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El Andalous
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When would you like to stay at the El Andalous?
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Based on
178
reviews
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Individual guest reviews
Reviews are ordered by language and date with a maximum of 25 reviews per page.
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Richard
Solo traveller
Fermoy Co Cork,
Ireland
November 18, 2009
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The hotel itself looks superb throughout. Room facilities are excellent; absolutely no complaints about comfort and cleanliness. I got and excellent rate - €52. Location is excellent, with easy access to airport, and some good restaurants in the neighbourhood. My room was on the 5th floor but the noise from the basement disco was so powerful it kept me awake until 2 pm. Also the receptionist was quite curt in her replies to any enquiries. |
8.5 |
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Viktor
Young couple
AMSTERDAM,
Netherlands
November 13, 2009
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the pool, the bar, the rich breakfast buffet no jacuzzi, currency exchange off service all the time, poor English of the staff |
6.5 |
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Cristina
Solo traveller
madrid,
Spain
October 5, 2009
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The room was quite spacious and there was a nice terrace. The area at the pool was nice to spend a quiet evening. Nice staff, very helpful. The hotel lacked some maintenance. There was a lot of noise coming from the street and although we were at the top floor, there was no way to sleep with the terrace door opened. There was no minibar in the room, and during the evening there was no service in the pool bar.... |
8 |
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Maged
Solo traveller
cairo,
Egypt
September 12, 2009
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quite surrounding breakfast was very poor, faraway from city center, no money exchange |
7.5 |
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Anonymous
Mature couple
United Kingdom
September 9, 2009
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Stayed with my Mum for a week and had a wonderful time. The hotel is a bit of a faded beauty, but we had everything we needed for a relaxing stay. The room had 2 double beds and the balcony with view over the pool was great. Super white clean sheets and towels. The swimming pool is superb, huge, very clean, loads of comfy sun loungers and huge parasols. Breakfast had a decent selection. The spa is lovely inside and the gym has new equipment. Small shop to buy water 5 mins walk. You can walk into town but it was so hot we took a taxi, never paying more than 30 dirhams, sometimes a caleche home for 40. The soft furnishings (curtians, carpets etc) are a little tired but it didn't detract from the comfort of the hotel. Nothing to do with the hotel but the taxi drivers outside are very cheeky, they can be a bit aggressive, will tell you that where you want to go is closed and suggest somewhere else (usually a shop) and try and charge you a fortune. Just be calm and repeat yourself till they "remember" it is open, we never paid more than 30 dh for any journey. |
9 |
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Anonymous
Young couple
United Arab Emirates
August 21, 2009
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the ambience, the balcony on the room, and the location couldn't find it, hard to locate |
8.5 |
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Anonymous
Young couple
Ireland
July 29, 2009
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Too many staff walking around doing nothing.lazy. no customer service. |
4.5 |
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Aziz
Family with young children
SANFRANCISCO,
United States of America
July 16, 2009
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The pool room ,view The out side pool chairs and bar very old and poor |
4.5 |
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Anonymous
Family with young children
United Kingdom
July 10, 2009
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The staff were very friendly and helpful. Hotel was clean and well situated. |
8 |
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Stephen
Family with older children
WINCHESTER,
United Kingdom
June 24, 2009
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Helpful staff & good value for money |
8 |
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John
Mature couple
Gif sur Yvette,
France
May 30, 2009
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Proximity to centre (cheaptaxis if you canavoid being ripped off). Very quiet. Clean rooms. Shabby exterior (pool), sorely needs upgrading. Poor and expensive food. Need to be attentive about change. |
7.5 |
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Anonymous
Mature couple
France
May 8, 2009
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resaption staff was good hotel house kiping for clinnig the room was terabel. |
5 |
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Anonymous
Mature couple
United Kingdom
May 4, 2009
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The swimming pool was heated. Room service was almost impeccable. It used to be a nice hotel but it now looks 'tired'. Be aware of menu a la carte! I would say that in general if there is music in the restaurant the food will not be the best as you are actually paying for the musicians and not for the food. The staff pressurised the client to order lot of food. The staff forces you to order your dessert together with the appetizer and the main course. |
7 |
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Christine
Young couple
Manchester,
United Kingdom
May 3, 2009
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The garden and pool area is lovely and spending the day by the pool was a very relaxing experience. Most of the staff were very pleasant (although one of the barmen was a bit terse!) and the food was fine. The hotel is in a pleasant residential area and was walking distance to the centre of town although its a bit of a hair-raising walk in places cos of the traffic and diversions. This is obviously a hotel that was incredibly grand when it first opened and although still lovely they need to refresh it by buying new blankets for the beds (at present they are a horrible muddy brown as are the curtains), new curtains and generally making it a bit more chic. It wouldn't take much to do it. |
7.5 |
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Colin
Mature couple
Balmullo, St.andrews, Fife,
United Kingdom
March 13, 2009
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good food, very good breakfast. friendly staff. good location. very good swim pool. good room service. good house keeping. how can it be described as a spa with only one unreliable shower? |
8.5 |
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Anonymous
Solo traveller
United Kingdom
March 7, 2009
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Helpful staff . The taxi driver who the hotel booked for me to go to the airport wanted 125 dirhams whereas the hotel had arranged it for 100 dirhams. The same happened when I booked a taxi for agreed price of 200 dirhams and found taxi driver trying to say fare was 400 dirhams at end. It would be best if hotel could keep recommended taxi drivers who do not act in this way!! |
7.5 |
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Mattheus
Mature couple
Utrecht,
Netherlands
March 5, 2009
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The Hotel was near by the old town and by the new shops area The breakfast was terrible |
7 |
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Heather
Mature couple
Torquay,
United Kingdom
February 25, 2009
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This was an excellent hotel to spend a night before a morning flight back to the UK. Facilities were all you would expect from a four star hotel but at a fraction of the price. Though it was a new build the hotel offered a distinctive Moroccan character. Lovely bar and Moroccan restaurant. Service in the restaurant was rushed. Partner's main meal was served before I had finished my starter. We were not asked if we wanted dessert, just presented with the bill, which we had not requested. Door was closed very noisily behind us as we left. This was at 10.15 pm in a restaurant which is not supposed to close until 11.30. Breakfast was not good. |
9.5 |
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Jaqueline
Family with young children
Somerset,
United Kingdom
February 22, 2009
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the hotel reception staff were very helpful. the hotel was clean and comfortable and in avery good location. the selection of drinks in the bar was very poor and the barstaff were not at all helpfull. |
6.5 |
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Anonymous
Young couple
Argentina
January 22, 2009
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the staff kindness and amability. the arqutecture of the hotel and space of the room. the view from our balcony! the breakfast. |
8.5 |
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Anonymous
Young couple
Spain
December 4, 2009
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El hotel es económico y limpio, sin grandes lujos. Situado a 25 minutos andando a la plaza de Jamaa el Fna. |
7.5 |
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Ridha
Solo traveller
Saint priest,
France
November 19, 2009
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Le personnel, la piscine, la propreté, l'architecture Situation géographique |
10 |
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Anonymous
Solo traveller
France
November 18, 2009
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Agréable pour le prix, manque d'attention du personnel vis-à-vis de clients |
6.5 |
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Jaume
Mature couple
BARCELONA,
Spain
November 17, 2009
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La tranquilitat, el tracte i la prudent distància de la Medina, que relaxa. |
9 |
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Stephanie
Group
CHARANTONNAY,
France
November 15, 2009
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Disponibilité et amabilité de tout le personnel - jardin très bien entretenu, jolie décoration intérieure |
10 |
The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com.
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