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2 Rue Ibn Babouta - Bab M Rrakech, 44000 Essaouira, Morocco – Show map
Excellent location – rated 9.4/10! (score from 246 reviews)
Rated by guests after their stay at Heure Bleue Palais - Relais & Châteaux.
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248 verified reviews
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Heure Bleue Palais - Relais & Châteaux's staff speaks: French, English
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Outdoor Pool, Outdoor Pool (all year), Terrace, Sun Deck
Golf Course (within 2 miles), Pool Table, Hiking, Horseback Riding, Spa, Massage, Turkish/Steam Bath, Bicycle Rental, Library
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant with Dining Menu
WiFi is available in all areas and is free of charge.
Free private parking is available on site (reservation is not needed).
Room Service, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Family Rooms, Elevator, Heating, Designated Smoking Area
3:00 PM - 12:00 AM
6:00 AM - 12:00 PM
Cancellation and prepayment policies vary according to room type. Please enter the dates of your stay and check what conditions apply to your preferred room.
Children and Extra Beds
All children are welcome.
One child under 2 years stays free of charge when using existing beds.
One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 40 per person per night in an extra bed.
One child from 2 to 12 years is charged EUR 20 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.
Pets are not allowed.
Cards accepted at this property
Hover over the cards for more info.
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Based on 246 reviews
Value for money
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On the seafront, a 5-minute walk from Essaouira Port, this hotel is designed around a large outdoor swimming pool. It offers spa facilities, 3 restaurants and 2 bars, and free Wi-Fi in public areas.
Score from 356 reviews Excellent
April 27, 2015
Super friendly staff, nothing is too much trouble. Excellent service. Excellent food. Good location.
April 25, 2015
the reading light in the bar, which is also a library, is too dim to read easily. But I understand not everyone wants to read over cocktails.
Truly elegant, traditional, fabulous. Service amazing. I got sick and they had and extremely competent doctor come to the hotel immediately. Then staff filled my prescription. I paid about $40 for the doctor and $10 for the antibiotics. One night it was pouring rain, we were exhausted, and we couldn't stand getting soaked walking to our dinner reservation. Without hesitation they assembled a table for 5 in their fancy, full dining room like it was nothing.
April 23, 2015
April 19, 2015
Definitely overprice for essaouira. The hotel needs to be renovated. Breakfast super expensive and you pay for it even if you dont have it. Far from what you can expect from a relais et chateaux
April 19, 2015
We spent one night, Wednesday 15 April in suite 18 of this hotel. Problems: at three in the morning, trying to turn on the light we find out the suite was out of electricity. Calls to reception and visit by electrician who switching keys on and off made electricity return….for ten minutes and then blackout again; so, I did the same as the electrician but selecting a different key and we recovered our lights. The bathroom door will not close, no matter what: it is not very delicate for anybody. There is no light in the seating part of the suite, only a picture lightly illuminated: impossible to read. There is no power outlet anywhere near the desk so you can’t plug your computer, phone and what have you. Not a place I will return.
On the positive: staff is courteous and correct and the hotel is very well located in the Essaouira Medina.
April 14, 2015
The rooms were a little small for 2 people and could do with more natural light from the windows. We felt a little claustrophobic. The 1 hour massage is too pricey at close to MAD 790.
The location within the medina walls is great! The staff were all very friendly, especially the porter Mamadou and the waiter Farouk! They made us feel at home with their warmth and smiles. The rooftop terrace is a winner!
April 11, 2015
To be a Relais & Chateaux, they need to catch up on up-keep and staff training. Staff were difficult to talk to in English and were not very welcoming. Pool deck is dirty and old; other parts of hotel in need of care. Staff welcome and clear communication need to be improved.
The hotel is like a museum to colonial days -- and I loved that about it. Felt like a scene from Out of Africa, the courtyar, the bar, the guys at the doors. But the place is a tired -- it needs a good scrubbing (outside the rooms; the rooms were very clean), especially the roof deck. It needs upgrading to match its luxury price. Location is fantastic and view from roof is quite nice. Loved breakfast in the courtyard and being right in the Medina.
April 5, 2015
Smoking shouldn't be allowed on the premises.
April 5, 2015
Only small complaint is the pool area, need some improvements.
Beautiful hotel with exceptional friendly and professional staff! Great food and service.
April 4, 2015
Beds are a bit hard, but then this is the standard in Morocco.
Staff that make a difference, food that excel your experience and an environment that wish you would stay longer.
April 3, 2015
The bath tub and bathroom would require some thought and renovation.
It is great place with exceptional service. Diner, breakfast and cocktails were very good. The bedroom was very comfortable. Only the bathroom could improved. Buy everything was cleaned and high standard.
March 31, 2015
Great facilities, very charming and comfortable, great ambience. Very good.
March 28, 2015
no bad experiences to mention
the staff,the room and the roof top pool and bar
March 15, 2015
March 11, 2015
The heated pool was not heated; that was a huge disappointment. The room was cold (we were there during an unusally cold spell) but fortunately the lovely staff found us an electric heater. Breakfast, and food from the bar menu were excellent, but the quality of the dishes on the fixed price dinner menu was very variable.
The staff (their hospitality, professionalism, friendliness: nothing was too much trouble for them) the atmosphere.
March 8, 2015
Felt the dinner menu was a bit limited and the entrees not quite up to par. Anyone who has a shellfish allergy would find it more so far.
Good warm and welcoming atmosphere. Nothing seemed to be too much trouble.
March 1, 2015
Bit noisy, very poor internet connection
Nice place, very good breakfast, nice rooftop, standard room basic but ok
February 8, 2015
The quality of bed and linings. They should be changed!
Impeccable service. Magical atmosphere.
February 4, 2015
The menu was not clear about which were the first course plates and we ended up ordering a cold small plate instead of a main dish.
Very nice staff. Good location. Delicious food. Impeccably clean.
January 27, 2015
Jan weather little cold bring a jacket
Perfect loved this hotel .
January 15, 2015
The cold !
The Staff, the homemade Breakfasts, the location and the facilities !
January 14, 2015
The shower in our room didn't work very well. No water pressure and difficult to keep to a constant temperature
Beautiful and peaceful. The staff are super friendly and helpful. Breakfast is amazing
January 13, 2015
....but the rest of the hotel is dated. The rooms smell stale, bathrooms are just about acceptable & the beds uncomfortable.
The courtyard & terrace/pool are lovely...
January 11, 2015
Hotel is pretty oldish and not very clean either. Needs renovation and a "caring hand". very poor wifi.
Perfect location, very nice staff (except the pool guy). Great colonial atmosphere, superb moroccan restaurant, great breakefast and, in genral, the "ambiance" is very pleasant.
January 7, 2015
The hotel was very classy and stylish, clean and comfortable rooms, and fresh tasty food for breakfast. The pool terrace was lovely but the heated pool was only warm on our last day unfortunately. Pool bar food very dear but they serve canopes with every drink so that made up for it!
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