money. Rooms were clean.

    there was no hot water for having shower! We called recetion. They didn't do anything.


  • Anonymous
      United States of America
    April 29, 2014

    - Location near port is very good - parking was easy with friendly attendants

    - Front desk staff were not friendly and helpful - breakfast was good but not the best value for 10 Euro


  • Melissa
      United States of America
    April 28, 2014

    Great location!!! Staff and door man super helpful.

    The room was very out dated and smelled like smaoke even though it was in a non smoking room. The floor also smelled of smoke and it was a non smoking floor. I believe the smoke was embedded in the walls. The bar attached is so old it looks the the first bar ever built. The food was just ok. It took them so long just to make chicken fingers and froes and it was served cold. My reservation said it would be for 80 euros and they charged my 86 euros stating there was an extra charge for taxes. When i first arrived the receptionist wanted to keep my passport but when she saw I was uncomfortable she just took information off of it and gave it back to me. For the condition of the room and hotel they should be charging a little less.


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