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Newest reviews for Golden Tulip Farah Casablanca

  • Fouad
    September 3, 2014

    I chose 5 stars hotel for the gud reception but i dont find it!!


  • Anonymous
    September 3, 2014

    Fast check in, friendly staff, good room

    The bathroom is on the small side Internet connection was capricious


  • Rashid
      Saudi Arabia
    August 21, 2014



  • Montaser
    August 9, 2014

    wi-fi, location

    this hotel deserve only 4 star , house keeping not provide any support , the pillow covers , tissue , not provided ....the breakfast is limited options and you will find many staff around you looking at your food, >>>>reception was bad and keeped me waiting 2 hours since the refrence code not appear on their system.


  • Ali
      United Arab Emirates
    August 9, 2014

    1. Staff are very helpful, respectful and very kind. 2. Location is very good. 3. I got a quiet room as requested (not noisy like the last time) In general I'm happy and I do recommend it.

    1. Fitness centre is old and it needs so much of improvements, plus AC wasn't working well. 2. Hotel has no prayer mats (in case requested) 3. TV channels were not so some channels were missing, it would be nice if that can be checked and fixed.


  • Elnahal
    July 20, 2014

    nothing good at all

    every thing you can imagine, staff, food, service, location furniture, room cleanliness even the room rate, I will not stay in this hotel any more


  • Ayman
    July 16, 2014

    Free WiFi and availability on all floors.

    I have stayed at this hotel many times. First, the breakfast court is always filled with cooking smoke and grease and smells. You must change cloths after having breakfast because it smells from omelette cooking. I am wondering why they don't improve ventilation and make use of air filters. Second, the service and presentation of food and availability of silverware and other things is chaotic. Although it is a 5 star hotel, however, the management and service could be best rated at 2 star hotel level! Third, the front desk diffidently needs polishing and learning basic customer relation skills. Although they are nice, but they treat you good in a casual way rather than in a professional way as it should be in a 5 star international hotel chain. Improving the zoo-like breakfast court and terrible service would certainly turn the hotel into one of the best hotels in town as the building and location is very nice.


  • Maria
      United Kingdom
    June 11, 2014

    The location was good. The hotel was clean

    There was absolutely no service. We had made arrangements for airport pick-up. No one was at airport. We found our bedside bulbs didn't work and called the desk. Only after repeated tries--well into the next night did someone come. We wanted to order room service the night we arrived but couldn't get anyone to answer phone. On third day, we had no towels, despite talking to cleaning woman at the hallway, none came until I went to the desk and refused to leave until I got towels


  • Mohamed
    June 1, 2014

    I like everything about the hotel, location, cleanness, staff, room size, food and facilities.

    Mattress was not very comfortable.


  • Khalaf
    May 13, 2014

    Room location

    Staff in reception not polit special lady called nadia?!! And all staff did respect you or help you . must give them money in hand when enter and when get out of hotel


  • Muhammad
      United Arab Emirates
    May 13, 2014

    Horrible service, concierge doesn't want to help, music was so loud till late nite 1am in one of the restaurants that v couldn't sleep on the 12th floor. The electricity in the room stopped working during the night, kept calling the reception and no one answered till morning. Had to sleep with out the power supply.

    Every thing


  • Andrea
    May 1, 2014


    room dark, noisy, no frigobar and uncomfortable bed


  • Hussain
      Saudi Arabia
    March 29, 2014

    Smail people

    Cleaner worker's did not take your permission for cleaning just they go directly and clean your room when you are not available


  • Ahmed
    March 26, 2014

    the property is relatively new and well maintained, clean, comfortable, with reasonable facilities for business trips

    the staff is not friendly at all, not smiling, and hospitality levels below expected.


  • Satoshi
    March 25, 2014

    some staffs made very bad behaviors. they are not representatives of the hotel. totally i think the hotel is not reach for 5 stars. basically the numbers of the staffs are few, though i think their customers are executive ladies and gentlemen from foreign countries. this is a very sad situation, so i'm very worried my next stay with a big party from japan in April. i'd better to change my booking from this hotel to another.


  • Moustapha
    March 25, 2014

    It is my 7 th stay in the hotel. it looks like a state run hotel ! various things did not work in the room. They said tomorrow they will repair but nothing happened !


  • Ashok
    March 21, 2014

    Nothing in particular

    Poor Value for Money for an absolute bare bones room


  • Mohamed
      United Arab Emirates
    February 25, 2014

    Its good hotel I injoyed and relex can recomonds to others


  • Falsel
    February 2, 2014




  • Stephen
    January 25, 2014

    Modern rooms and good breakfast options

    Bedroom windows are filthy and too thin, a lot of noises from traffic and I was on the 14 the floor


  • Doyeli
    January 11, 2014

    The location is good. It is near the Big Mosque. The WiFi was also working fine.

    The hotel, although a 4 star hotel has a laid back attitude. The breakfast is not up to the mark. The staff were not well trained. The omelette I asked was half cooked. The food quality was not good. The staff is poor with english language and we could not speak either French or Arabic. They could not understand our requirements.


  • Khaled
      Saudi Arabia
    December 11, 2013

    It is seem to be 4star only


  • Aline
    December 3, 2013

    They could not find our booking and treated us like criminals who would like to sneak in w/o a reservation. As a prize we got a room on top of the discoclub with parties going on till 4am. Staff extremely unfriendly and incompetent, they changed the room only after having mentioned we will be calling the police. Absolutely to avoid, even if the room would be for free!


  • Anonymous
    November 18, 2013

    I appreciated the friendliness of staff

    Difficult acces due to trafic light and trafic jam


  • Mohamed
      United Arab Emirates
    October 26, 2013

    Room in good condition

    1. Staff in reception they don't have the way of treting the coustemer 2. Not allow to have frindes in u room


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