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Heure Bleue Palais - Relais & Châteaux
2 Rue Ibn Babouta - Bab M Rrakech, 44000 Essaouira – Show map
Excellent location – rated 9.4/10! (score from 176 reviews)
Rated by guests after their stay at Heure Bleue Palais - Relais & Châteaux.
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6 Reasons to Choose Heure Bleue Palais - Relais & Châteaux
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143 properties in Essaouira
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176 verified reviews
We speak your language
Heure Bleue Palais - Relais & Châteaux's staff speak: French, English
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Outdoor Pool, Outdoor Pool (all year), Terrace, Sun Deck
Golf Course (within 2 miles), Pool Table, Hiking, Horseback Riding, Spa, Massage, Turkish/Steam Bath, Bicycle Rental, Library
Food & Drink
Restaurant, Bar, Breakfast in the Room, Restaurant With Dining Menu
Free! WiFi is available in all areas and is free of charge.
Free! Free private parking is available on site (reservation is not needed).
Room Service, Airport Shuttle, Car Rental, Shuttle Service (surcharge), 24-Hour Front Desk, Currency Exchange, Tour Desk, Baggage Storage, Concierge Service, Babysitting/Child Services, Laundry, Dry Cleaning, Ironing Service, Meeting/Banquet Facilities, Fax/Photocopying, Souvenir/Gift Shop, VIP Room Facilities
Newspapers, Safe, Shops (on site), Non-smoking Rooms, Family Rooms, Elevator, Heating, Designated Smoking Area
3:00 PM - 12:00 AM
6:00 AM - 12:00 PM
Children and Extra Beds
All children are welcome.
Free! One child under 2 years stays free of charge when using existing beds.
Free! One child under 2 years stays free of charge in a crib.
One older child or adult is charged EUR 40 per person per night in an extra bed.
One child from 2 to 12 years is charged EUR 20 per person per night when using existing beds.
The maximum number of extra beds/cribs in a room is 1.
Any type of extra bed or crib is upon request and needs to be confirmed by management.
Pets are not allowed.
Cards accepted at this property
Heure Bleue Palais - Relais & Châteaux accepts these cards and reserves the right to pre-authorize your card prior to arrival.
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I think that is missing something to hang towels.
Wonderful location and beautiful rooftop terrace with pool.
Wifi was bit hit and miss but this seems standard in Morocco.
A very relaxing stay at a very high quality establishment, the staff were very very helpful, friendly and efficient, the place is a delight to stay at
Beautifull room, great roof pool terrace,
Ambience a "stuffy",
Charming staff, beautiful decor, style and calm.
The swimming pool was meant to be heated, but felt cold.
Everything, beautiful hotel, wonderful location AND parking!
5 star luxury at its best. This hotel is made by its wonderful staff and great location in the medina. The pool and rooftop terrace are a lovely bonus.
Great location. Right by one of the gates to the medina. They have a cinema, pool table, game tables and a rooftop with a pool. Concierge / reception staff is pretty friendly.
On our last night, we found a dead roach by the closet. On our last morning before checkout, as I was taking tissues out of their tissue box in the bathroom, a live roach crawled out! Disgusting. Apparently, they had just sprayed for roaches a few days ago so that's why the roaches were coming out. Even though they credited us for our bar tab and a free airport transfer, I still would rather there not have been any roaches in the first place! The bar staff could use some better training. They forgot to give us napkins, so I had to ask for that, and the girl forgot our order, so I had to ask another waiter to fill it.
A haven, beautifully appointed rooms and public spaces. Food was very good and good value. Staff were mostly very friendly and attentive.
We were travelling with a toddler. When the hotel director was around he made us feel quite difficult - reacting noticeably and commenting whenever our little boy made a toddler-like noise or jogged around the place a little too energetically for his liking. We were not leaving him to run riot - we were following him around, distracting him and for the most part keeping him quiet and taking him out for a little stroll if he was too boisterous. It is a calm hotel where people go to relax so we understood this and tried to contribute to keeping it calm by containing our little one. Many of the other guests commented to us about how charming our little boy was and seemed to welcome the presence of him and other children amidst the refinement; it was really only the director, and other staff when he was around, who seemed to have a problem. We appreciate what he was trying to do (keep the calm) but feel that his approach did not put us, nor his staff, at their ease. If parents are letting children run riot, or if a hotel wishes to have 'no children under age x for dinner' etc. we are absolutely happy with that; but if you welcome children into your hotel, they have as much right, along with their parents, and other guests who enjoy their childlike delight, to enjoy the facilities.
Overall Design Central Courtyard Rooftop Terrace/Pool Breakfast
Plumbing Noise between floors Finishes somewhat tired in places
We came in after a long drive and were exhausted and irritable. The staff was wonderful then and throughout our stay. Our room was nice and well appointed. I really liked that I could read in one area without disturbing my partner. The breakfast was terrific. Essaouira is one of my favorite (new) places in Morocco.
The first night it was windy which it is often since it is on the coast. We were on the top floor and could hear things (patio furniture/planters) moving around in the wind. Water pressure isn't what it should be and one of the sinks didn't drain properly.
Convenient to airport
Great staff, very helpful and attentive. Excellent rooms and facilities, very good location.
Breakfast waiter service was inconsistent from day to day.
Style and service
Lovely breakfasts in glorious surroundings. Watching "Casablanca" in the cinema room with wine and snacks.
Hot water erratic, bathroom floods, and room rather dark.
This hotel is ideal in respect of comfort and customer service. The location was excellent and the staff were very helpful at all times. Would have no hesitation in recommending this hotel and there is no aspect in which I could criticise. The rooms are lovely and comfortable and the ambience of the hotel is simply outstanding. Even though the hotel is in the city it is peaceful in the evenings and there is no noise. Truly a five star and a charming experience.
Welcome was great!
The movie wasn't in English though they said it would be. The pool cue tips were missing. OUr upgraded room was on the noisy side of the street
this is a beautiful hotel: it is welcoming and restful. Everything about this hotel is delightful. The rooms are lovely and breakfast, well, it's the best I can think of in any hotel I have stayed in
So easy to settle in and feel comfortable. Staff wonderful. Best breakfast I have ever had
Only the location, nothing else. It is not of Relais standard.
Nearly everything. The standard double rooms are much smaller than advertised on Booking.com and the bathrooms are meagre and our basin did not drain. The staff are unwelcoming and unhelpful and to have to eat a second rate breakfast in the courtyard in winter in one's overcoat was the last straw. The fire in the so called bar was not lit in the evening either, only in the almost deserted and overpriced dining room. Do not stay here.
courteous and helpful staff, wonderful building and internal garden. Roof terrace and pool. Comfortable restaurant, and food excellent.Altogether a very happy experience.
No mini-bar. Unfortunately a bad experience in the Hammam, not due to the operatives, but a bad allergic reaction to treatment.
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